It was the worst haircut I have ever had. I don’t know how anyone would think it would be acceptable. They can’t follow simple instructions. Don’t go here you will be extremely disappointed.
Company replied
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See what reviewers are saying
Updated: Jekyll and Hide just provided me the proper tracking information, showing the product is actually in the system. Quick to complete my transact... See more
Company replied
The products from J&H are top quality. From ordering to delivery it was smooth and did not disappoint. The leather jacket purchased is wonderful. Also purchased a pair of Chelsea boots and only heads... See more
I am a big fan of Jekyll & Hide, having bought shoes, jackets and multiple pieces of luggage over the past few years. Quality and price are excellent. Recently a laptop bag I purchased 2 years ago had... See more
Contact info
Harland House, York Road, Unit 12, KT13 9BL, Weybridge, United Kingdom
- info@jekyllandhide.co.uk
- jekyllandhide.co.uk
4.2
Great
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Great case, would recommend!
Arrived, carefully packed, on time with no issues. The case looks great and I really appreciate the well thought out packing system inside. Easy to wheel.
September 1, 2025
A daily companion I wouldn’t like to miss
Love my J&H bag! Outstanding quality. Got my first a few years back, has been in use almost daily and still in perfect condition. The second now is just as robust and elegant - a daily companion I wouldn’t wanna miss.
December 10, 2024
Reply from Jekyll and Hide
HI Gubbu
Thank you so much for taking the time in giving us your review. We truly appreciate the feedback and thank you for supporting Jekyll & Hide.
We value you as our customer and it warms our hearts to know that you are enjoying your Jekyll & Hide purchases.
Please do not hesitate to reach out to us should you have any queries in the future
Jekyll & Hide Team
Ladies Ibiza purse
Easy ordering and delivery. A good amount of slots for all the cards we carry these days. The purse is a good size and love the colours.
August 14, 2025
Reply from Jekyll and Hide
HI Janex
Thank you so much for taking the time in giving us your review. We truly appreciate the feedback. Thank you for supporting Jekyll & Hide and we are very happy to hear that you are happy with your purse.
Please do not hesitate to reach out to us should you have any queries in the future
Jekyll & Hide Team
Great products
Great products. Delivery has always been swift. Leather is really high quality and ages wonderfully.
August 13, 2025
Great product received on time
August 4, 2025
Reply from Jekyll and Hide
Hi Michael
Thank you for taking the time in giving us your review. We appreciate you as our customer and thank you for supporting Jekyll & Hide.
Please do not hesitate to contact us with any queries in the future.
Jekyll & Hide Team
Reply from Jekyll and Hide
Hi Linda
Thank you for your review. We truly appreciate you as our customer and want to thank you for supporting Jekyll & Hide.
Please do not hesitate to contact us should you have any queries in the future.
Jekyll & Hide Team
Good services
Good services - nice product - I hope it lasts. The only thing that let me down big time was the delivery by UPS their driver delivered an empty bag through and my door bell recorded it too.
The good part was Jekyll and Hide team responded very quickly to my email and sent another product. Which was received as per the timeline provided by them.
So thank you very much,
August 6, 2025
Reply from Jekyll and Hide
Hi Zain
Thank you so much for taking the time to give us your review. We truly appreciate you as our customer and supporting Jekyll & Hide.
We try to do our best at all times only to be let down by the couriers at times.
Please know that we have taken this up with the courier management team.
Please do not hesitate to contact us should you have queries in the future.
Jekyll & Hide team
Best quality and innovative products
Best quality and innovative products. I am an absolute Jekyll and Hyde addict... i have never found more robust and quality leather products than what Jekyll and Hide make. I have travelled the world with them and they are absolutely perfect especially their backpacks and compact wallets
August 1, 2025
Reply from Jekyll and Hide
Hi Jason
Thank you for taking the time in giving us this lovely review. We appreciate you as our customer and want to thank you for supporting Jekyll & Hide.
The owner of Jekyll & Hide, Bernard Bultemeier is very involved with the design of every single product. He has always been passionate about the attention to detail of every single article.
We value your feedback as it inspires us as a team to continue doing our best on all levels.
Jekyll & Hide Team
An excellent quality product
An excellent quality product, beautifully made and finished. Highly recommended
July 31, 2025
Reply from Jekyll and Hide
HI Richard
Thank you so much for taking the time to give us your review. We truly appreciate you as our customer and we thank you for supporting Jekyll & Hide.
The owner of Jekyll & Hide is very involved with the designing of each product, no matter how big or small. Attention to detail of every product has always been a passion for him.
It humbles us when customers appreciate their purchase.
Please never hesitate to contact us should you have any queries in the future
Jekyll & Hide Team
Reply from Jekyll and Hide
HI John
Thank you for taking the time to give us your review.
We value you as our customer and thank you for supporting Jekyll & Hide.
Please do not hesitate to contact us should you ever have any queries in the future.
Jekyll & Hide Team
I think the wallet looks great and is…
I think the wallet looks great and is of great quality. I’m also impressed with how quick they delivered my order.
July 21, 2025
Fantastic wallet …
Fantastic wallet with lots of credit card places and a coin purse as well
My son is so pleased with it plus it has a stud fastener to keep it all safe and the leather is just so soft
July 22, 2025
Lovely suitcases
Lovely suitcases. One arrived dented but was promptly replaced. Slightly clunky return process, hence not 5 stars but still a satisfied customer overall.
July 21, 2025
Love the briefcase and it’s exactly as…
Love the briefcase and it’s exactly as per product description and expectation.
Very high quality materials used and craftsmanship.
Clearly shows the premium look and feel too.
July 18, 2025
Super friendly service!!
Customer service is outstanding!!
I bought a wallet from them months ago. Recently reached out to them because the back of it had come away from the stitching, causing the leather to rip. At first I was devastated thinking I would have to find another wallet.
But like I said, I reached out to the team at Jekyll and hide, they sent me out a replacement within a few days. Throughout my interaction with the team (via email), they were quick to respond and super friendly.
What more could you ask for?
Such a great experience.
Thank you!
July 16, 2025
Unprompted review
A great little bag just the right size…
A great little bag just the right size for my phone, keys, pen etc. lovely quality too. Very happy with it.
July 1, 2025
Reply from Jekyll and Hide
HI Tina
Thank you so much for taking the time to give us your review of 'the great little bag' you purchased ;-) Our focus have always been to ensure we deliver high quality products with attention to every single detail.
We are so glad to hear that you are happy with your purchase.
Thank you for supporting our Brand and please know we value all our customers. Never hesitate to reach out to us should you have any queries or issues in the future.
From the Jekyll & Hide Team
Good quality and fast delivery
July 8, 2025
Reply from Jekyll and Hide
HI Stephen
Thank you so much for taking the time in sending us your review. Sometimes saying less is saying more ;-)
We are very glad to hear that you are happy with your purchase.
Thank you for supporting our Brand and we value you as our customer. Please do not hesitate to reach out should you have any queries or issues in the future
Jekyll & Hide Team
The BEST Customer Service
It has been a very long time since I have had such outstanding customer service. I needed to return an item and they made the whole process remarkably easy, smooth and seamless. What's more the new item was dispatched immediately by express postage. From the moment I initiated the return, everything was handled smoothly and professionally.
July 3, 2025
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