I was very unhappy with my purchase and wanted to return it but found it very difficult to use the link provided. The website would not recognize my order number and zip code. So, it seems I am stuck... See more
Company replied
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See what reviewers are saying
Katy is the Very Best! I am overly Excited, Happy and Super Satisfied with how She Helped Me with My at first confusing situation that ended up being heartbreaking because the Beautiful items I purch... See more
The product I purchased was smaller than I expected. The box it came was completely broken up. And the screw back was bent before I ever took them off the broken box it came in. I am completely u... See more
Company replied
These people are great!! I’m a repeat customer who will continue using them. First order no issues second order one of the items were out of stock after purchase so they threw in a similar item free o... See more
Company details
About Jewelry Outlet
Written by the company
Jewelry Outlet™ is a premier online jewelry retailer specializing in authentic diamond jewelry at discounted prices.
INSURED SHIPPING
Since we only sell real jewelry, all of our shipments are fully insured to protect our customers against any packages lost during transit.
HASSLE-FREE RETURNS
☑ No Restocking Fees
☑ No Return Shipping Fees
☑ No BS
Return any item within 30 days of your order date for a full refund. No reason needed!
AUTHENTICITY
Jeweler Code: A02443
Every piece of our jewelry comes with a Certificate of Authenticity which can be verified on VerifiedJewelry.com and is honored by Jewelers Mutual Insurance.
Contact info
2451 W Grapevine Mills Cir. #592, 76051, Grapevine, United States
- (844) 568-8538
- jewels.me/support
- jewelry-outlet.com
2.9
Average
214 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Definitely will buy from Them again
They made it very easy to find what I was looking for not to mention I ordered it and before I knew it it had already arrived so that's a major Plus for me
January 27, 2023
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The ring is absolutely gorgeous I took…
The ring is absolutely gorgeous I took it to another place to be sized it didn’t cost must to get resized can’t wait til it’s done I’m ready to wear it
January 9, 2023
Simply Beautiful
I love this ring.It was shipped in a timely manner and is made beautifully.This company is spot on .It was everything that I hoped for.Now I wish it had a matching necklace to go with it. I have gotten a lot of compliments on this ring.
January 10, 2023
Affordable Quality
I have been shopping for diamond earrings for my grandson's, but was disappointed in the quality (lack of), for the supposed sale price. I would have to spend $1000 or greater for diamonds you could see , had sparkle, and didn't look cheap. I found beautiful sparkling diamonds for a fraction of the price. I will buy my jewelry from Jewelry Outlet from now on.
December 2, 2022
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Perfect everything good 👍 thank you so…
Perfect everything good 👍 thank you so much 🙏
December 2, 2022
Thank you for giving me the opportunity…
Thank you for giving me the opportunity to get something so cute and beautiful that I grabbed it and a very good price Excellent service
November 28, 2022
WONDERFUL EXPERIENCE W/JEWELRY OUTLET
WONDERFUL EXPERIENCE W/JEWELRY OUTLET, EVERYTHING WAS AS DESCRIBED AND THEY OFFERED FREE APPRAISAL AND LED ME IN THE RIGHT DIRECTION TO GET MY ITEMS INSURED. I AM VERY MUCH PLEASED W/JEWELRY OUTLET AND WILL BE BACK AGAIN W/OUT A DOUBT.
November 13, 2022
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Unexpected dissatisfaction
The product I purchased was smaller than I expected.
The box it came was completely broken up. And the screw back was bent before I ever took them off the broken box it came in.
I am completely unsatisfied and do not understand how to send them back and get replacements.
November 11, 2022
Reply from Jewelry Outlet
Hi Shannon,
We sincerely apologize if you received your order in a damaged state. But, you have nothing to worry about since we give everyone 30 days to return any item for a replacement or refund, no reason needed!
Simply visit this link to start the return process and to request your free return shipping label: http://jewels.me/returns
This information is also listed on the printed receipt you received with your order.
If you might have any further questions or concerns, please feel free to reach out to us directly via our support request page: http://jewels.me/support
Warm regards,
Customer Success Team
Jewelry Outlet
The ring came fast and looks great
November 7, 2022
I love it
I love it! the shipping was fast and the necklace was exactly what I wanted.
October 6, 2022
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I didn't have any issues
I didn't have any issues. Got some earrings. Had what I was looking for. Got some major BROWNIE POINTS!!! Shipping was on time.. Thanks!!!
October 11, 2022
My ring arrived at my house in a timely…
My ring arrived at my house in a timely manner but when I opened the box my ring was bent up. Not sure what happened but I would like a refund please.
September 27, 2022
Reply from Jewelry Outlet
Hi Donnella,
We sincerely apologize if your order was delivered to you in a damaged state. But you have nothing to worry about since your order is still within the 30 days return window, so you can definitely return it for a full refund, no reason required.
Simply visit this link to start the return process and to request your free return shipping label: https://returns.jewelry-outlet.com/
If you might have any further questions, please feel free to reach out to us directly: https://jewelry-outlet.com/pages/support
Warm regards,
Customer Success Team
Jewelry Outlet
Happy Customer
The jewelry arrived quickly and was even more beautiful than the pictures on the app. I am very pleased with my purchase and will be buying from here in the future!
September 17, 2022
It’s my first time purchasing from…
It’s my first time purchasing from Jewelry outlet love the experience they made sure I’ve received it.
Got earrings for my wife & she loves it.
Thank y’all very much!
September 12, 2022
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Quality of product was not as appeared.
Quality of product was not satisfactory. Did not look like picture when it arrived. The website was easily to navigate.
August 23, 2022
Reply from Jewelry Outlet
Hi Priscilla,
Don't worry, we completely understand that sometimes it can be a little difficult to shop for certain items online since you cannot see or feel the item in your hands beforehand.
That is why we give all of our lovely customers 30 days to return any item for a full refund, no reason needed!
I see that your order is still within the 30 days return window, please visit this link to start the return process and to request your free return shipping label: https://returns.jewelry-outlet.com/
If you might have any further questions or concerns, please feel free to reach out to us!
Warm regards,
Customer Success Team
Jewelry Outlet
Fabulous collections as always.
August 11, 2022
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