Bigger gym with a fantastic range of facilities and equipment. Well maintained albeit some equipment that has sustained high usage inevitably wearing and occasionally requiring repair. Plenty of... See more
Company replied
West End Road, West End Road Bitterne, SO18 6TG Southampton, Bitterne Village, GB
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Bigger gym with a fantastic range of facilities and equipment. Well maintained albeit some equipment that has sustained high usage inevitably wearing and occasionally requiring repair. Plenty of... See more
Company replied
Huge respect to the cleaning team for keeping on top of things in the lockers and around the gym and for keeping the vibes calm when around to ease down after a hard workout! Thank you team JD
Company replied
Really good gym but specifically great PT Sophie. I feel like a different person after a few months training with Sophie! The gym has loads of machines so it rare to wait for anything. Also, loads of... See more
Company replied
Great experience at JD Gyms Bitterne. The equipment is high quality and the staff are friendly and helpful. However, the air-con blows very cold air directly onto you in most areas, which is uncomf... See more
Company replied
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West End Road, West End Road Bitterne, SO18 6TG, Southampton, Bitterne Village, United Kingdom
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Huge respect to the cleaning team for keeping on top of things in the lockers and around the gym and for keeping the vibes calm when around to ease down after a hard workout! Thank you team JD

Reply from JD Gyms - Southampton
Bigger gym with a fantastic range of facilities and equipment. Well maintained albeit some equipment that has sustained high usage inevitably wearing and occasionally requiring repair. Plenty of classes for those looking for that environment.
Biggest disappointment is un-educated members leaving weights on equipment after completion. Bad discipline which staff should address. Even Gold’s Gym in Venice Beach has to give lessons on “re-racking weights”. Don’t see why this should be any different. Staff need to create greater pride amongst members to look after the facility and equipment.
But overall, good vibes and plenty of kit hence the 5 Star review.

Reply from JD Gyms - Southampton
Good gym, decent kit, cleaning staff are very attentive, Caroline is always working hard

Reply from JD Gyms - Southampton
Caroline was very helpful in showing around the gym

Reply from JD Gyms - Southampton
Really good gym but specifically great PT Sophie. I feel like a different person after a few months training with Sophie! The gym has loads of machines so it rare to wait for anything. Also, loads of parking.

Reply from JD Gyms - Southampton
Great experience at JD Gyms Bitterne. The equipment is high quality and the staff are friendly and helpful.
However, the air-con blows very cold air directly onto you in most areas, which is uncomfortable and could affect your health during workouts!!!

Reply from JD Gyms - Southampton
Hope this is ok to post here so many members love the Monday morning combo by Marta T would be so great to have this also on Wednesday and Friday as she is now running body pump at 9:30 double bubble will be great to feel the benefit of two back to back :)

Reply from JD Gyms - Southampton
Zumba with Marta is an incredible experience. She brings so much positive energy to every class. Monday evenings are perfect for recharging your batteries for the week, while Friday sessions help you shake off all the stress. Zumba with Marta at JD Gyms Bitterne in Southampton is simply great.

Reply from JD Gyms - Southampton
Pete’s Tuesday bodytone classes are brilliant, makes you feel so comfortable while also being challenged!

Reply from JD Gyms - Southampton
I recommend jd bitterne as have great equipment & the staff and Manager are wonderful.

Reply from JD Gyms - Southampton
Magdalena always very polite and helpful, as are all staff. Love the varity of equipment and the gym in general

Reply from JD Gyms - Southampton

Reply from JD Gyms - Southampton
Great gym, staff is super friendly and helpful. Gym etiquette is present. Can get really busy quite often.

Reply from JD Gyms - Southampton
Fanyastic gym, clean, nice atmosfer, friendly,Polish girl Magda was very helpful. She explain me everything.

Reply from JD Gyms - Southampton
I have been going to JD gym in bitterne for around 3 months and it’s by far the best gym in Southampton.
The staff are always helpful and friendly and equipment is frequently cleaned
I love the great air con in the gym especially when I am sweating like crazy.
The car park is free which is great sometimes you have to wait for a few minutes but that’s no bother to me.

Reply from JD Gyms - Southampton
Zumba with Marta,amazing class, lots of laughs, fun and awesome moves. Best way to spend a Monday evening

Reply from JD Gyms - Southampton
One of the best Gym in ever 😍
24h access, fantastic facilities, clean and tidy.
Around 30 classes per week on timetable!
Brilliant and knowledgeable staff. You cannot be in better place.

Reply from JD Gyms - Southampton
They removed my account the day after I cancelled my direct debit even though I still have 3 weeks fully paid. The confirmation email even says that my membership would remain in force until the day before the next payment was due.

Reply from JD Gyms - Southampton
The gym and changing area is always lovely & clean. The staff are always around to pick up equipment, sanitise areas, polish mirrors etc. The instructors are very friendly and welcoming.

Reply from JD Gyms - Southampton
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