Great price point compared to other sandals on the market. Quality craftsmanship. The leather is soft and supple. There was no breaking in period. True to size. I bought the Daniel fisherman sandals i... See more
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Review summary
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I had fit issue, but I wasn't sure if the sandal fit should be very loose. I talked to customer service and he assured me they should not be loose. He helped me shop for an alternate style since the G... See more
Give them 3-4 days of break-in period and you will LOVE them as much as I do! I ordered EU size 38, typically I wear 7 1/2 in sandals. They fit perfectly. The Honey color is a beautiful, neutral brown... See more
The sandals fit perfectly and look and feel great on my feet! I haven’t gone for a long walk in them yet, but the 20 or so minutes I spent walking in them indoors were quite lovely; they really felt j... See more
Company details
- #28 of 62 best companies in Shoe Store
- #53 of 116 best companies in Fashion Accessories Store
- #8 of 27 best companies in Handbags Shop
- #3 of 9 best companies in Leather Goods Store
Written by the company
Jerusalem Sandals started on the boardwalks of Venice Beach, but today walk the runways of New York City, the metropolitan areas of Japan, the style meccas of Korea to even catching the eyes of fashion capital, Milan. While these beautiful, handcrafted sandals are sought throughout the world, their story begins in a message of peace, where the brand bridged the gap between two conflicted countries; Israel and Palestine. Two Jewish-Arab families on either side with varying backgrounds and views, partnered to revive a style from the past and innovate them for today’s fashion forward culture. Jerusalem Sandals is not only a brand that has ignited the fashion world, but a testament to what people can accomplish when they harmoniously come together.
Contact info
Kester Ave 5924, 91411, Van Nuys, United States
- Support@jerusalemsandals.com
- jerusalemsandals.com
4.4
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 24 hours
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Timely delivery and the sandals are…
Timely delivery and the sandals are really nice,well made.
February 23, 2026
Most comfortable shoes I have ever…
Most comfortable shoes I have ever worn, including my Birkenstocks.
February 23, 2026
The most comfortable shoe I look…
The most comfortable shoe I look forward to slipping my feet in them every single time
....bought 2 colors of same sandal
February 23, 2026
The quality is excellent
The quality is excellent. They are the most comfortable shoes I have own for a long time.
February 23, 2026
Great fit and look I would buy again
February 13, 2026
They have a good quality shoes and…
They have a good quality shoes and there shoes are comfort
March 7, 2026
Unprompted review
I feel the shoe is well made but they…
I feel the shoe is well made but they run short in length. I feel that is very important to let your customer base know, I would have order the next size up. I'll keep them but will be looking for them a new home.
March 7, 2026
Well made shoes and very comfortable.
February 21, 2026
Excellent customer service
Excellent customer service. Sawyer Tan and Black shoes are divine. Thank you for your incredible support and dedication to outstanding products.
February 20, 2026
Great craftmanship
I got my clogs ahead of the time they stated. Tried them on as soon as I opened the box and they were VERY comfortable. Sounds silly, but I loved the smell of the leather. I love Isreal and was glad to purchase these from them. Great price considering they are handmade. I would buy these again. Nice to have another choice over China's stuff.
February 21, 2026
Good product However why 4 and not 5 …
Good product However why 4 and not 5 it's size The size 7 fits its with strap at its smallest setting when stretched the clog is loose fitting or punching a new hole
February 20, 2026
You will not regret this purchase!!
I have purchased several products from Jerusalem sandals and they are very good quality. They are very comfortable. I can walk in each pair I purchased all day long from the minute I put my foot in them. No breaking in needed.
February 20, 2026
Reply from Jerusalem Sandals
Hello Mr Olive,
Thank you for sharing your feedback. For the Bashan style specifically, the leather is intentionally split thinner. Because of the way this design is cut and wraps around the foot, we make the leather softer and more flexible so it feels smooth against the toes and helps prevent rubbing or blisters during wear.
Even though the leather may feel lighter compared to some of our other styles, this does not affect the durability or overall quality of the sandal. The Bashan is made with the same full-grain leather and craftsmanship as the rest of our collection, and it is designed to last for many years.
We appreciate you giving it a try and thank you again for the feedback.
I ordered several pairs of sandals from…
I ordered several pairs of sandals from Jerusalem, sandals. Of the selections I made one pair was delivered that did not match the picture in the photo. I would like to know how to pair for another pair or get a refund asking because I already have that pair and do not need a duplicate.
February 12, 2026
Reply from Jerusalem Sandals
Hi there, thank you for your review and for letting us know about the issue.
To process a return or exchange, please use our return portal at
https://jerusalemsandals.com/apps/redo/returns-portal/login
The portal will guide you through the steps to either exchange the pair for a different style or request a refund.
Please let us know if you need any further assistance. We will be happy to help.
buckels of the sandal was painted…
buckels of the sandal was painted black, but when arrived the color was chipped. I love both of the my sandals.
February 20, 2026
I ordered 2 pairs of sandals for my…
I ordered 2 pairs of sandals for my son's birthday present. He absolutely loves his sandals. I had to exchange the last pair I ordered for a larger size. I appreciate the no hassle return. The first pair was comfortable right out the box. Now, I'm getting ready to order myself sandals. We're satisfied customers and highly recommend.
February 18, 2026
I purchased a pair of clogs from…
I purchased a pair of clogs from Jerusalem Sandals and when they arrived I could not believe how amazing they were. The size was a bit short and I had recently broken my foot so I decided to return them. But after sending them back that same day I knew I still wanted a pair as they were sooo comfy. I emailed them and they were so kind and sent me a new larger pair. ❤️
February 18, 2026
Love my shoes
Love my shoes. Comfortable the first time. Just ordered two more pairs.
February 11, 2026
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