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Classic and unique designer pearl jewellery. Visit the home of Jersey Pearl to find exclusive pieces found no-where else, treat yourself to something special
Grande Route des Mielles, JE3 2FN, St. Ouen, Jersey
2.9
2 reviews
No recent history of asking for reviews
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My husband purchased a necklace for my 60th birthday and as soon as I opened my gift, the necklace was broken.
We were informed to return the necklace (at our own expense) and the necklace would be repaired. I had never worn it so I feel that a repair is unacceptable, we should have been offered a replacement at the companies expense.
The customer service has been despicable and I would not recommend them to anyone!!
I have been a.loyal customer for over 15 years buying many items both on line and in store I love the cafe too however on my visit in October I purchased a charm bracelet within 2 weeks the clasp failed, I followed the warranty procedure and posted the clasp back along with the ref code they issued its now December I have not heard a thing! I will never buy anything from you again you’ve lost a loyal customer due to poor customer service- think carefully about buying items from a business who don’t look after you
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