The gym is great alot of mechanics to use big and open spaces. But the only thing they could improve is getting an air conditioning system it can get really hot in there when is busy no air flowing. E... See more
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Overall, the gym is spacious, clean and fairly well equipped, so it has most of what you need for a good workout. However, there are a few things that could definitely be improved. Some of the... See more
Company replied
Only used the gym twice so far but each time I’ve never had to wait to use any equipment. The machines look well looked after but for one, (the pec fly) the seat could not be put in different posit... See more
Company replied
Basic equipment . Equipment is in good condition. Some faults I noticed: Not enough sanitary stations to wipe down equipment after and before use. Should be more than one leg curl machine... See more
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Company details
About JD Gyms - Rugby
Written by the company
Contact info
90 Newbold Road, CV21 2YX, Rugby, England, United Kingdom
- 1788228089
3.9
Great
278 reviews
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Every bit of it
October 26, 2024
Reply from JD Gyms - Rugby
Hi there
We appreciate you taking the time to share your feedback. We're glad you enjoyed your experience.
Best wishes
The JD Gyms Team
Plenty of equipment to use helpful…
Plenty of equipment to use helpful staff if in need of advice or help the only issue I’ve had so far was on Sunday night where majority of stair master and treadmills were off due to powernap signs on them but apart from that my experience so far has been amazing I’m living being back in the gym can’t wait to start some classes to broaden my experience
October 27, 2024
Reply from JD Gyms - Rugby
Hi there
Thank you so much for your kind review and for sharing your experience.
We're thrilled to hear you're enjoying the gym and finding the staff helpful. We apologise for the inconvenience you experienced with the equipment on Sunday night. We're always working to improve our facilities and will take your feedback into consideration. We're excited for you to start exploring our classes and look forward to seeing you around the gym.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Rugby
Hi there
We appreciate your feedback
Best wishes
The JD Gyms Team
Easy to enter with the app
Easy to enter with the app. Clean and tidy. Lots of machines. One early morning visit the music was too loud.
October 13, 2024
Reply from JD Gyms - Rugby
Hi there Tracie. Thanks for the 5star review! Glad to hear that you are enjoying the gym (apart from the early morning session when the music was acting as a second alarm for you!). If you do find this is the case please do not hesitate in asking a member of the team in Rugby to adjust it as it is in the gym's control.
Keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Old machines
Old machines, falling apart, unhygienic, not a good thing to say about the place.
October 2, 2024
Reply from JD Gyms - Rugby
Hi there
We understand your disappointment with your recent experience. We value your feedback and will use it to improve our facilities. We strive to provide a clean and enjoyable environment for all our customers.
Best wishes
The JD Gyms Team
Great value but machines are looking dated
Value is reasonable but there are very limited pieces of some equipment and a lot are looking pretty dated. Only one pair of mismatched single hand handles for the rope pulls is pretty disappointing for such a big gym.
I find the open 24 hours invaluable though .
September 29, 2024
Reply from JD Gyms - Rugby
Hello, thank you for taking some time to leave us a review! It's great to hear that you like the gym and we'd be keen to find out what equipment/accessories (handles. ropes, cable attachments) you feel the gym is lacking so please send an email to the Manager on rugby@jdgyms.co.uk with your suggestions as the last thing we would want is you going without for any of your workout!
The JD Gyms Team 💚
Its good zym but as per i pay monthly…
Its good zym but as per i pay monthly 24£ is not worth it because some of equipment not working and some of equipment part not available so it not good
September 10, 2024
Reply from JD Gyms - Rugby
Hi there
We appreciate you taking the time to share your feedback. We understand your disappointment with the equipment and parts availability.
We're always striving to improve our offerings and will take your comments into consideration.
Best wishes
The JD Gyms Team
Not had my first session as yet
Not had my first session as yet
But when I went along to sign up for the gym
The personal trainer Jack was very friendly and helpful
August 29, 2024
Reply from JD Gyms - Rugby
Hi there
Thank you for taking the time to leave us a review.
We are pleased to hear you were helped by Jack and hope you are able to get in for your first session real soon 💚
Best wishes
The JD Gyms Team
Typical corporate gym with plenty of…
Typical corporate gym with plenty of equipment for both cardio and strength and overall happy with the price and service.
What's stopping a higher rating is that most cable machines are missing the accessories and are scattered around the gym but still doesn't seem to be enough to cover all the machines.
Changing room is quite small considering the size of the gym, with busier times it gets very crowded with not much space to get changed. Also, there are not many toilet facilities on site, again, considering the size of the gym.
Overall I'm happy, good value and does the job, but with a few changes would be a much higher rating.
August 31, 2024
Reply from JD Gyms - Rugby
Hi there
Thank you for taking the time to leave us a review. W are pleased to ear you are happy with the gym and the equipment.
Although we are very sorry to read that you feel the changing rooms and cable machines are inadequate, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
First time gym user. Going to try and maintain my enthusiasm. Been twice this week, Going again tomorrow.
First time gym user.
They made me really at ease.
August 14, 2024
Reply from JD Gyms - Rugby
Hi Rodney. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We hope the enthusiasm is still just as high.
We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym overall! Keep up the great work!
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Rugby
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. 😀
Best Wishes
The JD Gyms Team 💚
Facilities are phenominal
Facilities are phenominal, no doubt about it!
My only suggestion would be reinforcing rules for gym goers to put things back where they came from, piles of weights left at machines etc causes a mess, inconveniences others who are looking for plates and also shows a lack of respect for the establishment, huge shame for those who go out our way to ensure we left equipment how we found it.
Otherwise the gym is very tidy, spacious & staff are extremely friendly.
August 3, 2024
Reply from JD Gyms - Rugby
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚
Best Wishes,
The JD Gyms Team 💚
Loving the JD gym 👍🏻
August 6, 2024
Reply from JD Gyms - Rugby
Hi James , thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚
Need more weights for the many bench…
Need more weights for the many bench press / weight lifting area. Just simply not enough to go around.
August 1, 2024
Reply from JD Gyms - Rugby
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Thank you for your feedback, it really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
Reply from JD Gyms - Rugby
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Cancelation process is a joke
The gym itself is fine, aside from the equipment being sticky and have nothing to clean it with it, it’s a good gym. The staff however is a different story! It took two months and 18 emails to get my membership canceled. The manager and assistant manager kept messing me about telling me it’s canceled and yet I was still paying for it. When I finally spoke to their area manager, thinking there will be some kind of accountability, he was just as rude, dismissive and condescending as they were, so it all made a lot of sense then. When I asked him about all the cancelation complaints (because I am not the first and definitely won’t be the last that has an issue with this) he just brushed it off and basically said, it’s just a snapshot of otherwise happy customers. Well Luke, here’s another unhappy review to add to your ever growing list. Don’t waste your time going there!
May 26, 2024
Unprompted review
Reply from JD Gyms - Rugby
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Overall...a nice place...beeing so big…
Overall...a nice place...beeing so big means also that will always be issues...small...
July 23, 2024
Reply from JD Gyms - Rugby
Hi there
Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Reply from JD Gyms - Rugby
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
I have been looking for a gym for a…
I have been looking for a gym for a while, when JD Gyms said they were going 7 days, 24 hours. I booked up the next day. Great experience....car park, quality gym, clean, and a good balance.
July 9, 2024
Reply from JD Gyms - Rugby
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Good equipment
Good equipment. Pleasant staff. Not too busy. Clean overall but loos not too good, but not too bad either.
July 11, 2024
Reply from JD Gyms - Rugby
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
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