Jebwa Reviews 

95
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Jebwa does not actually have all the merchandise it shows on its website. I purchased a Boucheron Facette platinum ring from Jebwa, and they waited 4 days to notify me it had already sold on "another... See more

Rated 5 out of 5 stars

My “new” LV arrived quickly and exactly as described. The price was so good that I was very cautious. However, no caution required…no surprises, it’s beautiful!! This is my 4th LV from JEBWA and I lov... See more

Company replied

Rated 1 out of 5 stars

Horrible buyers experience.. .. I will not get into the full details.Because I don't know how I will be proceeding accordingly. You sent the card two months after the fact. Bag is not as described. P... See more

Company replied

Rated 5 out of 5 stars

Beautiful bag in great condition & amazing price! Jebwa always does a great job of taking photos and describing the bags so I knew exactly what I was getting. It’s even more stunning in person! I’ve p... See more

Company details

  1. Handbags Shop
  2. also in
  3. Fashion Accessories Store

Written by the company

Pre-owned authentic luxury products, handbags, watches and jewelry.


Contact info

3.1

Average

TrustScore 3 out of 5

95 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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3.1

All reviews

(95)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Stole my bag strap.

They sold me a $1500 Louis Vuitton 2 way carry bag with no strap. Just handles. Very unfair and basically thieves. Then tried to sell me strap after the fact. ALSO said Poshmark lost my strap. Lies upon lies. They sent same bag to another client AFTER my purchase with strap, most likely took it off my bag. Horrible cheats and they will take everything off or out of your bag to try to sell back to you. Like pouches, chains, locks etc. Poshmark supports them in their dishonesty. Be careful! Im a Posh Ambassador. They should be banned.

February 17, 2023
Unprompted review
Rated 2 out of 5 stars

Unsubscribed

In spite of messaging them several times I never had anyone respond. Also, I had to request authenticity several times before I actually received it. Even Mercari had to remind them to get my merchandise in the mail. First and last time doing business with them.

February 14, 2023
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Rated 1 out of 5 stars

Posh show purchase

I purchased a bag through Poshmark, and the hosts claimed it was in great condition. However, upon receiving it, I noticed a large black dirt spot and cracked handles. Unfortunately, these defects were not visible under the bright lights of the Poshmark show, and they even ceased creating listings for auctioned bags. The hosts seem to prioritize selling at all costs and often fail to disclose accurate item conditions. In fact, they even laughed and exclaimed, 'Oh my gosh, can't believe someone returned it,' as Raquel expressed her disbelief. If they simply refrained from lying about the condition of their items, returns could be avoided. Additionally, it's misleading to label it as an auction when it doesn't truly adhere to the principles of an auction. Essentially, the hosts are merely removing items from their listings and reducing the price by $100-$200 before selling them.
bags are often overpriced for the condition.

January 26, 2023
Unprompted review
Rated 1 out of 5 stars

Change your hosts. Unprofessional.

I'm not entirely sure how your site works, but I have to say, your Poshmark show hosts are a complete disaster. Megan constantly plays music with obscene lyrics (including non-stop use of the f-word, references to genitalia, and even more explicit content), making it impossible to watch the show at work or at home with kids. Robert is constantly pushing sales and promises to do EVERYTHING you WANT if you just buy that bag. (Sexual contexts) He even licks the merchandise! It's gross and unprofessional. Ashley appears to be a …. stripper, according to her Instagram, its ok. But she thinks it's okay to twerk on the show. This is far from professional, especially considering the show doesn't have an 18+ rating.and half of the time she is acting like she is high.

And then there's Raquel...she found all those unprofessional people because she herself is unprofessional. She seems to consider herself very important, but allows some users to cancel orders while becoming hysterical and crying when others try to cancel orders (due to accidental bids) after half an hour. Her "cheerleading group" in the chat bullies people who don't agree with her. I wholeheartedly support a previous comment. Raquel and her group are doing crazy things and think it's okay. It's not professional to freak out and run to cry in the corner during a live show, or to snap at people. One user simply asked where a bag was from, and Raquel snorted and responded, "This is LV, of course it's Italian." Well, first of all, LV is a French brand, and it makes more sense to say it's French. Secondly, LV manufactures its bags in one of four countries (France, Spain, Italy, and the USA), which is important for collectors to know. But of course, Raquel has no clue. She even laughed in the face of the user who asked this question and set her own support group on that person. They've been laughing and bullying all week over a simple question. Raquel is the worst host. She mispronounces half of the brand names and only just learned that "Neverfull" is not "Never Fill". But that's not the worst part; she's also rude to users who ask her simple questions, like asking her to measure the sole of a shoe. "What do you mean, measure? Here's the size, can't you see?" She goes crazy and her fans start attacking the person. Some bags are in really bad condition, but she insists they're not that bad. She needs to stop misleading viewers and instead be honest about the quality of the merchandise.

My advice to the owner of the company is to find new hosts and not listen to Raquel's strategy. Her approach is a train wreck, and fewer and fewer people are tuning in to the show because of it. The hosts are constantly changing, and none of them (except Christina, who is tolerable) are professional. I recommend doing the show in 2-3 segments with a focus on quality over quantity. Your company needs a serious rebranding. The show started off great last winter, but now it's become a circus.

Best regards.

P.s. prices at the show are funny too, sometimes. People don’t know that it’s possible to find these old bags at VC for 1/2 of Jebwa price and better quality. With authentication too. And chains/straps/charms come on, it’s all over Amazon for $20. Lmao
But if someone wants over pay a lot, it’s their personal preference, here is no blaming Jebwa

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Banned from Live Poshmark show!

Hello - HORRIBLE live shows!! Tried to join a live show and it says I can no longer join from this host. WHY?? Am I banned because your customers were bullying someone that decided not to bid on a $1k handbag and I said something. I kindly would like a response. They told her that she wasted Raquel’s time and she can go buy a plastic target bag!! No one should be treated that way! It’s a lot of money for some and not everyone is familial with Raquel’s bidding rules. I would like to know why I am banned from your live shows on Poshmark…,,,SHAME ON YOU!!! Did you ban the folks that were calling her names and bullying her?? I took screenshots of it too!

February 3, 2023
Unprompted review
Rated 1 out of 5 stars

Waiting on my bag as we speak

Waiting on my bag as we speak, ordered a week ago, NO FOLLOW UP. Have sent numerous requests to customer service, have not heard anything, yet I've charged for the items. Not a happy camper at the present moment. Hopefully this will change!

January 12, 2023
Unprompted review
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Rated 5 out of 5 stars

My “new” LV

My “new” LV arrived quickly and exactly as described. The price was so good that I was very cautious. However, no caution required…no surprises, it’s beautiful!! This is my 4th LV from JEBWA and I love each and every bag. I shop with confidence knowing I’m receiving an authentic, quality bag. Thank you JEBWA for making dreams realities!! ❤️

May 17, 2022
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Reply from Jebwa

Hi Sandra. Great to hear that you have a wonderful experience with us. 💕

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Rated 5 out of 5 stars

Had the best experience with Jebwa

Had the best experience with Jebwa! Found the bag I was looking for at the best price possible. To top everything off the delivery was very quick and the condition of the bags was perfect, very accurate to the picture description. Definitely will order again. Thank you for your service!

February 1, 2022
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Reply from Jebwa

Thank you so much Zumi, hope to see you real soon! :)

Rated 5 out of 5 stars

Great communication

Great communication, fast shipping and a lovely product.

December 23, 2021
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Reply from Jebwa

Thank you so much Jean! Hope to see you again!

Rated 5 out of 5 stars

Gucci And Fendi Handbags

Bought two GREAT bags.,Arrived in better condition than I even expected. Great prices, quick delivery. Highly recommend this company.

December 16, 2021
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Reply from Jebwa

Thank you so much Sarah! We'll be thrilled for recommendations, more the merrier!

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