I want to give shoutout to Nordine from JD Sports in Fields. Absolutely amazing customer service!!! He knows a lot about sneakers and does his job well. I bought sneakers from tricky material and he e... See more
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I did not receive my order and since I do not live in the same country, and therefore can not go back to the store and show my receipt in the store I bought my order from, I can not get my money back... See more
I bought a pair of Adidas shoes from JD Sports that developed a clear manufacturing defect after only a few uses. Instead of honoring the 2-year 'Reklamationsret' under Danish law, both companies are... See more
It was a good experience from JD sport for shopping online through their own application. Although it is good I have seen some minor disadvantages like I couldn’t exchange the size of the shoes. But I... See more
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Company details
About Jdsports
Written by the company
JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport
Kontakt OsContact info
United States
- jdsports.dk
2.4
Poor
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I have good experience with JD sports👍
April 3, 2022
Reply from Jdsports
Hej Abdul ,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Carlos,
JD Sports kundeservice
Super fine :-) I recommend!
March 19, 2022
Reply from Jdsports
Hej Daria,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Arman,
JD Sports kundeservice
Reply from Jdsports
"Hej Andreea,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Ludmila
JD Sports kundeservice"
I was waiting for an order for almost 1…
I was waiting for an order for almost 1 month and when it comes, they didn’t inform me about it and the order has to be send back.
March 5, 2022
Reply from Jdsports
Hej Abie,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Mara,
JD Sports kundeservice
I give it 3 stars cause when i went to…
I give it 3 stars cause when i went to the store to pick my order they said it wasn't there. After insisting for a while, I showed them the SMS and email confirming that the package was ready to be collected and after checking again they got it. I almost leave empty handed, there should be better organization to avoid making people waste their time.
March 4, 2022
Reply from Jdsports
Hej Maria,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Patricio
JD Sports kundeservice
Excellent quality 👌
February 20, 2022
Reply from Jdsports
Hej Chetan ,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Carlos
JD Sports kundeservice
Hold jer fra at handle hos JDsport!!!
Alt for lang leveringstid. Kundeservice er ikke eksisterende og bare en masse autosvar så man ikke kan få den info man har brug for. Hold jer for gud skyld fra at handle hos JDsports!!!!
February 19, 2022
Unprompted review
Reply from Jdsports
Hej Simon,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Margareth,
JD Sports kundeservice
Reply from Jdsports
Hej Selvajini,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Giedrius.
JD Sports kundeservice
Super glad for den hurtige service
February 14, 2022
Reply from Jdsports
Estimeret Dennis,
Tak for dine kommentarer!
Vi ønsker dig en god dag!
Med venlig hilsen,
Elizabeth,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Emmanuella
JD Sports kundeservice
THANS FOR USING MY TIME!! FIX YOUR WEBSITE IT DEPARTMENT.
for the last 2 days I placed 4 orders on online web shop.
SURPRISE- they cancel it 4 times- when money first was sent with PayPal and order confirmed- and after some time they send cancellation.
that’s so absurd ridiculous and simply a JOKE.
the customer service is very friendly- but website it’s just no function at all.
that so frustrations- cause lot same items get sold to different costumers and then they must contact and cancel orders for many people who purchase items online.
Hello guys- talk to your IT and website developers and fix that horror your created for costumers.
I simply will never ever spend any more of my time on that site just because they put some 2 good to be truth prices on sale.
PEOPLE AVOID THEM AND JUST BUY THING IN THEIR PHYSICAL SHOPS.
for all-time I purchase orders online I never had such bizarre and stinky experience. !!!
just waste of time.
THANKS FOR NOTHING....
and their simple respond in mails and here- thanks for contacting- if you need anything contact us- HELLO- I NO NEED YOUR AUTOMATIC MESSAGES- I ASKED FOR HELP- AND ONLY GET MIDDLE FINGER IN AIR FROM YOUR SERVICE INSTEAD. SUCH BUMMERS.
SHAME ON YOUR JD-waster land!!!
February 3, 2022
Unprompted review
Reply from Jdsports
Hej Dan,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Giedrius
JD Sports kundeservice
I am not totally impressed
I am not totally impressed. I ordered two items and received only one. I haven’t heard if the other item is being sent or out of stock.
January 29, 2022
Reply from Jdsports
Hej Stephen,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
A -
JD Sports kundeservice
Received wrong shoes in wrong size
Received wrong shoes in wrong size, after contacting them I got told they can’t send me new pair as the item is sold out - and that I need to return them and they will inspect and see if I can get a refund. I have sent my order screenshot AND what I have gotten, what do they need to inspect?!
I do not care about refund, I wanted shoes that I have ordered in the correct size…
January 26, 2022
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Nicole
JD Sports kundeservice
Reply from Jdsports
"Guten Tag Erik,
Vielen Dank für Ihr Feedback.
Einen schönen Tag noch!
Mit freundlichen Grüßen,
Ayesha,
JD Sports Kundendienst"
Reply from Jdsports
Hej Maria
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Davy
JD Sports kundeservice
Reply from Jdsports
Hej Chia,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Andrea
JD Sports kundeservice
Somewhat fast shipping but horrible shipping handling
Somewhat fast shipping, but they still insist on shipping sneakers in bags so the people that handles the packages smash them during shipping. :-(
(Please refrain from giving me some standardized reply asking me to send an email to your customer service. The damage is done and the way you can help me and future customers is to stop cheaping out on the handling of products when it comes to shipping. It's laughable how a big business refuses to use boxes to ship their products. Get it together guys!)
January 3, 2022
Reply from Jdsports
Hej Daniel,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Tafadzwa,
JD Sports kundeservice.
Super handel
January 3, 2022
Reply from Jdsports
Hej Thomas,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Thohaib.
JD Sports kundeservice.
Super service
January 1, 2022
Reply from Jdsports
Hej Anette,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Saeed
JD Sports kundeservice
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