We ordered a fork which did not look anything like the one online. To boot, they are deducting the shipping costs from the refund amount for a return prepaid label. This was falsely advertised where t... See more
Company replied
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See what reviewers are saying
Jibs did not ship the parts ordered, took no responsibility for their action and then when challenged suggested Amazon may be a better means to order parts. Clearly Jibs does not care nor inte... See more
Company replied
Cancelled the order without any reason... it was a gift. Order #JIBS42532458
The best customer service - hands down. JIBS answered our questions via Instagram messaging (at 11 p.m.!) and gave us great advice on which skateboard would be most appropriate for my 11 year old. Ev... See more
Company replied
2.3
Poor
122 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great shipment and great service
November 11, 2019
Reply from Jibsactionsports
Thanks for the review Dylan, we appreciate it!
Reply from Jibsactionsports
Happy to hear that! Thanks for the review Steph.
My daughter who is 12 loves this…
My daughter who is 12 loves this scooter!!! Fast delivery!
October 16, 2019
Reply from Jibsactionsports
Awesome! Thanks for the review Angela.
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Reply from Jibsactionsports
Thanks, we appreciate the review Chad.
Reply from Jibsactionsports
You're welcome! Thanks for the review Kim.
Reply from Jibsactionsports
Awesome, thanks Ian!
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My son was very happy with his Envy bar.
October 2, 2019
Reply from Jibsactionsports
Great to hear, thanks for the review Sara.
Online or in Store - Quality Service
Our order arrived ahead of schedule and as expected. WE also went into the store in Burlington on the weekend and the staff was really helpful and positive when walking my twelve year old through what would work for adding on the his bmx. Great all around.
September 30, 2019
Reply from Jibsactionsports
Fantastic! Glad you had a great experience online, and in-store.
Envy Prodigy S7 Pro Scooter - Midnight
Envy Prodigy S7 Pro Scooter - Midnight
My son is in love with this Scooter! He has ridden it day and night since I bought it for him.
I would recommend this Scooter.
September 30, 2019
Reply from Jibsactionsports
That's what we love to hear! Glad he's enjoying the new scooter, and thanks for the review.
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First time ordering from them
First time ordering from them . They sent wrong hand grips, compression ring kit. 1 wheel , so my rating for them is poor.
September 25, 2019
Reply from Jibsactionsports
Hi Wayne, sorry that you weren't satisfied with your experience, but please note that the compression ring included with the headset that you ordered is the same standard compression ring that is included with every headset. I suspect that you may be using IHC compression which generally uses a proprietary compression ring that is specific to each brand. These compression rings are generally included with the fork. Also you had only ordered one wheel, which is the wheel that you were shipped. Please contact us regarding the grips that you were sent, and we may be able to assist if you did indeed receive something other than what you ordered.
We're only ever a phone call or email away, and always happy to help. We do stock a huge selection of small parts, and should have no problem finding you the compression ring that you need. Don't hesitate to reach out if you need any further assistance.
Great product
Great product. Fit and colour were exact, and shipping was fast! Thank you!
September 20, 2019
Reply from Jibsactionsports
That's great to hear! Thank you Niki.
10/10
I have been ordering parts from jibs since 2017. They offer unrivaled delivery times here in ontario, and have some amazing deals! Will continue to be a returning customer.
September 19, 2019
Reply from Jibsactionsports
Thanks, we appreciate your business!
I payed for it to come earlier and it…
I payed for it to come earlier and it didn’t come then they said it will come in 3 days and then we had to pick it up from a post office worst of all it came with the back tire messed up
September 13, 2019
Reply from Jibsactionsports
Sorry you weren't satisfied with your experience, but please note that shipping estimates are listed as business days, not including weekends. Your order was delivered within the expected 3-business day estimate. Due to the value of your order, Canada Post could not leave the package without a signature, hence why it was sent to the closest local post office to be picked up at your convenience.
Regarding your rear wheel, we suspect that since the scooter is brand new, the bearings may not be broken in yet. They usually won't spin for an extended period of time when spun by hand. This is a common complaint from new riders, but rest assured that there is not likely any problem, and you should experience more free-spinning wheels once the scooter is ridden for a little bit. This does not affect the performance or durability of the scooter. If you suspect that it is something more serious, don't hesitate to contact us, and we'll be more than happy to assist you.
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Reply from Jibsactionsports
Thanks Ethan, we appreciate the review!
I had trouble ordering online- called…
I had trouble ordering online- called jibs in Burlington ( I forget the fellers name I was talking with) He pleasantly help me fill in the order quickly.
Next day I had the order here in Wiarton( home of Wiarton Willie)
Thanks jibs -happy kid means happy me!
August 29, 2019
Reply from Jibsactionsports
Glad we were able to help. Thanks for shopping with us!
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