JB Designs Reviews 

18
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TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.5

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Rated 4 out of 5 stars

The kitchen I dreamed of

The design and planning of the kitchen have given me the kitchen space I dreamed of; the quality of the units is top-notch; the worktop was perfectly fitted with great attention to tiny detail, including chamfered edges and rounded corners; and the craftsmanship in the joinery, painting and electrics has elevated the kitchen to "bespoke".

So why only 4 stars? Communication wasn't always satisfactory and the job took considerably longer than originally agreed (it didn't alter the budget though).

Having said that, the end product is definitely worth the wait. Steve and Mark in particular are fantastically skillful and helpful and take personal pride in producing excellent results. Jon was on hand - even messaging me late in the evening or early morning - to ensure that everything was totally completed to my satisfaction.

I would definitely use them again because at the end of the day, it's the quality of the finished job that will stay with me!

September 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Jon and Ben did a fantastic job…

Jon and Ben did a fantastic job designing and supplying our new kitchen- we absolutely love it!
Jon and Ben were easy to work with and responded quickly to any queries or to give advice.
We would highly recommend JB Designs to anyone and have no hesitation contacting them again if we have another project.
K and S

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

I am very happy to say "really good…

I am very happy to say "really good job, well done" to Jon and Noel and their team for designing and constructing our en-suite bathroom so successfully during January/February. The tradesmen engaged had to work within our home whilst we were still in residence. They always respected our privacy and throughout worked cleanly and conscientiously to produce a result to be proud of. Thanks guys!

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

We've worked with JB Designs on a…

We've worked with JB Designs on a number of projects and we've always been very happy with the service they provide and ultimately the end product. Would highly recommend.

June 5, 2025
Unprompted review
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Reply from JB Designs

Thanks so much! It's always great working with you, and we're really glad to hear you're happy with everything. Appreciate the recommendation

JB Designs

Rated 5 out of 5 stars

Epic lads

Epic lads. Epic service and even better products!

Would 100% recommend and use again.

June 3, 2025
Unprompted review
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Reply from JB Designs

Thanks so much for the awesome review! 🙌
Buzzing to hear you were happy with the service and products. We’d love to work with you again anytime.

Team JB Designs

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Rated 5 out of 5 stars

Great experience

Ben and Jon have been great from the get go. All queries were answered promptly and I could tell I was working with some extremely knowledgeable guys. Very happy with the quality of my kitchen and would not hesitate to recommend JB designs to anyone.

May 26, 2025
Unprompted review
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Reply from JB Designs

Thanks so much for the great feedback! It really means a lot to Jon and me. We’ve loved working with you from the start, and I’m glad we could answer all your questions along the way. Hearing that you’re happy with the kitchen makes it all worthwhile. Thanks again for the recommendation!

Regards
JB Designs

Rated 5 out of 5 stars

Great customer service

Great customer service, kind staff, nice to fit couldnt ask for more. Will defo use again

June 4, 2025
Unprompted review
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Reply from JB Designs

Thanks so much for the great feedback! Really glad to hear you were happy with the service and the fitting, it means a lot to us. We’d be more than happy to work with you again anytime!

Thanks
JB Designs

Rated 5 out of 5 stars

We used JB Designs for both the…

We used JB Designs for both the bathroom and kitchen on one of our building projects, and the service was outstanding from start to finish. From the initial design phase through to supply and delivery, everything was handled with care, efficiency, and professionalism.

The team were knowledgeable, responsive, and made the entire process seamless. Communication was clear throughout, and they were always on hand to answer questions or offer advice. The quality of the products and the attention to detail in the design exceeded our expectations.

Highly recommend JB Designs to anyone looking for a reliable and skilled supplier – we’ll definitely be using them again on future projects!

May 20, 2025
Unprompted review
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Reply from JB Designs

Thank you so much for your amazing feedback! We're thrilled to hear that you had such a positive experience with both your kitchen and bathroom projects. It means a lot to know our team’s care, communication, and attention to detail made the process smooth and enjoyable for you.

We're grateful for the recommendation and can’t wait to work with you again on future projects!

Rated 5 out of 5 stars

Great product and excellent customer service

Jon and the team did go above and beyond throughout the whole process of choosing and fitting our new kitchen. We had a few ups and downs along the way but I always felt I could talk to Jon and he was quick to resolve any issues. I've been really impressed with the quality of the product so far and had lots of compliments. I would happily recommend them.

April 7, 2025
Unprompted review
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Reply from JB Designs

Thank you so much for your kind words! We're so pleased to hear that Jon and the team went above and beyond to support you throughout the process. We’re thrilled you're happy with the quality of your new kitchen and even more so that you're getting compliments on it already! Thanks again for the recommendation, it really means a lot to us.

JB Designs

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Rated 4 out of 5 stars

Excellent Service

The customer service throughout the planning and implementation was excellent. Jon Hammond was always very responsive and easy to get hold of if there were any queries or issues. He was also very helpful, patient and practical during the planning stage and selection of products which ensured I got exactly what I was after. Considering the installation is carried out by a fairly large building company there was hardly any down time and the job went pretty smoothly. The quality of the work was generally excellent but if I have one suggestion it would be for the bathroom to be given one final good clean before doing the final sealant job and handing back to the owner. Apart from that I now have the bathroom I always wanted and I'm delighted with it!

October 11, 2024
Unprompted review
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Reply from JB Designs

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you're delighted with your new bathroom, it means a lot to us to know the final result matched your vision.

We also really appreciate your honest feedback regarding the final clean before sealing, that's a helpful point and something we'll take on board to ensure we’re delivering the highest standard right to the very end.

Enjoy your new space, and thank you again for choosing JB Designs!

Rated 5 out of 5 stars

Ben & the team have been 100%

Ben & the team have been 100%! We went to JB Designs to get a quote for a new bathroom suite and the service we received has been fantastic. Ben went through our ideas making suggestions & designed and quoted it all up for us more than once.

When it came to the installation Ben came along to the house to talk us through the steps & the team of installers are a great team, very courteous and polite, they took great care of the installation with no mess and were really considerate of our newly decorated house.

All snags were done with no fuss & finished to a good finish.

Would highly recommend and will be using JB Designs for our next project.

March 10, 2025
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Reply from JB Designs

Thank you so much for your lovely review! It was a real pleasure working with you on your bathroom project. I'm so pleased to hear you felt supported throughout the process and that the installation team made a great impression, they're a fantastic bunch and take real pride in their work.

It means a lot that you’d recommend us and are already thinking of us for your next project. We’re always here to help bring your ideas to life, and we look forward to working with you again soon!

All the best,
Ben & the JB Designs Team

Rated 5 out of 5 stars

Great Bathroom and Kitchen Store - Hindhead

Ben and the team at JB designs were great, we purchased a new bathroom suite and they gave us a great consultation. The kit we bought was a great price and now it has been in stalled looks absolutely stunning. 10/10 for knowledge, service, courtesy and expertise. We will definitely go back when we do our next project.

February 14, 2025
Unprompted review
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Reply from JB Designs

Thank you so much for the fantastic review! We're thrilled to hear you're happy with your new bathroom suite, it’s always great to know our advice and service made a difference. It was a pleasure helping you bring your ideas to life, and we’re really glad the end result has made such an impact.

We’d love to work with you again when your next project comes around, don’t hesitate to get in touch!

All the best,
Ben & the JB Designs Team

Rated 5 out of 5 stars

Ben and his team were brilliant

Ben and his team were brilliant, we are delighted with our kitchen - the quality is fantastic and Ben went above and beyond for us. We would highly recommend them.

January 29, 2025
Unprompted review
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Reply from JB Designs

Thank you so much for the kind words! It was a real pleasure working with you, and I’m so pleased to hear you're delighted with your new kitchen. We always aim to go the extra mile, so it means a lot to know that came across.

Really appreciate the recommendation and if you ever need anything in the future, we're only a call away!

All the best,
Ben & the JB Designs Team

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Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company, being a perfectionist myself and a small business owner I can spot a good company the attention to detail is important to me, Ben and his team was quick to respond to any questions along the way of the project designing me my dream kitchen

January 7, 2025
Unprompted review
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Reply from JB Designs

Thank you so much for your amazing feedback! As a fellow business owner and perfectionist, your kind words really mean a lot. Attention to detail is something we pride ourselves on, so it's great to hear it stood out throughout the project.

It was a pleasure working with you to bring your dream kitchen to life, we’re so glad you're happy with the result!

Wishing you all the best,
Ben & the JB Designs Team

Rated 5 out of 5 stars

Jon delivers first class customer service

Jon is extremely helpful, professional and friendly. We really enjoyed working with him on our bathroom refurb and we are delighted with the items were purchased through Jon.

Would highly recommend!

September 9, 2024
Unprompted review
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Reply from JB Designs

Thank you so much for your kind words! I’m really glad to hear you enjoyed the process and are happy with the final result. It was a pleasure working with you on your bathroom refurb, and I’m so pleased you're delighted with everything you chose.

I truly appreciate the recommendation, don’t hesitate to reach out if there's anything else I can help with in the future!

All the best,
Jon & the JB team

Rated 5 out of 5 stars

Kitchen design process

Recently had a kitchen designed and supplied by the guys at JB Designs. I must say a very daunting project was made to feel very less stressful; the service and attentiveness was faultless from start to finish and I can’t thank Jon and Ben enough. The fitting team we had were great and we are really happy with the finished product and the fact everything was in house. Will be recommending to friends and family!

September 10, 2024
Unprompted review
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Reply from JB Designs

Thank you so much for taking the time to leave such a thoughtful review! I'm really glad we could help take the stress out of your kitchen project, that’s exactly what we aim for. It was a pleasure working with you from start to finish, and it’s great to hear you’re so happy with the final result.

Big thanks as well for the recommendations, it means a lot to us!

All the best,
Jon, Ben & the JB Designs Team

Rated 5 out of 5 stars

Amazing service and incredibly beautiful designs

I have had three bathrooms and a downstairs cloakroom designed by the brilliant Ben at JB Designs. The bathrooms have exceeded my expectations, the designs are fabulous and the whole process has been completely stress free. Ben has listened carefully to my somewhat inarticulate thoughts and transformed them into beautiful bathrooms giving me everything that I want and more even pointing out pitfalls in terms of cleaning and future maintenance. I cannot rate Ben and his colleague Jon highly enough, nothing is too much trouble and turn around times are superb - they even helped me out with working out tiling measurements on a Saturday when I was up against it and getting no response from my builders.

September 26, 2024
Unprompted review
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Reply from JB Designs

Thank you so much for your incredibly kind words! It’s been an absolute pleasure working with you on your bathrooms and cloakroom, I’m so pleased to hear the designs have exceeded your expectations.

Translating your ideas into spaces you love is exactly what I enjoy most about what I do, and it means a lot to know you felt supported every step of the way. Jon and I are always happy to help.

Thanks again for the trust you placed in us, it’s truly appreciated.

All the best,
Ben & Jon
JB Designs

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