jeeigentaart.nl Reviews 

Reply from jeeigentaart.nl

14 hours ago

Hallo,

Hartelijk dank voor je leuke reactie! We zijn ontzettend blij dat je man zo blij was met zijn fototaart en dat alles bij je bestelling ook soepel is verlopen. Fijn dat ook de eenvoudige bewaring je heeft overtuigd. Voor meer nieuws en inspiratie is het de moeite waard om onze nieuwsbrief te bekijken: https://jeeigentaart.nl/pages/nieuwsbrief

Met vriendelijke groeten,
het team van jeeigentaart.nl

Reply from jeeigentaart.nl

Aug 20, 2026

Hello,

Thank you for taking the time to share your feedback with us. We’re very sorry to hear that the cake arrived damaged in shape and that this was upsetting for your daughter. We can fully understand how disappointing this must have been, especially for such a special occasion.

We’re glad to hear that you enjoyed the taste of the cake, but we’re truly sorry that the overall experience did not meet your expectations. We also understand how frustrating it must have been to have to collect the cake yourself instead of having it delivered directly to your home.

Thank you for your honest feedback. We really appreciate you sharing your experience with us and will be happy to pass it on internally so that we can continuously improve our processes.

Best regards, jeeigentaart.nl

Reply from jeeigentaart.nl

May 3, 2026

Hello,

thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed the cake and that it arrived in perfect condition.

It’s also great to know that the delivery was right on time and met your expectations. Your satisfaction means a lot to us, and we’re happy we could contribute to a positive experience.
If you'd like to stay up to date on our latest creations, promotions, and exclusive offers, feel free to sign up for our newsletter here:https://jeeigentaart.nl/pages/nieuwsbrief



We look forward to welcoming you again soon!

Kind regards
the team from jeeigentaart.nl

Reply from jeeigentaart.nl

Mar 24, 2026

Hello Suhib Al-Hami,

I'm sorry to hear about your disappointment. We value your feedback and it's important for us to understand what went wrong so we can improve.

If you're open to sharing more details, please reach out to our customer service at support@deinetorte.de. We're here to help and ensure that future experiences are better.

Kind regards,
the jeeigentaart.nl Team

Reply from jeeigentaart.nl

Oct 10, 2025

Hello,
Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations. We apologize for any confusion regarding the origin of the cake and regret that the taste did not satisfy you and your guests. Your comments regarding the quality and communication are very important to us, and we will review them carefully to improve our service.

Best regards,
the team from jeeigentaart.nl

Reply from jeeigentaart.nl

May 26, 2025

Hallo,
Bedankt voor je feedback. Wat jammer om te horen dat je niet tevreden bent.
De taart is op tijd verzonden, maar helaas hebben wij geen invloed op eventuele vervroegde levering door UPS. Onze taarten blijven 7 dagen goed buiten de koelkast, dus ook bij vroege levering zijn ze geschikt voor de gelegenheid.
Wat betreft het uiterlijk: dat hoort natuurlijk in orde te zijn. Stuur ons gerust een foto via ons mailadres: service@jeeigentaart.nl en dan kijken we graag met je mee.
Het Jeeigentaart-Team🎂

Reply from jeeigentaart.nl

Mar 18, 2025

Hello,

We are happy to hear that the cake was a great success!
We hope to see you again soon for another order!
Love from the Jeeigentaart Team🎂

Reply from jeeigentaart.nl

Jan 6, 2025

Thank you for your feedback. We're sorry to hear that you were not satisfied with your order. Some of our cakes come with fixed text as indicated in the product description. We understand this might cause confusion in certain situations and sincerely apologize for the inconvenience.

We recommend reaching out to our customer service team (service@jeeigentaart.nl). They are happy to assist you in finding a suitable solution.

Reply from jeeigentaart.nl

Oct 21, 2024

Thank you so much for your review and for the helpful feedback! We really appreciate your suggestion. If you have any further questions, feel free to reach out to us directly.
Love from the Jeeigentaart-Team 🎂

Reply from jeeigentaart.nl

Mar 20, 2024

Dear Gianina,

I am so sorry for the unconvenience and that the cake was too late. Unfortunately we no longer have a customer support line, however it does look that we contacted you regarding the refund. Did you get this email back? If not, please contact our customer support email service@jeeigentaart.nl for your refund. Once again, my sincere apologies.

With kind regards,
Team jeeigenTaart