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See what reviewers are saying

Rated 5 out of 5 stars

I am very happy with the customer service they have been really helpful and contact is so consistent! I have had a few issues with delivery between countries(ordered wrong size) but that hasn’t stop... See more

Rated 5 out of 5 stars

Just the options and easy customizations for the rings. If I ever have a future daughter or son, I will definitely be looking at jewelry from you guys again.

Rated 5 out of 5 stars

The customer service were amazing with resizing of my partner ring. Got back to same day which I was greatful for. The ring I bought was amazing and am satisfied with my purchase and was very ea... See more

Rated 4 out of 5 stars

It's easy to purchase, and I love that you have afterpay now! Delivery is always reliable and I've ordered so many pieces and never been disappointed or received anything wrong/missing/faulty. Whi... See more

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

I am very happy with the customer…

I am very happy with the customer service they have been really helpful and contact is so consistent! I have had a few issues with delivery between countries(ordered wrong size) but that hasn’t stop the helpful and amazing team that have helped me!! Now can’t wait to get my new ring! Thanks team!!

February 2, 2026
Unprompted review
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Rated 5 out of 5 stars

The customer service were amazing.

The customer service were amazing with resizing of my partner ring. Got back to same day which I was greatful for.

The ring I bought was amazing and am satisfied with my purchase and was very easy purchasing on the website.

The products and styles of their jewellery where amazing and interesting as i was looking through.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Was a great experience

Was a great experience. Website very easy to navigate so ordering was quick and easy. Great range was hard to pick .Look forward to receiving my rings .

August 23, 2025
Unprompted review
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Rated 2 out of 5 stars

Exchange and refund issues

Bought a few rings for myself and fiance. Unfortunately, I didn't like how my rings looked. It was pretty but much smaller than what was shown and looked cheap. Had comments that it looked like a toy or from the $2 store. My fiancé's band was a size too big so needed to get a smaller one. Went to send all 3 rings back for an exchange of the men's band and couldn't get a full refund for the two other rings because they were customized, which I understood, and was told 35% would be deducted for restocking so would only be able to get store credit for them. Spent almost $150 to send them back, only to receive store credit of almost half, if not less, of what I paid for the whole order because they will deduct their shipping fee from your ring orders which is definitely over $100 by what I got credited back for the three rings not including the 35% deduction for each of the two customized rings.
This took me just over a week to fully understand what was going on as I was being contacted by three different people with different emails being sent separately.
Wasn't happy with my experience and asked if I could get a refund instead of store credit as I didn't want to purchase from them anymore and they said no.
Not happy at all.

July 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Beautiful

I love the jewelery on jeulia website it can't be faulted an prices are actually very good thank you for the awesome work

February 1, 2025
Unprompted review

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