Despite an issue I faced with the subscription which still unsure how I got signed up for, I have to give 5stars for their customer service. Initial interaction still left me with some questions, but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Part 1: To be honest, I had no idea that I subscribed to jewellery box shop, so the withdrawal from my bank account was frankly an unexpected shock. Admittedly, at this point I have not lo... See more
From my experience, I can say that the jewelryshop industry is trustworthy. I find their Chat System extraordinary, through which you are put in contact with one of their agents in less than 3 minutes... See more
Scam site Was buying a hot wheels toys off toymaster Ltd and somehow this site has managed to scam me of a subscription!! They tell me I have been sent a email of agreeing to the subscription no... See more
4.0
Great
280 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is encouraging
Customer service is encouraging
So far so good
May 26, 2026
Unprompted review
I pay already but until i didnt recieve…
I pay already but until i didnt recieve my order why
May 8, 2026
Unprompted review
I appreciate the refund of my money in…
I appreciate the refund of my money in my account.
May 6, 2026
Unprompted review
Alero helped me
February 20, 2026
Unprompted review
Fast reply ,good experience with them
February 11, 2026
Unprompted review
Was satisfied of the client service of Emerald, as I was unhappy with a situation that seemed unresolvable, now seems the issue has been cared for.
Was satisfied of the client service if Wmeralnd
February 1, 2026
Unprompted review
PROFESSIONALISM AND CLIENT SERVICE.
PROFESSIONALISM AND CLIENT SERVICE. My honest opinion is that I was given an excellent service expertise and prompt attention and response to my query and cancelation of this policy / account
May 21, 2025
Unprompted review
Assistant Ann focused on the problem
Assistant Ann focused on the problem, the amount was refunded and I will be even more pleased if this error is corrected.
June 9, 2025
Unprompted review
Zoe was such a great help she helped me…
Zoe was such a great help she helped me to get my request sorted out in a friendly, professional way
June 7, 2025
Unprompted review
They fraud me and create an account…
They fraud me and create an account under my name. Reach out thrue you guys for help and you resolve my issues really quickly . Now just waiting to see back my money on my KoHo credit card. Thanks again for your help
KL
June 7, 2025
Unprompted review
Imani was very helpful and responded…
Imani was very helpful and responded quickly with full details for how my query will be resolved
May 12, 2025
Unprompted review
Was quick
Was quick, I wam please to know that I could get a refund since I have not given permission on any debits to go off my bank account
June 2, 2025
Unprompted review
Thank you Ahlby for your assistance
Thank you Ahlby for your kind support. It was a pleasure interacting with your platform, and I appreciate the service provided.
May 17, 2025
Unprompted review
Scam
You deceive. You deceive with advertisements as if you are offering gifts from specific companies, but with this money you are taking from thousands of people, even Hell is not enough for you.
April 23, 2025
Unprompted review
Go through the terms and conditions thoroughly and understand them before subscribing to anything.
Your support and concern is highly appreciated by me kenny thank you so much.
May 9, 2025
Unprompted review
Yana really helped me
Yana really helped me, she provided me with the service that I needed and was really on point when she done that. I am happy because of her service!
April 28, 2025
Unprompted review
Quick and correct service with the…
Quick and correct service with the contact center!
April 22, 2025
Unprompted review
SCAM AND HARRASMENT
This entire site is a scam. They say you are going to be getting a gift, however you end up subscription service that is incredibly difficult to cancel as it involves reaching out to them. They the request that you place a POSISTIVE review in exchange for the cancellation and refund. I have been trying to get a refund from them for over a month to no avail, yet they constantly spam my email requesting that I change my review in exchange for my refund.
I have already reported this to my bank as well my local Financial Crimes department and I am looking into harrasment laws.
This is SCAM and the review will not be removed.
April 4, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.