Jillamy Reviews 

My company and I had a horrible experience with Jillamy and Mike Reed. We were effectively ghosted without any correspondence from Jillamy while live inventory was on its way to the warehouse. Fortunately, we found a much better warehousing replacement and can laugh about this experience now, but I would not recommend working with Jillamy under any circumstances.

We inherited Jillamy as a 3PL partner when it acquired the warehouse of our existing 3PL partner and unfortunately our experience with Jillamy was poor. We are a small ecom company selling apparel and I guess Jillamy decided that they didnt want to continue our partnership. There were numerous issues with the inventory management and timeliness of shipping orders that resulted in a huge increase in customer service complaints and negatively impacted our brand. Jillamy then gave us notice to leave the facility "due to economic changes, the need for additional space to accommodate new business opportunities, and our need to restructure some aspects of our business." This imposed further costs on us and the service deteriorated further during our notice period. Jillamy refused to acknowledge any of our complaints or address any of the concerns we had. If you are looking for a true partner who will work with you to achieve your goals then I highly recommend looking elsewhere!

We have been using them for the past year. Good all-round service. Their warehouse team and systems work well, and order accuracy is good.

Fulfilment and shipping prices are fair. We have been happy with them and can recommend them to all medium sized e commerce companies (order sizes of 0-2000/month).