I am really happy with my shoes from JD Sports. They are super comfortable, fit perfectly, and are great for everyday wear. Excellent quality and a great shopping experience. Highly recommend. 👟❤️
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Oders always quick an great sales an getting money bk on my jd ststus helps me a bit with my next shop
Company replied
One of my order was slightly damaged and delivered without receipt. It seems like someone did it with purpose so I can't return or exchange the item. But, the other items I was satisfied on the price... See more
Company replied
Really impressed super quick delivery on one item and quick delivery on the other two items. Unfortunately one pair of trainers were too tight/small and had to return. Returns process was so easy and... See more
Company replied
Company details
About JD Sports, Ireland
Written by the company
JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!
Contact us via Customer CareContact info
Ireland
- 0818 222 370
- jdsports.ie
3.8
Great
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JD Sports, Ireland
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
JD Customer Care Team
Reply from JD Sports, Ireland
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
JD Customer Care Team
Great value and great delivery service
August 8, 2026
Reply from JD Sports, Ireland
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
JD Customer Care Team
I paid for next day delivery and…
I paid for next day delivery and Unfortunately it didn't arrive until the second day which was too late. I emailed to say that and still no reply
July 22, 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
JD Customer Care Team
Reply from JD Sports, Ireland
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
JD Customer Care Team
Great delivery service always a Huge…
Great delivery service always a Huge range of what I’m looking for
August 7, 2026
Reply from JD Sports, Ireland
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
JD Customer Care Team
Good products and quick delivery always.
July 21, 2026
Reply from JD Sports, Ireland
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
JD Customer Care Team
Two items might be separate for collection and a notification as when they arrive would be nice
Good overall
August 2, 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
JD Sports Customer Care Team
Ordered socks sent me the wrong size I…
Ordered socks sent me the wrong size I sent them back well over week now and still no refund
August 6, 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Easy and fast delivery.
July 28, 2026
Reply from JD Sports, Ireland
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
JD Customer Care Team
Ordered a Leeds Jersey for my son with…
Ordered a Leeds Jersey for my son with the name James and number 7 on it. The system automatically put it in as 07 and printed it this way. @jdsports said they knew i wanted just 7 but it prints what's on the order. Not a business mistake. Over 100 euro in the bin. Really bad customer service.
August 7, 2026
Unprompted review
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
We collected our order from JD Swords
We collected our order from JD Swords , the staff spent more time chatting than working , Only one till was in use so we had to Q for prob ten mins, The girl on the till said somebody will be out with you’re order shortly, A mere 40 mins later a girl came out from the stock
Room asking was I sure I ordered it and got a confirmation , So I showed the proof 10 mins later they came out . The shoes didn’t fit my daughter to well so I asked the assistant had they by chance got them in a different size , He said yeah sure no problem I’ll get them for
You now ….25 mins later he walked passed us several times then went on his break still no shoes meanwhile, I’ve a 2 year old getting agitated and hungry so I asked another staff member said she would check I said “fine I’m going to go get my daughter some food I’ll come back “ I come back 40 mins later still no shoes . Had to wait a further 15 mins until finally somebody got the shoes . The staff at this JD must all be 1st jobs including the team
Leader. Several times in this shop and all very poor service.
August 6, 2026
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Reply from JD Sports, Ireland
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
JD Customer Care Team
Reply from JD Sports, Ireland
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
JD Customer Care Team
Reply from JD Sports, Ireland
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
JD Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.