Jcarpart Reviews 530

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting quick responses and helpful assistance with various issues. Many people appreciate the professional and understanding approach of the support team, often leading to satisfactory resolutions like refunds or replacements. Reviewers also praise the ease of ordering and the overall efficiency of the process. However, some people were dissatisfied with product quality, reporting instances where parts did not function correctly or failed shortly after installation, leading to additional problems. There were also occasional concerns regarding delivery services, with some customers experiencing issues like delayed shipments, packages delivered to the wrong address, or items arriving damaged.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the high quality,... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast shipping, with some... See more

Customer service

Users describe positive interactions with customer service, often highlighting quick responses and... See more

Order

People report ambiguous experiences with order. Many customers praise the fast delivery, with some receiving... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the good quality and affordable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The price seemed almost too good to be true and when the package didn’t arrive, I was concerned. The problem turned out to be with my local courier and not the sender however, and Jcarpart’s customer... See more

Rated 4 out of 5 stars

Ordered O2 sensor spacers for my modified exhaust. They didn’t solve my check-engine light issue, but the company handled my concern very professionally. Customer service responded quickly and offere... See more

Rated 4 out of 5 stars

The ordering of goods was easy and shipment was efficient. Website easily accessible and easy to use. Good price for item ordered. Evri did not safely deliver the goods as requested by company, con... See more

Rated 4 out of 5 stars

Thank you for your products they are great with customer service and answering all your questions but please donot utilise aramx as courier partner I had to face lots of challenges for parcel Overa... See more



Contact info

4.0

Great

TrustScore 4 out of 5

530 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

1 star because there isn’t an option…

1 star because there isn’t an option for zero stars. Ordered an o2 sensor weeks ago that per their sales consultant was “delivered” I have contacted usps to find out they have never even scanned the package in their systems. Jcarpart is a SCAM do not buy from them.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

JCarPart helpful and quick to respond

JCarPart, was extremely helpful in assisting me with finding the right parts for my car and were quick to respond to all my emails. Their customer service was professional and efficient, which made the whole process smooth and stress-free. Highly recommend!

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT EVEN CONSIDER!

Hey Guys, I really DO NOT 🚫 recommend buying from there, I had one good experience last year in November, this time, making an order in May 2025, I was completely and utterly disappointed with their service, I have a full video out on YouTube if you want to give it a watch, Deivis Moto on YouTube, I go through my experience with them using a product number for an entirely different product, I was more than disappointed after taking over a week to get a refund, they actually told me to damage the item to get a refund, completely unprofessional by them, everything else is on the video!

June 24, 2025
Unprompted review
Rated 4 out of 5 stars

Pretty good experience. pretty good with…

These guys are pretty good with customer service & support. I think their online purchase system is great. If you have any issues they are happy to help & they understand what providing customer service is really all about. Cheers Jcarpart 😉

June 25, 2025
Unprompted review
Rated 4 out of 5 stars

Good product and customer service

The price seemed almost too good to be true and when the package didn’t arrive, I was concerned. The problem turned out to be with my local courier and not the sender however, and Jcarpart’s customer service was quick to respond and helpful. The reordered part arrived very quickly and is exactly what I needed. I’d order from them again and would recommend.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, best prices for what I was looking for, and easy to search and shop. I will be back. Thank you!

June 17, 2025
Unprompted review
Rated 4 out of 5 stars

Very satisfied with my experience

JCarPart customer service answered my questions and helped me throughout my experience! I am fully satisfied and would recommend contacting customer service for any of your needs.

June 11, 2025
Unprompted review

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