Exceptional seller and amazing selection! I have purchased many luxury items from Jebwa -All were packaged with care, shipped quickly and arrived in amazing condition! Trusted seller-everything is 100... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Exceptional seller and amazing selection! I have purchased many luxury items from Jebwa -All were packaged with care, shipped quickly and arrived in amazing condition! Trusted seller-everything is 100... See more
Company replied
My “new” LV arrived quickly and exactly as described. The price was so good that I was very cautious. However, no caution required…no surprises, it’s beautiful!! This is my 4th LV from JEBWA and I lov... See more
Company replied
Horrible buyers experience.. .. I will not get into the full details.Because I don't know how I will be proceeding accordingly. You sent the card two months after the fact. Bag is not as described. P... See more
Company replied
Beautiful bag in great condition & amazing price! Jebwa always does a great job of taking photos and describing the bags so I knew exactly what I was getting. It’s even more stunning in person! I’ve p... See more
Pre-owned authentic luxury products, handbags, watches and jewelry.
SE 38th St 12400, 98006, Bellevue, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional seller and amazing selection! I have purchased many luxury items from Jebwa -All were packaged with care, shipped quickly and arrived in amazing condition! Trusted seller-everything is 100% authentic and callouts are always elevated to the buyer. Thank you Jebwa! Sarah

Reply from Jebwa
Everything is always PERFECT! All the items are pure perfection.

Reply from Jebwa
Buyer beware, sales driven on hyped up value. Their definition of comp is a listing versus historical sales. Hyped up value and hidden flaws. Items are often damaged and ripped. Dealing with Jebwa is a nightmare as they have zero class and/or customer service skills. You kiss your mommy with that mouth?
I don't blame the sales team as they are part of a toxic sales culture cultivated by their leadership. Greed pure greed to sell trash on hyped up values. They should be ashamed of themselves. Beware of the smoke and mirrors, if they sell you something listed as $299, it's probably worth $50 and they make you feel like you got one over on them if you pay under $150. Trust me, $65 you still overpaid. You like old vintage and smelly bags? Jebwa is the place for you. You like to light your money on fire? Jebwa is the place for you. You like to be mistreated as a consumer? Jebwa is the place for you.

Reply from Jebwa
Horrible buyers experience.. .. I will not get into the full details.Because I don't know how I will be proceeding accordingly. You sent the card two months after the fact. Bag is not as described. Per your communication, Please send the correct return label with the correct insurance on bag so all these months later it can be returned. Please finally honor what you communicated to me and put the insurance on the return label for protection.
I sent you an email which you never responded to.

Reply from Jebwa
They are truly nasty. I purchased a lot from them this past month and was sent broken items. Then when I pleaded for them to fix it they told me they weren’t. What type of respectful company treats there customers this way it’s truly disgusting. They are just greedy and only care about money. The only way they will be kind to you is if you spend hundreds of thousands, then you get a very different treatment. If your a person who only buys from them once or twice then good luck getting them to fix anything you have to be a jebwa favorite. It’s sad that posh allows them to do this to people and even more sadder that they do this! Terrible company! Can’t wait to share with my 2 mill followers. They got the right one this time 😘

Reply from Jebwa
If I could leave 0 stars, I would. I purchased a Chanel from Jebwa during one of the live auctions. Not only was the bag selected (Chanel Chic Country Bowling Bag) a far lesser value that what I paid - purchased for $1.9K, currently reselling for $1.04K - it was received with GIANT RED X THROUGH THE CHANEL LOGO. My fault for purchasing through them - do your research folks!
Update: I got the bag which was in good shape. It did take a while for me to hear anything from vendor but I did get the bag.
Order placed, charged and no response from merchant. I ordered a bag and asked for a condition report before processing. Charge went through but no response. I have requested to cancel order. I have had no response. Online, the site looked legit so I didn't check reviews. I see this is a repeat issue now.
Those show bags on live and the way the light hits the back and the angles that they show make the bags/wallets to appear in better condition than they are. Also no returns. So I am stuck with a bag and wallet that are in far worse condition than stated and can’t resell them for the price I paid. Be weary.
I had to request an authentication card since I never received the original
Great communication! Updated me on steps for my item getting authenticated, shipping time, etc.
I bought 2 unbranded chains, 2 LV lock and key. Both chains pealed and started to tarnish with in 2 times wearing. Never in water and wiped with microfiber and stored in jewelry box. I emailed both emails addresses for Jebwa with invoice and pictures. I received 1 response asking for invoice and that was it. Very disappointed.
I would never buy from them again. The LV bag I received is in a very bad shape and I have to bring it to an LV store to change the handles and Leather trim. It would have been OK if the condition of the bag was honestly described during the Poshmark show but it was not. Basically a rip off and I don't advise anyone to buy from Jebwa.
I have not received my order neither received any correspondence from you regarding my inquiry???
You guys are awesome! Loved my purchase and I always love your energy 💜💜💜
Quick shipping and items are as described, great quality
Their items are actually higher then most stores. I was new when I purchased from them and thought I got a good deal but it was actually a rip. But that was a rookie mistake on my part. However, what frustrates me even more is that I’ve been asking for the COA for 2 months already and they still haven’t given it to me. Now they are not even responding anymore.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.