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3.8

Great

TrustScore 4 out of 5

8 reviews

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Rated 2 out of 5 stars

Disappointment at Jeepey customer service

I Bought a Bestop Jeep soft top for £2k. Some of the parts were faulty, The best that Harriet and Paul could suggest (after me demonstrating the faults via video and photo) was to offer a discount on my purchase of replacements. There was then another failure. There advice then was to contact the manufacturer as they had not fitted the top. Harriet and Paul were always polite. But ultimately very very poor customer service.

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Parts for my Rubicon arrived promptly to the Scottish Highlands. The price was comparable, taking in import duty and VAT, with my usual supplier in the US.
Thanks to Paul Watts in the parts department who was very helpfull.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Top Notch service From Jeepey.

I pre-arranged an appointment for my JL to get a couple of spots(morimoto) fitted on my standard plastic bumper and to get a magnaflow rear can fitted. I stay up in the Highlands and was 1 hour away on holiday, so all the prearranged efforts paid off. Andy & Mick were both knowledgeable,helpful and nothing was a problem. They set up the spots on a dummy plastic bumper just to give me an idea how it would look and they didn't disappoint. They both went the extra mile which was very much appreciated as was the coffee.Definitely recommend.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Another great trip to storm jeeps andy…

Another great trip to storm jeeps andy and paul was brilliant as always taking time out to fit new led fog lights and shackles.

I look forward to more work getting done soon great customer service great parts and great knowledge giving the best advice I would recommend them to anyone who wants or owns a jeep.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Paul was so helpful.

Paul was so helpful.

I needed a new heater matrix for my old 2000, grand Cherokee Jeep.
I had looking on a Jeep parts site in the US and another one in Germany and I found that there were lots of different sizes and options for this part.
Unfortunately, none of these sites had contact forms so I couldn’t ask anyone which one I needed
I came across Jeepey on the Internet and give them a ring to see if they could help.
I spoke with Paul, who was really helpful and very knowledgeable on everything about jeeps.
He went above and beyond to help me, he even sent me a picture of the part that I would need to source to make the repair and gave me a contact for a company that could make the repair for me.
I am blown away that Paul did all this for me, and I didn’t even spend money with this company.
I will definitely be using them for any new suspension parts that I need for my car.
What amazing oldschool customer service.

October 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Constantly a happy customer with…

Constantly a happy customer with Jeepey!
Its a few years now I've been buying spare [arts from Jeepey, Paul and Andy are always fantastic in helping with problems, advice, parts sourcing and getting everything sent out quickly. They have a great selection of parts in stock and always give great service. I was on the phone to them repeatedly yesterday afternoon, and this morning all the parts are here... amazing, thank you guys.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant!
Our garage was struggling to find parts needed to fix our Jeep so we contacted Jeepey, they were extremely helpful and efficient. Not only did they have the parts they were cheap, in stock and arrived the next morning. We could not fault them and will be our first place to shop for anything Jeep related in the future.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Top quality Jeep spares service

Top quality, professional sevice, excellent communication
Anyone hunting for old Jeep parts knows it's a hassle, and likely to be a runaraound that leaves you feeling unatisfied, even if you do get the correct part. Jeepey.com have been a delight to deal with right from the outset.
From taking the time to make sure we had identified the correct parts, to full disclosure of possible supply difficulties and excellent communication Jeepey.com seem to genuinely appreciate your business, which is such a refreshing change from the "meh" attitude I've had to put up with recently.
So if you do need parts for your ancient Cherokee give them a call

TJ, Hants

February 9, 2022
Unprompted review

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