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Rated 1 out of 5 stars

Dreadful sunglasses, the worst quality I've ever experienced. I've bought sunglasses off guys on the beach in Zante that were better quality. Please don't buy from here, buy sunglasses from literally... See more

Company replied

Rated 3 out of 5 stars

Would normally give 5 stars but they missed something off my last order although they soon put it right , maybe a bit harsh as it’s the first problem I’ve ever had with them

Rated 1 out of 5 stars

Jinsted inexplicably demanded a positive review of my last purchase before releasing my most recent one. When I queried this, I was blocked from purchasing and received and aggressive phonecall in whi... See more

Company replied

Rated 1 out of 5 stars

Avoid any purchase from this cowboy. I ordered a pair of red glasses and got a pair of pink glasses that a clown in a circus would have worn. Contacted seller and after an argument he told me to send... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Children's Clothing Store
  3. Glasses Store
  4. Men's Clothing Store
  5. Sunglasses Store
  6. Women's Clothing Store

Written by the company

Hello we have stopped using Trustpilot as it has become clear that Trustpilot is not doing enough to remove false reviews. To those who have genuinely left "real" reviews good or bad - we thank you and thank you for your custome


Contact info

1.8

Poor

TrustScore 2 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent completely the wrong items.

Sent completely the wrong items than those that were ordered. When queried I was told to send them back at my own cost for a full refund. When I queried this asking for the items I originally ordered they just sent another email saying the same thing about sending them back. Avoid this company at all costs if you want the items you actually order or any sort of customer service.

October 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid any purchase from this cowboy

Avoid any purchase from this cowboy. I ordered a pair of red glasses and got a pair of pink glasses that a clown in a circus would have worn. Contacted seller and after an argument he told me to send them back to the address on envelope. Did that and have never ever received my refund. Have no dealings with this crook!!!!

March 28, 2024
Unprompted review
Jinsted logo

Reply from Jinsted

No order has been received on jinsted,co.uk hence we have lost trust in Trustpilot to remove fake reviews

Rated 1 out of 5 stars

Cowboys

Unwearable glasses due to sharp bits of plastic inside nose guard. Claimed to have refunded but did not.

November 9, 2023
Jinsted logo

Reply from Jinsted

Hello - no order has been placed by yourself - we have emailed you for further information

Rated 5 out of 5 stars

Great service when I contacted Jinsted…

Great service when I contacted Jinsted about a pair of pink sunglasses I particularly liked - managed to buy 2 of the remaining 3 pairs before they went out of stock, so was VERY happy, thank you.
Items arrived and were well-packaged and high quality as advertised, so I recommend Jinsted's sunglasses xx

December 6, 2022
Jinsted logo

Reply from Jinsted

Thank you for your kind comments, hope to see you back soon

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Rated 1 out of 5 stars

Poor quality

Poor quality, glasses where damaged when I received them. They were just in a envelope with no protection. Would of returned them but no point as the cost of returning them was half the value of the glasses.

June 26, 2022
Rated 5 out of 5 stars

I’ll use it again

Easy purchase and quick delivery even though it was busiest time of the year.
Very pleased. I’ll use it again.

December 29, 2021
Jinsted logo

Reply from Jinsted

Thank you for your kind review, Hope you had a great Christmas, and wish you a prosperous new year

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Rated 5 out of 5 stars

This is my 2nd order from Jinsted

This is my 2nd order from Jinsted. The price is very good, the sunglasses are really great quality, the delivery is quick and the customer service is brilliant.

Ignore the negatives it is far from the truth. Highly recommended

February 26, 2021
Unprompted review
Jinsted logo

Reply from Jinsted

Hi Sam, thank you for your kind comments on both accounts. Hope to see you back at Jinsted soon

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Rated 1 out of 5 stars

Dreadful sunglasses

Dreadful sunglasses, the worst quality I've ever experienced. I've bought sunglasses off guys on the beach in Zante that were better quality. Please don't buy from here, buy sunglasses from literally anywhere else

February 25, 2021
Unprompted review
Jinsted logo

Reply from Jinsted

4 Bad reviews in quick succession from same people. Customer has not bought from Jinsted.co.uk hence no order number. Highlighted to trustpilot of fake review

Rated 1 out of 5 stars

Rude and aggressive

Jinsted inexplicably demanded a positive review of my last purchase before releasing my most recent one. When I queried this, I was blocked from purchasing and received and aggressive phonecall in which the business owner threateningly pointed out that he knows my address. Avoid unless you may also get caught up in this nonsense

February 25, 2021
Unprompted review
Jinsted logo

Reply from Jinsted

4 Bad reviews in quick succession from same people. Customer has not bought from Jinsted.co.uk hence no order number. Highlighted to trustpilot of fake review

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Rated 5 out of 5 stars

Very well made sun glasses and was…

Very well made sun glasses and was pleasantly surprised as the lens' were real glass, not cheap plastic even though the sun glasses were extremely inexpensive. Bought a few different pairs now and all are top notch. Thank you!

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, great price. Just what I need for my fishing trips.

August 21, 2020
Unprompted review
Jinsted logo

Reply from Jinsted

I hope you manage to see the fish better now!

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