Jewlr Reviews 

Very nice quality jewelry at lower price than the brand name stores. Will definitely be a returning customer

Great quality at an affordable price!

Only issue i had was i was not able to put a hash above one of the letters since it was supposed to be a different language, other than that i have no complaints

Ring is fabulous! She loved it! Amazing quality and super quick service!

They are reliable and trustworthy as they deliver well made products, fast delivery, and the pieces look the same as what you see on their website.

Shocking experience with this company. Bought a ring for my partner and it was the wrong size (too small) even though we had recently bought another ring the same size from another company and it fits fine. Took it to a local jewellery shop to get it resized as we are in Aus and Jewlr is in Canada so would be difficult to get a perfect fit online. Within 2 months ALL of the jewels fell out. Sent it back to be repaired and they won’t cover it under warranty due to the resizing. Extremely disappointing considering it was an expensive ring and a band resize shouldn’t affect ALL the jewels falling out. Terrible quality and customer service - do not buy from these people.

I made a sizing mistake with my order, and customer support was incredibly helpful throughout the process. I was able to return the item without any issues and received the correct one quickly. The item is excellent quality, and I'm very happy with my purchase.

Dont sweat customers. Because I said i sweat their email to me is claiming i got it wet. Sad part is the side that touches me didnt turn black. Only the side that touches air. They are going to inspect it to see what i get for a refund. If you order something never wear it. I ordered a sterling silver name necklace. With 2 stones. The piece that hilds the stones wven turned black. The chain and name plate are turning black i emailed company and was told to clean it. We'll I have twice. They said to not let it have contact with water, perfume, lotion. We'll guess what it's summer. I sweat. The quality is GARBAGE. Within 1 week of wearing the item it has turned black not tarnish. I have a real sterling silver necklace. 1 I've had for 10 years. 1 Ive had for 3 years and neither one of then have ever turned black or tarnish.
I have now sent the necklace back. They paid for UPS. However I do not want it. When spending that kind of money i want to be able to wear my jewelry. Their excuse for why their necklace tarnished, is not realistic since all my other sterling silver jewelry, rings and necklaces have NEVER tarnished or turned black by sweating, getting wet, perfumes, lotions and whatever other reason they giving never turned black. Me and my husband wear our sterling silver jewelry everyday. 365 24/7. Sadly they will have some excuse for not getting a full refund. Especially since they are claiming it got wet. I said it's summer and I sweat. If that was true wouldn't the side that touches me be black.

I was trying to think of something to hold my brother close to me in his recent sudden passing this actually delivered the next day and I was able to get it in time for the service means so much to me. The quality is beautiful and I received so many compliments on it and have recommended it to some of my family members it seems the goal tone has sold out so I was fortunate to have gotten it when I did thank you so much for your quick delivery.

I love the bracelet I got. It came well packaged clean and well made. The only reason why I’m giving 4 stars instead of 5 is because they use fedex. FedEx nearly lost this bracelet at a pick up location.

Fast delivery,
Quality products

Easy to navigate website. Lots of choices and fast delivery! Great prices! My wife loved her new wedding ring that I got her! It fit perfectly!

I purchased a pendant from Jewlr that retailed at £154, reduced to £129 with a £25 discount. When it arrived, the quality was genuinely shocking. It looked and felt like Argos jewellery, and if someone had asked me to guess the price with no context, I would have said £8.

It was tiny, skinny, insubstantial, and barely visible. Calling it £154 is one of the worst product quality insults I’ve ever encountered.

Before returning it, I challenged the £17 DHL return fee. Their representative assured me in writing that if I used their label, I would receive a full refund. By the way, this company is based in Canada, so buying their jewellery is having faith enough in their jewellery that you are prepared to pay to send it back there if it doesn't work out, you give them your faith, and then YOU PAY if they let you down with online photos that look better than the real thing!

I relied on their promise of the FULL refund.

The refund then issued was £112, not £129.
The missing £17 was the exact cost of their DHL label — the cost they explicitly told me would not be deducted.

When confronted, Jewlr:
denied the discrepancy
ignored their own written promise
blamed PayPal (which is impossible and they know it)
repeated parrot responses
refused to acknowledge evidence

This was not a mistake.
It was avoidance followed by a false explanation.

Escalated to Global‑e.
Regulatory complaint filed on Canadian Government website.
Trustpilot Review for customer awareness.

Nice try Jewlr, but writing a comeback on Trustpilot to say "a full refund was processed" does not change the £17 shortfall in my PayPal (and bank account), which I emailed you screenshots of, and your customer services ignored five times and didn't bother to investigate. Nice try though, to make out I'm some dumb customer, who cannot read his own account statements. I would hardly put this much effort into chasing £17 would I, unless I was 100% sure I can read. But nor am I about to be taken for a mug.

I truly appreciate the efficiency. I bought a name necklace 3 years ago and unfortunately it got destroyed and Jewlr couldn’t fix it. Not only did they offer me a discount on a new one but they shipped it out and I had it within 72hrs. I love my necklace. I love companies that are built on compassion and efficiency. I’ll continue to order from here!!!

My chain is already broken and the ring is starting to tarnish.

My order was made exactly how I wanted it to look. Service was excellent and delivery as well. Customer service response was excellent as well.

Product is as shown - very nice quality- I would like an option for a slightly larger band for the next one I purchase .

The ring is beautiful and elegant. Our daughter loves it! The engraving was perfect.

Not only I get items that I like , but also are stronger/ thick than other retailers. Also customer service is excellent, knowledgeable, polite, professional.

Easy process and shipping and very nice quality, my wife loved it!