Jcarpart Reviews 530

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting quick responses and helpful assistance with various issues. Many people appreciate the professional and understanding approach of the support team, often leading to satisfactory resolutions like refunds or replacements. Reviewers also praise the ease of ordering and the overall efficiency of the process. However, some people were dissatisfied with product quality, reporting instances where parts did not function correctly or failed shortly after installation, leading to additional problems. There were also occasional concerns regarding delivery services, with some customers experiencing issues like delayed shipments, packages delivered to the wrong address, or items arriving damaged.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the high quality,... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast shipping, with some... See more

Customer service

Users describe positive interactions with customer service, often highlighting quick responses and... See more

Order

People report ambiguous experiences with order. Many customers praise the fast delivery, with some receiving... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the good quality and affordable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The price seemed almost too good to be true and when the package didn’t arrive, I was concerned. The problem turned out to be with my local courier and not the sender however, and Jcarpart’s customer... See more

Rated 4 out of 5 stars

Ordered O2 sensor spacers for my modified exhaust. They didn’t solve my check-engine light issue, but the company handled my concern very professionally. Customer service responded quickly and offere... See more

Rated 4 out of 5 stars

The ordering of goods was easy and shipment was efficient. Website easily accessible and easy to use. Good price for item ordered. Evri did not safely deliver the goods as requested by company, con... See more

Rated 4 out of 5 stars

Thank you for your products they are great with customer service and answering all your questions but please donot utilise aramx as courier partner I had to face lots of challenges for parcel Overa... See more



Contact info

4.0

Great

TrustScore 4 out of 5

530 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I got a water pump and a thermostat…

I got a water pump and a thermostat from them for Bmw there's two water pumps for that BMW and they sent the wrong part and I was searching for a thermostat and water pump made in the USA China and it came with the Chinese book. Thank God it was the wrong part I lost my car probably would've went to Shit. My mechanic put in the right part and now they won't accept the return unless I pay for keep in mind I'm a handicap man on a budget and it's Christmas time never ever buy from these guys. It's garbage and they are not helpful in returns at all

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn't recommend this company

Wouldn't recommend this company. I enquired about delivery on a product from their website, which was listed as $38. As soon as they responded, they put the price of the item up to $59. They then no longer answer any questions I have about the product. Trying to mug me off!

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage communication and shitty…

Garbage communication and shitty website app. Had to download shopify app to track order they never sent. Cant chant because they want you download whats up app. Phone line in new york is usless they dont answer. Been waiting for weeks. Opened a pay pal case for refund. Buy else where, these guys are clowns hiding behind apps so you cant reach them....

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

This company is really fantastic

This company is really fantastic, I ordered a part and it was lost thru shipping, I contacted the customer service department thru email, they quickly got back to me and reaolved my issue. I will definetly use this company again.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would, joke of a company, ordered a part for my car almost a month ago now and nothing has showed up, the courier logistics still say it hasn’t even been picked up and when I go to use the tracking number provided it says it’s invalid, there very quick to make a label and trick you into thinking it’s on its way but it’s not how it is, will not be ordering from here again

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything scammers

Bought a solenoid pack . The temperature sensor in the solenoid pack does not work. Been dealing with their bullshit all week on a return for refund. Just get bs back and forth emails . DONT BUY FROM THEM THEY ARE A CHINESE COMPANY AND SELL TRASH !

October 21, 2025
Unprompted review
Rated 4 out of 5 stars

Products arrived quick

Products arrived quick. Worked immediately after install. One of them quit working after a few days, but the company is being very reasonable and trying their best to help me out in this situation.

November 19, 2025
Unprompted review
Rated 4 out of 5 stars

Ordered O2 sensor spacers for my…

Ordered O2 sensor spacers for my modified exhaust. They didn’t solve my check-engine light issue, but the company handled my concern very professionally. Customer service responded quickly and offered a full refund without needing to return the product. Good service and easy resolution.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

They were very professional and quick…

They were very professional and quick to help me with anything I needed. There support representatives go above and beyond to make sure you are taken care of and there products are good quality material. I would highly recommend this store to anyone needing those older harder to find parts for your Ford!

November 24, 2025
Unprompted review

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