I made an order 2 months ago, nothing was "pre-order" and they never sent the products. I asked for a cancellation and contacted them several times, they never replied. Unfortunately I paid with cr... See more
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See what reviewers are saying
Service was good and speedy. I forgot one product I was planning to add to the same order, emailed the shop the day after order was placed, and quickly received confirmation that the product was added... See more
One of the products that i orderd were sudenly not available to order, it were removed from my order and send before asking me if i'd want a replacement for it. Off course i got my money back from t... See more
Don't order from this company! I spent 50 Euros on products in September 2025, and over a month later I still have not received anything. I have tried emailing them 3 times for an update or a refund a... See more
Company details
- Cosmetics Store
- Beauty Supply Store
- Fashion Accessories Store
- Gift Shop
- Health and Beauty Shop
- Jewelry Store
Written by the company
Japanese cosmetics
Contact info
United Kingdom
- jbeauty.fi
2.4
Poor
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the product and the price for…
Love the product and the price for Finland price are fine. Finally found my favorite Japanese toner and face cream thank you❤️
August 17, 2023
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Best products
New products to use and I love them. Found new favorite products to keep me skin healthy. Love them 😍
September 23, 2022
Unprompted review
Great Japanese and Korean cosmetics online store!
I've got nothing, but positive things to say about JBEAUTY. Great customer service, great products and fast delivery! I've loved all the products I've bought so far and I'll definitely be ordering from you guys again.
September 1, 2022
Unprompted review
Lovely service!
Perfect selection of products. I used the pick up option and was able to receive my order within two days (order made on Saturday). Friendly and responsive customer service.
July 10, 2022
Unprompted review
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Good service
I do love the service and packaging a lot. I recommend everyone for choosing JBeauty to shop Asian cosmetics
March 12, 2022
Superb customer service and really…
Superb customer service and really speedy delivery too <3
March 10, 2022
Great brands that cannot get elsewhere in Finland
Makes me incredibly happy to be able to get Japanese brands like Hada Labo in Finland 😍 Purchasing process and delivery was both quick and easy so I will definitely keep purchasing my skincare from JBeauty.
March 6, 2022
The best
The best! I was searching 2 years for Biore sunscreen and finally I founded it in Jbeauty.fi! It is my holy grail sunscreen! Many thanks to Jbeauty.fi, you saved my skin with this sunscreen! ❤️❤️❤️
March 6, 2022
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