Feedback:I have been a satisfied customer of JD Sports online due to the great selection and easy ordering process, as well as the fast shipping and smooth in-store returns. The return process at the... See more
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Quality of Jordan joggingbroek wide leg is a bit low but the nike joggingpak is perfect
So unorganized. You spend as much time in the shop by ordering online than if you were to come directly and buy there. Information is not shared and you just wait without updates near the registe... See more
Company replied
JD Sports on the Meir 32 in Antwerp, i was with a friend & bought sneakers, we were there a week before buying sneakers too. All i can say is that the staff are super helpful & they give there custome... See more
Company replied
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So happy to get my order
So happy to get my order!
Ordered online, and picked them up on the store🥰 so fast!
thanks for the good service JD sports😍

Reply from JD Sports BE
Stock not up to date
Stock not up to date. Got 90% of my order cancelled right after placing it.

Reply from JD Sports BE
The order came incomplete
The order came incomplete. The invoice also did not come, so there was a problem with the return in the stationary store. It took a lot of nerves and stress. I have lost my precious time.

Reply from JD Sports BE
No refund and no order
Not helpful at all. I’ve made an order in store and it never arrived, now the store in Brussels don’t want to refund me. That’s just disappointing.

Reply from JD Sports BE
#56016961 I did not recieve my order…
#56016961 I did not recieve my order and now is stating that ``Sorry, there is a problem with this order. Please check your email for more information. Please check your email for more information`` , i did not recieve any email !!!

Reply from JD Sports BE
The sizes that arrived were not the…
The sizes that arrived were not the ones that I ordered but much bigger.

Reply from JD Sports BE
Two stars because they sending limited…
Two starts because they sending limited sneakers in original box without protection so it’s mostly alike that is damaged . Very irritating issue.

Reply from JD Sports BE
Bad experience
I asked for a pair of sneakers online. I received the wrong size and when I went to return them the girl who was supposed to help me was supper bitter.

Reply from JD Sports BE
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