J&Co Jewellery Reviews 

I’ve been ordering from them for years and the Huggies have always been a scam and always fall out constantly. It’s incredibly frustrating and the hoop earrings don’t ever clamp together shut and I would have one fall out a day so it’s a huge waste of money. It used to be maybe kind of worth it when it was way cheaper, but I just recently visited their websites and those prices are astronomical for the quality you’re getting and the fact that you will probably lose all of them within two weeks!! Incredibly disappointing don’t waste your money!!

I ordered a pair of Huggies but daily one or both would fall out! Now one is lost!

I was never told they needed piching together nor I had been told to put the backs on them?. The model in the advert does not do any of that!
Disappointed as no after market customer service.

Rubbish please do not buy from them!

Apparently the huggies should be pulled shut (which it doesn't say) and be used with backers - my pack only had one in the delivery and it was loose so didn't see it. Resulted in only having a pair for hours before got lost.

Absolutely terrible broken earrings and no refund or replacement
No reply either

Hoops wouldn’t clip shut, so useless, Huggies fell out almost instantly. Put your money in a charity box instead of wasting it on these fraudsters.

Some of them were good, some looked cheap, shipping usually took 5 days. Overall too expensive but I didn't get scammed like other reviewers

I guess this place is a scam regardless of their slick marketing. My order confirmation said I should expect delivery in 1-2 weeks. However, the tracking number I got from "Singapore Post" revealed that my (correct) home address was "invalid" so I never received my order. I went back and forth with the company to get a refund and they said it was their policy to wait 6 weeks! And, she said, maybe they'd try to deliver it again or maybe they'd give me a store credit instead. I contacted the credit card company and had the charge reversed.

Huggies fall out!!! Not backless as advertised apparently I was told after loosing 2 different ones…I should have used backs! Also lost the 3 heart flat back stud! They said I should have tightened it more! Maybe a pair of pliers??! As way of apology 20% off next purchase! Ha I don’t think so!! Already spent over £100 and got 2 odd earrings to show for it!

Ordered twice from them , both orders added up too €353 . 1 pair did not close correctly and kept falling off resulting in loosing one of them mind you this paid costed €70 . Another earring after wearing it for about a month it lost all its stones . And another pair that I only wore a handful of times just lost a stone as-well .
Poor quality and totally a waste of my money .

I spent months messaging them on instagram and sending emails , they offered % on next order that I obviously won’t be using . I explained that 2 of the earrings where only purchased 2 months prior and since then they have ignored me on all platforms .

They scam and rob you . The customer care is bad !!! Save yourselves some money and buy from a different brand ..

They are scammers

The earring I got the stone wasn’t in it and they would not give me a refund just wanted to offer % off a new item
Very poor customer service
Also had already got one of the earrings for the stone to fall out so replaced it with identical

I have ordered 2x earrings worth of about £200 with what they disclose was free shipping. How surprised I was when I received an invoice from FedEx for almost £55 for the shipping and tax services. Nothing similar has ever happened to me, what a joke! An absolute scam, do not buy from them!!!

Very poor customer service and poor quality products. Hard to say which was worse.

I bought two very small earrings that cost me nearly £200 and included what I thought was free shipping. I was under the impression that these were coming from America but in fact they were sent from Singapore! Following receipt of my order I have now received a Duty & Tax Invoice for £55 which shows that the items were marked as costume jewellery on the shipping invoice! This is an absolute scam. DO NOT BUY FROM THEM!

An order was placed fraudulently and I have received no contact from this company. An absolute scam. Be warned.

I bought this thinking it was free shipping but that a complete lie for an order over £120 GBP.
The jewellery is of very poor quality and hard to even hold to be able to wear and then I have had a invoice from Fed-Ex asking me to pay duty/tax on it. This is just ridiculous!!
Please do not buy from them!!

Earring poor quality, falls out of my ear almost every day. Customer service team refused to provide refund or exchange. After 5 weeks of poor communication they said I could only get a store credit if I paid $30AUD (3/4 of earring cost) to ship it back, and that they have never allowed returns like this.

Absolute joke, paid over £200 for a pair of earring to be slapped with a £55 duty and tax charge. Jewellery comes from Singapore and is marked as costume jewellery. Expensive waste of time company

The earrings I ordered were perfect. Great quality. The packaging was the cutest I’ve ever seen-LOVED IT!!!! Delivery was also very fast. Will absolutely order again from here.

NO NOT ORDER FROM THIS COMPANY - IT IS A SCAM.

They clearly spend all their cash on marketing, and then send you cheap tat straight from Singapore. I ordered baby hoop earrings, when they arrived I was appalled. They did not even close properly, let anyone stay in my ears. When I complained to customer services they requested a video which I sent, showing clear proof they were defective and not as advertised. They then continued to deny this and refused to provide a refund, only offering a discount on another order which I obviously will not be making. Absolutely shocked and furious. This company should not be allowed to operate, even the reviews on their website only show 5* fake reviews. I left a similar review on their website and funnily enough it is nowhere to be seen! I will be reporting them to trading standards and I encourage you to do the same to stop them continuing to scam people out of their hard earned cash.

I ordered a piercing diamond stud. Which is screwed in spend over 200€ for an earring and wore it happily for one week. To that point it just fall out and got lost. It’s unacceptable I own and wear a lot of Maria Tash ear stud piercing as well as Djula and it never happened. I am very unhappy and frustrated by the waste of money. I am reaching out to costumer care now as well. Let’s see…. I will give you an update but so far I wouldn’t recommand a purchase.