Jensenbutik Reviews 280

I ordered a lamp from Jensenbutik.dk, and unfortunately, it turned out to be one of the worst online shopping experiences I’ve had.

When we had the lamp professionally installed by a certified electrician, it caused a short circuit in our apartment. The electrician discovered the lamp was wired with aluminum, which is not compliant with standard safety regulations and was not disclosed anywhere in the product description.

I contacted the company immediately, expecting a full refund. Instead, they:

Offered only a partial refund or store credit

Told me to return the item at my own cost to China even though the lamp was shipped from Sweden

Sent me a Google Drive link to download the return form, which felt completely unprofessional and insecure

Their website proudly advertises a “30-day money-back guarantee” but in practice, it seems meaningless. They refuse to take responsibility for selling a dangerous and faulty product, and their refund process feels deliberately difficult and misleading.

I’ve since reported the case to the Danish Consumer Ombudsman and e-mærket, and I’ve initiated a chargeback through my bank.

I’m sharing this review to warn others if something goes wrong with your order from Jensenbutik.dk, you may be completely on your own.

SCAM - AVOID this website

I never received my order. They claim to deliver to a nearby pick-up point via DAO shipping and provide a tracking number, but the package never arrives. When you contact them, they refuse a refund and offer a form to request a re-shipment — just a way to delay and keep you hopeful. In the end, no delivery and no refund. Total scam.

Order nr #7182
Never, ever buy from this site. I bought a pair of shoes, and it took them twenty days to send it to me.
The shoes were sent from China and were of the lowest quality.
They sent the shoes without laces,(snørebånd ) making them unusable. I emailed them, and they replied that they couldn't help me.

Hi jensenbutik.dk. order number6919 I bought a DORONE this website and I thought was a Danish company it happened to be a Swedish company but they get this drones from China and when I try to return it I have to return to China it's going to cost me ...

SCAMMERS they just buy Chinese crap and they are selling it as a national product

Svindel. Their product is not at all what it shows in the website. Dont buy anytihng from them.

Never buy anything from there. I bought some 42 str shoes an I would need 44. I got mail that they just follow orders and can't help me....s++t store..