JERSEY LOCO Reviews 493

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the quality of the products, often highlighting the authentic feel, durable stitching, and accurate colors and logos. Many find the jerseys to be of high quality, comparable to official merchandise, and appreciate the variety of options available, including retro and mystery jerseys. However, some people were dissatisfied with various aspects of their experience. Issues with order fulfillment, such as missing items or incorrect sizes, were reported. Delivery times were a common concern, with some customers experiencing significant delays and unreliable tracking information. A number of reviewers also expressed frustration with customer service, citing slow responses, unhelpful interactions, and difficulties in obtaining refunds for unreceived or damaged items. Additionally, some customers noted inconsistencies in sizing, recommending ordering larger sizes than usual.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. Many customers praise the excellent... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of the jerseys,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised fast shipping, with some... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers express significant frustration,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very pleased with the jerseys and shorts we ordered for our two boys. Fantastic value for the price. The reason for 3 stars is the larger kit was accidentally delivered with size small socks. We att... See more

Company replied

Rated 3 out of 5 stars

The tracking isn’t the best, i ordered 2 shirts and only 1 came in and the other is missing. I’ve tried contacting them through they’re “customer service” but it’s no use if no one responds back but a... See more

Company replied

Rated 3 out of 5 stars

Replicas/knock offs/fakes, but you know when you’re buying because it’s too cheap to be real. The quality isn’t great for the price. I’d expect s fake shirt costing $60 to still be of a decent quali... See more

Company replied

Rated 4 out of 5 stars

I like the prices it’s a solid bang for your buck. I have purchased 8 jerseys here, and only one of them had a quality issue (the collar was skewed to the right and then looked bigger than the left si... See more

Company replied


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Soccer Store
  5. Sporting Goods Store
  6. Women's Clothing Store

Written by the company

Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. We carry all of soccer's best brands and beat the competition in offering our fans the best prices! Use promo code PILOT10 to get 10% OFF your first order with us!


Contact info

3.6

Average

TrustScore 3.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Order never shipped and after multiple…

Order never shipped and after multiple promises by Jersey Loco to refund - we are now four months after date of order with no refund.

r Order Number is #166820

December 22, 2025
Unprompted review
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Reply from JERSEY LOCO

I hear you that’s far too long to be waiting, especially without a refund. We clearly missed the mark here. If you send your order number, I’ll personally step in and get this resolved.

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Rated 1 out of 5 stars

3 months and 45 emails later, still missing a jersey....

Ordered 2 jerseys on Dec 21. Finally shipped on Jan 4 and arrived on Jan 8. They were too small. started an exchange (on the exchange page, they say they run small and to order 1-2 sizes up. might have been nice to say that on the ordering page. I paid the shipping back and submitted the tracking number on the exchange page. I got confirmation of delivery to them on Jan 14. On Feb 2, I received an exchange credit and placed the replacement order. they shipped the order on Feb 16 and it arrived on Feb 19. unfortunately, it only contained one of the 2 shirts ordered. I sent an email regarding this and on Feb 26, got an email that they would send the missing jersey. multiple emails back and forth and no jersey. For the past 2 weeks, they have stopped responding to my emails. On 3/20, I attempted to call, text and chat. on the chat for 45 min and no response. I literally counted how many emails/interactions with them and I am up to 43.

In response to your comment,
My order number is #175471

This is exactly what I am talking about.... In the response to this review, they asked for my order information and said they would get on it immediately. I provided information and 2 weeks later.... nothing. If they would ever send my second jersey, I will update my review.

March 18, 2026
Unprompted review
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Reply from JERSEY LOCO

I understand your frustration that’s way too many touchpoints for one order. The missing jersey and lack of response isn’t acceptable. If you can share your order details, I’ll personally step in and get this resolved.

Rated 5 out of 5 stars

Amazing quality and detail

My brother ordered a jersey and had everything perfect, the stitching and detail was amazing. The process of shipping and tracking was easy and fast overall amazing quality and everything was great will be buying form them again soon

March 16, 2026
Unprompted review
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Reply from JERSEY LOCO

Hey Mark, that's awesome to hear! We're glad your brother's jersey came through with the quality and detail we strive for. And it's great to know the shipping and tracking experience was smooth too. Looking forward to your next order!

Rated 5 out of 5 stars

The guys at Jersey loco are super…

The guys at Jersey loco are super friendly and very quick to respond. They have deals going on all the time. I don’t buy jerseys anywhere else.

March 18, 2026
Unprompted review
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Reply from JERSEY LOCO

Preston, this made our day! We really try to be responsive and keep the deals coming. Appreciate the loyalty — it means the world to us that you trust us as your go-to for jerseys!

Rated 1 out of 5 stars

Please be warned

Please be warned, don’t patronize this company, they are scammers. I am yet to receive my order, order #176346.I placed an order February 12, am yet to received it. They never respond to email or pickup calls.

February 11, 2026
Unprompted review
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Reply from JERSEY LOCO

I understand why you’re upset, especially with no updates. That’s on us. I’ll look into order #176346 right away and make sure you get a clear answer.

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Rated 5 out of 5 stars

Great experience

Great experience, ordered a mystery jersey and received a high quality LAFC jersey. The process of tracking and placing the order was super simple and was able to track my order with ease. Definitely ordering from here again, highly recommend!

March 16, 2026
Unprompted review
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Reply from JERSEY LOCO

That's awesome, Maximiliano! Glad the mystery jersey worked out with a solid LAFC pick. We try to make the ordering and tracking process as easy as possible, so it's great to hear that came through. Thanks for the recommendation!

Rated 1 out of 5 stars

Clearly fake tops

Clearly fake tops. US website but jerseys shipped from China.
Ordered 2 shirts and only 1 arrived

March 16, 2026
Unprompted review
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Reply from JERSEY LOCO

I understand why that’s frustrating, especially only receiving part of your order. Sometimes items ship separately depending on availability. If you send your order number, I’ll check on the second jersey and make sure it gets to you.

Rated 5 out of 5 stars

Sent me a nice Jersey

Sent me a nice Jersey. Although I thought I ordered 3, but only received 1. Idk i still love the Jersey!

March 15, 2026
Unprompted review
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Reply from JERSEY LOCO

Hey David, glad you love the jersey! That said, we definitely want to make sure you got everything you ordered. If there's anything off with your order, feel free to reach out to us directly and we'll get it sorted for you!

Rated 5 out of 5 stars

Amazing pricing and good jerseys

Amazing pricing and good jerseys

March 14, 2026
Unprompted review
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Reply from JERSEY LOCO

Thanks, Josmar! We work hard to keep the prices right without compromising on quality. Glad you noticed — appreciate the support!

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Rated 5 out of 5 stars

Great quality jerseys

Great quality jerseys. Always been looking for a black Mexico jersey. They also have good pricing.

March 14, 2026
Unprompted review
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Reply from JERSEY LOCO

Roberto, so glad you finally found that black Mexico jersey with us! We know how satisfying it is to track down the one you've been looking for. Thanks for the support!

Rated 5 out of 5 stars

Jerseys

Amazing jerseys, they are good quality and nice to style. I have been looking for this real madrid jersey for a while now and finally found them with jerseyloco. 100%recommended to buyy!

March 14, 2026
Unprompted review
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Reply from JERSEY LOCO

Amberly, we're so happy you found your Real Madrid jersey with us! That's exactly what we're here for — helping fans get the jerseys they've been searching for. Thanks for the recommendation!

Rated 5 out of 5 stars

Best customer service

Best customer service, professional and amazing shirts. Go to always for sure!

March 9, 2026
Unprompted review
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Reply from JERSEY LOCO

Jacqueline, thank you so much! Our team takes a lot of pride in the customer experience, so hearing this really means a lot. So glad to be your go-to — we'll keep it up!

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Rated 1 out of 5 stars

After 2 mths over 250 emails .finally…

After 2 mths over 250 emails .finally received my refund for double charge..still wouldnt rate the company above 0

January 8, 2026
Unprompted review
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Reply from JERSEY LOCO

You’re right that shouldn’t have taken that long. We appreciate you sticking through it, and we’re working to make sure this doesn’t happen again.

Rated 5 out of 5 stars

Jersey Loco is an amazing place to shop…

Jersey Loco is an amazing place to shop if you’re looking for quality jerseys! They have a great selection with many different teams and styles to choose from. The jerseys look great, feel high quality, and the prices are very reasonable.

What really stood out to me was the customer service. The staff are very very very friendly, helpful, and always make shopping experience easy and enjoyable. It’s clear they care about their customers and about the products they sell.

If you’re a sports fan or looking for a good jersey, I definitely recommend checking out Jersey Loco. I got one for my son and I’ll definitely be coming back!

March 12, 2026
Unprompted review
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Reply from JERSEY LOCO

Bridget, wow — thank you for such a detailed and thoughtful review! It means the world to hear that the selection, quality, pricing, and customer service all hit the mark. We hope your son loves his jersey, and we can't wait to see you back for the next one!

Rated 1 out of 5 stars

I order a jersey in November for a…

I order a jersey in November for a Christmas present. The order per the postmark did not ship until Jan 1. I then have attempted to return the jersey based on their return policy which is a the customers costs. They are now stating that I did not sent it properly even though I have a tracking number showing they received it. They will not return my money. I am out the cost of the jersey plus the cost of the shipping back. Do not use this company. Terrible customer service.

March 12, 2026
Unprompted review
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Reply from JERSEY LOCO

We’re sorry to hear about your experience. If you have a tracking number showing the return was delivered, please send it along with your order number to service@jerseyloco.com
so our team can review this and help resolve it. We’d be happy to take another look.

Rated 5 out of 5 stars

Every time I order from Jersey loco I…

Every time I order from Jersey loco I always get exactly what I ordered. The jerseys are authentic and at very very good price and the delivery is very fast. I completely recomment jersey loco to all my friends and I will order from them again and again

March 7, 2026
Unprompted review
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Reply from JERSEY LOCO

That means so much to us! We're glad you always get exactly what you ordered and that the quality and pricing hit the mark. Thanks for recommending us to your friends — we really appreciate the loyalty!

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Rated 1 out of 5 stars

Last October I ordered a jersey for my…

Last October I ordered a jersey for my grandson. There was a glitch on the website. Every time I tried to click on the discount offer it brought me back to reordering it again. On the third try I clicked on the offer first and it went through. However, the previous two tries were also ordered. I left a message and someone got back to me and canceled the two previous orders. However, I was still charged for all three. I have tried to contact them numerous times and they never respond. I will never order from them again!

October 21, 2025
Unprompted review
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Reply from JERSEY LOCO

Hi Bob, we’re sorry to hear about your experience. This sounds like a checkout duplication issue, and we’d be happy to review it. Please contact service@jerseyloco.com
with your order number so our team can look into the charges and assist you.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. I would order again.

March 5, 2026
Unprompted review
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Reply from JERSEY LOCO

Thanks, Martin! Glad the delivery was quick for you. We'd love to have you back — see you next time!

Rated 1 out of 5 stars

Still waiting for a refund for a jersey…

Still waiting for a refund for a jersey that was supposed to be delivered for a Christmas gift and never made it. They keep telling me they’ll return the refund but nothing. Stay away from them

December 26, 2025
Unprompted review
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Reply from JERSEY LOCO

Hi Peters, we’re sorry to hear about your experience. Please contact service@jerseyloco.com
with your order number so our team can review the situation and assist with your refund. We’d be happy to help resolve this.

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