Ordered the bed online. Easy methods to pay. They communicated through several methods, emails, phone calls and text messages. They communicated in good times and turned up to planned delivery. The te... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never had such great service from a delivery company like this. They are on a higher level. Kept us informed at every step of the delivery. Cannot fault them at all, they telephoned and text to let me... See more
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The guys kept me in the loop for their long journey up to Scotland and ended up being here hours earlier than first advised, that was great and they were quick and efficient with the delivery of my ma... See more
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We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They ga... See more
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Company details
Written by the company
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Contact info
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, United Kingdom
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, kept us informed about delivery and arrived promptly. Thank you
March 31, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Great service!
Great communication and came as stated. Very friendly and helpful. Thank you so much. Highly recommended 👌
March 30, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Kept me informed and arrived on time
March 27, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
A lovely delivery service
A lovely delivery service, courteous and kind. I would fully recommend lucky and Arsh
March 30, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you very much for your feedback. We're pleased to hear that Lucky and Arsh were able to complete your delivery successfully
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
My experience with my delivery was…brilliant
My experience with my delivery was smooth and efficient. We had quite a few large items arriving and I was updated about the status of the delivery regularly. The time slot given to me was adhered to and the driver also personally rang to give us a 10 minute warning. All items were then carried in and put into the area they needed to go to in the house. The drivers were also very polite.
March 27, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that the delivery process was smooth and efficient, and that you were kept well informed throughout. It is especially encouraging to know that the driver’s advance call, adherence to the time slot, and assistance with placing the items in the appropriate areas of your home met your expectations.
We are also grateful for your kind comments about the drivers’ professionalism and politeness. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
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Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Arrived 2 hours later than scheduled. Unable to carry item without help from customer
Arrived 2 hours later than scheduled window. Pleasant men unable to carry the mattress to be delivered. They required assistance from customer who incidentally had a hand injury. The mattress was delivered to the first floor only and they refused to take any further to the intended bedroom. This is despite previously informing the company I lived in a townhouse! The old also mattress had to be brought down the stairs by the customer. Really disappointing service!
March 27, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for bringing this matter to our attention. We are very sorry to hear about your recent delivery experience and the inconvenience this caused you.
While we are pleased to hear that our delivery team were polite, we understand your frustration regarding the delayed arrival and the mattress not being taken to the intended bedroom, particularly as you had already informed us that your property is a townhouse. We are especially concerned to learn that you were expected to assist despite having a hand injury, and that you then had to move the old mattress yourself. This is certainly not the level of service we aim to provide.
We are currently reviewing the details of your delivery with our logistics team to understand what happened and why the service did not meet expectations. Your feedback is extremely important to us and helps ensure we improve both communication and delivery standards going forward.
In the meantime, we would appreciate the opportunity to put this right. Please could you confirm your order number so that we can investigate further.
Thank you again for your patience, and we sincerely apologise for the inconvenience caused.
Kind regards,
Vish
JBS customer service
Great service
Great service, left my parcel in a safe place as I wasn't in.
March 27, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
No helping delivery men
I have received a phone call before the delivery asking if I am gonna be at home and to confirm the address. I asked if there was 2 guys so they can leave the parcel up stairs, he said yes not problem they will take the parcel wherever you like.
The parcel arrived today and I asked the delivery man if he can leave it up stairs. He said: No we don't do that.
I was like, but I spoke with someone before that said you would do it and he said again NO. He ended up leaving the parcel on the first floor.
I live by my own in a house, being a female I can't carry those boxes up stairs, they were 2 guys they could have help but decided not to, so I don't know how I am gonna do now.
March 26, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your feedback, and we are very sorry to hear about your experience.
We understand how frustrating this situation must have been, especially as you were advised during the confirmation call that the delivery team would be able to take the parcel upstairs, and this did not happen on the day. We also appreciate that living alone can make handling larger items particularly difficult, and we’re sorry for the inconvenience this caused you.
This is not the level of service or communication we aim to provide. We would like to investigate what happened with your delivery and review why the information given to you beforehand did not match the service provided.
Kind regards,
Vish
JBS Customer Support Team
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Polite operatives and on time
Polite operatives and on time. Heavy boxes carried upstairs.
March 26, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Pre-booking made by phone and confirmed…
Pre-booking made by phone and confirmed by email. Called half an hour as promissed. Delivery guys were friendly and on time.
March 25, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your kind feedback. We're pleased to hear that the booking process went smoothly and that our team kept their promise to call ahead. It's great to know the delivery team arrived on time and provided friendly service. We truly appreciate your support and look forward to assisting you again in the future.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Called 30mins before arrival as promised.
Called 30mins before arrival as promised. Was here on time when expected, friendly and helpful. Fragile goods were delivered intact.
Thank you Dilraj and Karamjit.
March 25, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear that you were happy with the service and that your items arrived safely. Dilraj and Karamjit will be especially pleased to know their efforts made a positive impression.
We truly appreciate your support and look forward to assisting you again in the future.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Delivered to 2nd floor flat
Thank you to Dilraj and Karamjit. They delivered my sofas to the 2nd floor with lots of awkward manoeuvres to get there but a great job, thank you
March 25, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you very much for your feedback. We're pleased to hear that Dilraj and Karamjit were able to complete your delivery successfully, despite the challenges involved. Their dedication and willingness to go the extra mile are qualities we truly value in our team.
We appreciate you taking the time to share your experience, and we will be sure to pass on your kind comments to them.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Thank you for choosing us.
Kind regards,
JBS Customer Service Team
Vish
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Sofa delivery team
Dilraj and Karamjit arrived well on time.
They were careful while delivering my sofa, and polite and respectful.
Also great communication about delivery times. I recommend
Thank you,
March 25, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you very much for your kind feedback. We're delighted to hear that Dilraj and Karamjit provided you with a professional and positive delivery experience. We take great pride in ensuring our team is punctual, careful, and respectful, so it's wonderful to know this was reflected in your service.
Your recommendation is greatly appreciated, and we’ll be sure to pass your comments on to them.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Thank you again for choosing us.
Kind regards,
JBS Customer Service Team
Vish
Delighted with ny purchase and delivery
Delighted with ny purchase. The delivery guys were fantastic, were friendly and polite. Would high recommend.
March 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent couple of guys & stairs to negotiate
Excellent couple of guys. We are a first floor flat and no lift, so 12 or so stairs to negotiate. Quite heavy items but guys did it without complaint! Can’t thank them enough.
March 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you so much for your kind feedback. We’re really pleased to hear that the team was able to assist you efficiently, especially given the stairs and heavier items involved. Your appreciation means a lot to us, and we’ll be sure to pass your comments on to the crew. If you ever need our help again, we’d be more than happy to assist.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Avreet and karamjit were brilliant they…
Avreet and karamjit were brilliant they communicated throughout the whole process arrived when they said they would and went above and beyond to help in where we needed it
Would 100% recommend to anyone needing a 2 man delivery
March 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your wonderful feedback.
We’re delighted to hear that Avreet and Karamjit delivered such a positive experience. Keeping our customers informed, arriving on time, and going the extra mile are all key parts of the service we aim to provide, so it’s great to know this was reflected in your delivery.
Your recommendation is greatly appreciated, and we will be sure to pass on your kind words to both Avreet and Karamjit.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Thank you again for your support.
Kind regards,
JBS Customer Service Team
Vish
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The guys were great
The guys were great. Awesome communication and quick and effective delivery. Definitely recommend
March 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
The beautiful dining table I had…
The beautiful dining table I had ordered came assembled with the table top extended which was 2.20m long. It was very difficult to get it through the staircase & it wouldn't even fit in a lift! This wasn't a great experience because the table top should have been delivered un-extended which would've been 1.60m. Furthermore, I had to beg the delivery people to bring it up to my floor as they wanted to leave it on the Groundfloor which would've made it impossible for me to take up!
The table itself is beautiful & just as I expected but the whole experience of the delivery not so great.
March 19, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you are pleased with the dining table itself and that it met your expectations. However, we sincerely apologise for the difficulties you experienced during the delivery process.
We understand how frustrating it must have been to receive the table fully extended, making it challenging to manoeuvre through your staircase and lift. Your point about delivering the table in its more compact, unextended form is completely valid, and we will be reviewing this with our logistics and delivery teams to prevent similar issues in the future.
We are also very sorry to hear about the inconvenience caused when the delivery team initially intended to leave the item on the ground floor. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. We will be addressing this internally to ensure our teams provide the appropriate assistance during deliveries.
Thank you again for your valuable feedback. It helps us improve both our products and services. If there is anything further we can assist you with, please don’t hesitate to get in touch.
Kind regards,
JBS customer service team
Great service
Great service, always kept informed about when to expect the delivery, on the day of the delivery was called to give the expected delivery time and was spot on. Dilraj and the driver Karamjit did a great job.
March 21, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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