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JB Cookie Cutters Reviews 397

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TrustScore 5 out of 5

4.8

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of the products, which are often described as exceptional and exactly as pictured or described. Customers frequently highlight the fast and efficient delivery service, with many orders arriving quickly, sometimes even earlier than expected, and well-packaged. The ease of the ordering process and the variety of available items are also highly appreciated, leading many to become repeat customers. However, some people mentioned confusion regarding product sizing, particularly with stencils, leading to incorrect orders and frustration. A few other people also felt that a colored picture reference with the order would be helpful, and there was an instance of a broken item upon arrival.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and variety of items... See more

Quality

Customers consistently note positive experiences with quality, often describing products like stencils and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to... See more

Delivery service

Consumers express satisfaction with the delivery service, frequently highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a custom stencil to spray paint an old script VanHalen logo on my guitar case. JB Cookie Cutters told me what to do, and they delivered with flying colors! It was fast, and delivered well p... See more

Rated 5 out of 5 stars

We are happy customers - we lost something needed for a party - JB Cookie Cutters mailed out a cake topper to us only a few hours after receiving our order - we got it in time and were very pleased wi... See more

Rated 5 out of 5 stars

The stencils were perfect size for the project needed. Your website provided an accurate picture and offered various sizes. It was easy to locate all toy story characters once I remembered their nam... See more

Rated 5 out of 5 stars

I have purchased several different items. Every item has been exceptional. Exactly as described. The one thing, I would like to see come with the order would be a colored picture as is shown on websit... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

JB Cookie Cutters make custom cookie cutters in almost any design you can imagine. From Batman to your favorite Disney characters, we have it all! Order online!

Contact info

4.8

Excellent

TrustScore 5 out of 5

397 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing assortment and sizes of cookie…

Amazing assortment and sizes of cookie cutters, great product descriptions, really reasonable prices, good quality, and also works great on fondant. Shipping is always quick and safe, so I recommend them to everyone and order several times a year.

October 8, 2025
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Rated 5 out of 5 stars

Stencils

Great company. Everything comes quickly and always satisfied with products. Will be shopping here for years to come

October 7, 2025
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Rated 2 out of 5 stars

Zero arrived fine but Sally was broken

Zero arrived fine but Sally was broken. I sent a pic to customer service hoping you will replace it

October 2, 2025
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Reply from JB Cookie Cutters

Hello Evie, yes, for all items that arrive broken or damaged, we offer either a reship or a refund. Please be on the lookout for our email with these options.

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