Jespers Planteskole Reviews 

28,151
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Great experience! The staff were very helpful and attentive, the home delivery service was excellent, and the plants arrived in great condition. I’m really happy with my purchase and will definitely... See more

Rated 5 out of 5 stars

Super planteskole🤩 med en super god service, både på selve planteskolen og ved levering af planter👍

Rated 5 out of 5 stars

It was my first time ordering from Jespers Planteskole but the plant I ordered is of very good quality. The delivery was within next week after ordering and the courier was kind enough to leave the pl... See more

Rated 5 out of 5 stars

Easy to order, and always delivers in a good time frame, i have ordered form them many times and all the plants are very strong and coninue to thrive. if they are late or need more time they are extre... See more

Company details

  1. Plant Nursery
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Landscaping Service
  6. Outdoor Furniture Store

Written by the company

Jespers Planteskole er en familieejet virksomhed fra Holstebro, der har haft sin gang siden 1988 og som i dag drives af 3 generation i familien. I dag jespersplanteskole.dk Danmarks største planteskole på nettet, der tilbyder det største udvalg af planter der findes herhjemme. Jespers Planteskole har samtidig en af Jyllands største fysiske havecentre beliggende i 7500, Holstebro på Harrestrupvej 64.


Contact info

4.2

Great

TrustScore 4 out of 5

28K reviews

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4.2

All reviews

(28,151)

3,398 reviews in the last 12 months

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Rated 1 out of 5 stars

Pictures dont match the description

Pictures dont match the description. I understand it may not be possible to upload picture of a plant at every stage but the experience of buying a 300 cms tree which comes as a long stick with few leaves on top, costing 1200 DKK was really not worth it.

April 17, 2026
Jespers Planteskole logo

Reply from Jespers Planteskole

Hi Shruti

It is stated on all product images that they are plants shown in an environment and do not necessarily match the purchased product. How would we be able to sell a tree if we did not show what it will look like? And it is simply not possible for us to have images of all growth stages of a plant.

It is also described in our terms and conditions, under section 9, what the return shipping costs are.

And you are of course welcome to leave us a review on Trustpilot, if that is what you feel is appropriate. I will respond there as well and will have our full correspondence to refer to. You have not been misled or treated unfairly; all of this is clearly stated on our website.

Br
Allan

Rated 5 out of 5 stars

Good Customer Service

Was ordering different things, one thing was missing but took immediate responsibility. Good updates on shipping, good customer service despite a mistake which earns 5 stars.

April 30, 2026
Rated 5 out of 5 stars

Always a pleasant experience

Always a pleasant experience, the driver accidentally delivered the wrong order and after messaging them they were polite and reassured me the mistake would be corrected. A blizzard unfortunately followed straight afterwards but as soon as the roads had cleared they swiftly delivered the trees I ordered. I've only ever had great experiences with them

February 18, 2026
Rated 1 out of 5 stars

It's a lottery

It's a lottery. Customer service has unfortunately the tendency to be condescending which is a bit frustrating.

Dear Anders,

Answer to Jesper after their comment: Unfortunately it's also completely incomprehensible how you can deem these plants we received beautiful when almost every leaf of the lilacs are brown and affected by some disease and the snowball plants are half eaten by caterpillars. The potentilla missed half of their leaves and where thin compared to other store-bought plants. It's far from beautiful plants I must say! Simply cannot understand your answer. Every person we show the photos to agrees that they look absolutely in a bad shape! Do you think we would really complain here openly if this was so untrue? We certainly have not that much time at our hands to complain about beautiful plants. We are not crazy. Thanks! That being sad: we will simply not agree so we will leave it at that. We wish you the best.

September 2, 2025
Jespers Planteskole logo

Reply from Jespers Planteskole

Hej.

Tak for din 3 anmeldelse.

Jeg ville ønske, det var muligt at uploade billeder her på Trustpilot. For det er godt nok nogle pæne og flotte planter i har modtaget.

Det er ganske enkelt noget af det mest uforståelige jeg nogensinde har oplevet i alt min tid på Jespers Planteskole, og jeg må forholdt mig aldeles uforstående over for hvad i mener der kan være galt med disse fine og flotte planter.

De varmeste havehilsner,

Anders. Adm. Direktør

Rated 1 out of 5 stars

The worst experience ever.They send…

The worst experience ever.They send plants with dead branches,without normal root system,bold and don't wait that round shaped pinus will be indeed round-shaped,it will be bold cone shaped.And you will never find the delivery man,not to take these awful planting,even if you will seat next to the door,waiting for him,they will disappear in a second,because they know,what kind of quality of plants they sell.Very surprised how they can have such business.Very irritating and disappointing,frustrating experience.Never,never recommend them to anyone.would like to add here some photos,but unfortunately don't have such variant here😒😏🤨😬😮‍💨

July 22, 2025
Jespers Planteskole logo

Reply from Jespers Planteskole

Thank you for your feedback.

I'm sorry to hear that you received plants that did not meet your expectations.

I hope you’ll reach out to us so we have the opportunity to assess whether we agree with your evaluation of the plants.
If you would like to submit a complaint, you can do so on our website via the form at: www.jespersplanteskole.dk/reklamation

Warmest garden greetings,
Anders – Jespers Planteskole

Rated 2 out of 5 stars

The trees are thin and tall

I have ordered trees twice from Jesper’s Plantskole, both times I recieved trees that are less than 1cm think in 90% of the trunk and 2.5 meters tall - very dissappointed ☹️

May 9, 2025
Unprompted review
Jespers Planteskole logo

Reply from Jespers Planteskole

Hi Houriyeh.

Tak for din feedback.

Jeg er ked af at høre, at du har modtaget planter, som ikke levede op til forventningerne.

Jeg håber, du vil række ud til os, så vi har mulighed for at vurdere, om vi er enige i din betragtning af planterne.
Hvis du ønsker at indberette en reklamation, kan du gøre det på vores hjemmeside via formularen på: www.jespersplanteskole.dk/reklamation

De varmeste havehilsner,
Anders - Jespers Planteskole

Rated 1 out of 5 stars

trees i ordered were shorter than…

trees i ordered were shorter than advertized

April 24, 2025
Jespers Planteskole logo

Reply from Jespers Planteskole

Hej Christopher.

Tak for din feedback.

Jeg er ked af at høre, at du har modtaget planter, som ikke levede op til forventningerne. Jeg håber, du vil række ud til os, så vi har mulighed for at vurdere, om vi er enige i din betragtning af planterne.

Hvis du ønsker at indberette en reklamation, kan du gøre det på vores hjemmeside via formularen på: www.jespersplanteskole.dk/reklamation

De varmeste havehilsner,

Anders - Jespers Planteskole

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