JG Pest Control Reviews 

24,429
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, making interactions pleasant and reassuring. The service provided is frequently described as excellent, with many people appreciating the efficiency and thoroughness in resolving issues. Reviewers are particularly impressed with the quick response times and effective solutions, often noting clear explanations and helpful advice from the technicians. However, some customers also noted difficulties with the company's administrative contact points. A few people mentioned that the office was not always diligent in responding to emails or answering phone calls, leading to frustration. There were also instances where scheduled appointments were not honored or communication about changes was poor, causing inconvenience and wasted time for some.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting friendly, efficient, and informative... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the incredibly fast and... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers found it easy to contact the company,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ryan was fantastic from start to finish. He was incredibly friendly, professional, and took the time to thoroughly inspect every area of the house. He explained everything clearly, gave us lots of hel... See more

Company replied

Rated 5 out of 5 stars

Christopher was really great, calm + very reassuring as I was pretty stressed by the whole experience. He explained everything to me about the process + I went off to work having ‘handed over’ my ho... See more

Company replied

Rated 5 out of 5 stars

Kurt turner up on time, took his time understanding the issue and promptly deal with the wasps. Despite the access issues Kurt was able to administer the poison accurately. 3 hours later the wasps se... See more

Company replied

Rated 5 out of 5 stars

Very quick and efficient service. James arrived a short while after the initial call, quickly confirmed my suspicions of a wasp nest and the wasps entry point, explained what he would do and how I sho... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(24,429)

5,062 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kurt arrived promptly and explained…

Kurt arrived promptly and explained what he was going to do. He was extremely polite and considerate.

July 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very happy

Polite staff well presented and very knowledgable experienced operative

July 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Chris explained what he was doing and…

Chris explained what he was doing and gave us some advice about cutting a hedge back, as this could be used by the rodents to get onto the roof.

July 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Super fast (within the hour) and nice…

Super fast (within the hour) and nice guy. Explained throughly and was respectful of the house.

July 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

He arrived on time and gave clear and…

He arrived on time and gave clear and honest information

July 7, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Gemma was absolutely terrific

Gemma was absolutely terrific, she went above and beyond in her job and went the extra mile, 100/10 customer service and was smooth and efficient in her process of pest removal, absolutely brilliant experience due to her

July 5, 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Kieron arrived promptly at the time…

Kieron arrived promptly at the time indicated and carried out his work very professionally and was extremely courteous. Thank you for the prompt service.

July 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Polite/Professional - Definitely Recommend

Really good communication ahead of the visit. Scott was polite and professional. He explained exactly what he would be doing, and what would then happen going forwards. Was very thorough and helpful. Will definitely recommend.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Nice guy prompt explained what was…

Nice guy prompt explained what was wrong and sorted the nest let me know how long to wait.

July 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Came on time

Came on time , completed the job and respectful of home . Great service

July 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Really nice guy

Really nice guy, knowledgeable and helpful.

July 6, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

Given a quote for heat treatment in 6…

Given a quote for heat treatment in 6 studio flats. Phone to book the treatment to be told they can’t heat in an open plan flat and also the 4 month guarantee I was promised in an email would not be honoured because the property is a HMO, despite being self contained flats.

July 5, 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 4 out of 5 stars

The technician arrived within the…

The technician arrived within the expected times. He took appropriate action to deal with the problem ants.
Disappointed, the invoice from Pest Control did not itemise the two separate payments and had to remind them of the OAP discount.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Fast response

Fast response, friendly and helpful experience.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

I found every one very friendly and…

I found every one very friendly and helpful.Aaron was punctual arrived when he said he would and was able
to answer any questions I had concerning a wasp nest

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ben explained everything he was going…

Ben explained everything he was going to do in the property before starting, made me feel we were in good hands. Thanks Ben
C.Taylor

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very professional

We contacted JG Pest Control And they were able to come out the following day to take care of a wasp nest in our compost bin.
Arrived promptly assessed the situation and dealt with the problem. They were very informative about the situation and gave us advice on how things would work.
They also guarantee their work.
Would highly recommend

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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