Jeremy's Home Store Reviews 

51
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great swift service from ordering to delivery very pleased and will definitely order from again. The only minor disappointment I had was the items ordered didn’t come in the brand dust bags but agai... See more

Rated 1 out of 5 stars

Extremely rude staff. We were confronted by Jeremy himself. Very very rude, his tone of voice when asking our child not to touch toys was way out of line. He came across as almost aggressive, we were... See more

Rated 5 out of 5 stars

One of the lowest prices for a specific item I wanted and with free postage. Item arrived quickly (48 hours tracked service with Royal Mail) and I was provided with regular updates by Jeremy’s Home... See more

Rated 1 out of 5 stars

A really poor service and a 'couldn't care less' attitude to customer satisfaction. Apparently if you pay extra for tracked 24 delivery it isn't guaranteed and if it doesn't arrive on time and if yo... See more

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4.0

Great

TrustScore 4 out of 5

51 reviews

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4.0

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(51)

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Rated 5 out of 5 stars

My second time ordering

My second time ordering from Jeremy's Homestore, and again super service. They had a Jellycat toy that my daughter wanted and had saved for, but in many places it was out of stock. It was easy to order, and compared to some other stores the P&P isn't extortionate. My order was dispatched the same day and safely arrived two days later. One happy customer, and recommended 🙂

March 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Had a question, gave them a call and they answered straight away. The very helpful lady I spoke too knew everything immediately. Great prices - even better in the Black Friday Sale! Order would have been delivered in 48hrs (as paid for) apart from the postal strike which delayed it, but can't blame Jeremy's for that!
Will definitely use again!

November 22, 2022
Unprompted review
Rated 1 out of 5 stars

Craft caninet

I ordered a craft caninet on the 5/10/2022, paid for it. I got am email saying it's been dispatched and I can track it. No I can't track it as it won't allow me to do so, my emails go unanswered and it doesn't say where to ask for a refund. Not good customer service at all, also no telephone number

October 5, 2022
Unprompted review
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Rated 5 out of 5 stars

Perfect delivery!

Ordered yesterday, paid for next day delivery. Had confirmation that my order was dispatched yesterday afternoon and its just arrived at 9.30am. Very swift service, thank you!

October 12, 2022
Unprompted review
Rated 2 out of 5 stars

I have placed an order for a dressing…

I have placed an order for a dressing table and was sent an email to track my order. I can’t track order, email address to contact bounces back. I have no idea where my order and how to request for a refund because there is no contact. It’s just weird

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING

The two Jellycat teddy’s are lovely, delivery is really fast and it came with a pack of loveheart sweets!

August 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Super fast delivery, great prices 10/10!!

Ordered a rare JellyCat which thankfully Jeremy's had In stock! Ordered at 10am on Friday and it had come from Tunbridge Wells to Birmingham by 10am the next day. Well packaged with my delivery not hand written on the package. Amazing service, brilliant prices and incredibly fast delivery. Couldn't recommend more! Thanks guys!

March 26, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Store amazing service

The store were amazing at processing my order within days, I had a personal email sent and also the way it was delivered and being kept up to date with the tracking was wonderful . A really well hidden gem of a shop and will definitely use again. Thank you all!!

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely experience all round!

I ordered a jellycat fox and I love it! Lovely experience all round. My item arrived really quickly with a note and sweets in the box which added a nice personal touch. I would definitely recommend.

March 5, 2022
Unprompted review
Rated 5 out of 5 stars

Just received my first Jellycat order…

Just received my first Jellycat order from Jeremy's Home Store and very pleased. The item arrived at the stated time on the stated date, well wrapped and in perfect condition. Plus some Love Hearts and a leaflet signed by Shelley to welcome me and give some further information. I will order again from JHS and very happy to recommend them.

February 17, 2022
Unprompted review
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Rated 5 out of 5 stars

Nice and easy to order online

Nice and easy to order online. Tracked delivery, delivery was also very fast, order was packed well also with surprise sweets! Very pleased! :)

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Ordered Sunday posted out Monday with 48 hr tracking. Item adorable, great price, nice paperwork and free sweeties! Perfect. Long may your business thrive, merry Christmas to you all.

December 8, 2021
Unprompted review

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