Late on a Friday, we needed additional coverage on a loaner vehicle. Haylet got the lot done inside of 30 minutes. Fantastic service, just when we needed it. Would highly recommend Jensten Insurance.... See more
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Absolutely shocking company. Im going down the legal route to help me sort my no fault claim after 6 weeks of nothing from this company. They passed the claim to Reserve as they are a thi... See more
Company replied
Very professional company Jensten insured an extension building project, providing the exact level of cover i needed. Their representative David was very helpful and professional. There happen... See more
Lees Premier Cleaning have used Darwin Clayton as our insurance broker for several years. The reason is that their charges are always reasonable and the service is excellent. Over the years we have... See more
4.2
Great
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Don’t trust them they are unfair and…
Don’t trust them they are unfair and ignorant don’t waste your money and time
September 25, 2023
Unprompted review
Dreadful
Dreadful! Avoid! Unpleasant customer service. All I wanted was my windscreen replaced. Awful company.
May 18, 2023
Unprompted review
Reply from Jensteninsurance
Hi,
Thanks for taking the time to leave a review, we appreciate all feedback to ensure we continue to improve our service.
I am very sorry to hear about your experience and this is not the level of service we expect at Jensten. I have added a link to our complaints form below where you can leave a formal complaint and following your submission, one of our team will be in touch with you.
https://jensteninsurance.co.uk/complaints-policy/
Thanks, Kayleigh.
Incompetent time wasters
Wasted months trying to get a quote. Not joking...I tried to get a quote three times with different people and branches. They don't call back, disappear, don't provide quotes, continue providing inaccurate quotes. Ridiculous, unprofessional... just don't bother.
September 16, 2022
Unprompted review
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