JJ Kavanagh & Sons Reviews 

Had tonwait 40 mins in Carlow and a full hour after a concert for before bus would leave. Utter rubbish never again

Had bad experience with 2 concerts.Bus to Alanis morrisette in Cork was meant to pick up at 1pm.Bus didn't arrive until nearly 2.Was just about to leave thinking it wasn't coming. No apology. Very ignorant driver with bad English.Going around in circles in Cork.No toilet paper. Water coming up out of toilet. 1bag for everyone's rubbish.
Had booked bus for Lewis Capaldi,leaving at 3pm.No sign of bus.Rang ,they said bus on road near us.Bus never came.Rang again, said bus had stopped which it hadn't.Had to wait for 6.05 bus that came at 6.25.so nearly 4hrs waiting. Missed opening acts and first 3 songs of Lewis Capaldi.They sent email with location of bus home after concert but there was no bus.Spoke to jj kavanagh driver and he said no other bus .luckily we met people who offered to drive us home .Would never travel to a concert with them again. Unreliable, unhelpful and not cheap.

My friend and I bought bus tickets to Calvin Harris a week and a half before the concert then less than 48 to the concert my friend got an email saying his ticket was gone as they overbooked the bus

Bought a ticket for bus to Calvin Harris and then a week and half later got an email 2 days before the concert to say the bus was overbooked and I was put off the bus. A shower of cowboys if you ask me.

We recently booked a return coach trip to a concert in Thomond Park,
The bus was scheduled to leave Nenagh at 15:30 but it was 16:20 before it eventually arrived. We had the option of taking various other buses into Limerick but didn’t as we required the service home.

On arrival at our destination which was a 15 minute walk from Thomond Park we were told to meet our bus at 23:59 that night at the same location.

We arrived at our collection point at 23:50 and waited until 00:07 at which point we felt we had no choice but to book a taxi due to the time.

Overall, I would highly recommend against this company as it requires a premium price of €38 per person without anything close to a premium service,

Paid 45€ for a bus that was going directly to the Aviva (event bus)for it to not show up, waited over an hour to get on the airport bus along with 15 others and when we got to Dublin- Wayne a driver, got on the bus talking to us as if we were kids being pure ignorant basically telling us to get over it.. after missing the opening acts of the concert and being late.. AFTER PAYING FOR THE BUS FOR THE CONCERT!!! Joke of a company.. customer service isn’t any better either!! Will stick to Kelly’s travel from now on.. at least they are reliable 😊

Bus driver a few weeks back told me they were switching to cashless payments and need to use card when i offered cash to use the bus, luckily i had both at the that time. I went to use the bus today (20/06/26) from urlingford into kilkenny, and a different bus driver told me they only take cash when i only had card this time. Had to get off the bus and head back home since its the only bus that arrives in kilkenny at a reasonable time. Very confusing experience and cost me seeing a loved one for another 2 weeks, due to our work and other schedules.

Missed my bus from Kilkenny to Dublin City because they changed the stop location without updating the signage at the physical bus stop. Driver went straight past me even though I was waving him down to stop.

Took me an extra 3 hours to get home. Emailed JJ Kavanagh for a refund of my fare, and received a dismissive response from customer support rep Paul, who attached my own ticket to the email and told me the location was “clearly updated on your ticket. Sorry you missed your bus.”.

If a customer regularly books à ticket for a certain route, and all of the signage for the bus stop hasn’t been updated, and there has been NO updates informing the customer of the change, they’re not going to notice an updated pinpoint on a ticket PDF.

I still haven’t been refunded for a service I paid for but did not receive due to poor communication. I used to go out of my way to recommend this company to others, but never again. Disgusted.

The bus drove past me on Eden Quay in Dublin, guess I’m staying in Dublin tonight. Terrible service

Had a great time, Brian our driver was very informative and entertaining. He was the best coach driver ever!

Absolutely appalling service. I looked at the Nenagh to Limerick timetable online. It stated in black and white clearly that there was a quarter past four bus leaving at Kickham street. I waited for the bus and it eventually turned up. I then asked the driver if he was he going to Limerick. He abruptly told me “No” and walked off. I asked him why have you 4.15 on your timetable if the bus isn’t going at that time and he said the collages are off and the timetables are two years old. He abruptly said to me to buy a ticket online and not come down to buy one on the bus in future. I was very annoyed and complained to him but received no apology or acknowledgment. He was a completely rude ignorant man. If that’s the way you choose to run your business with timetables that are completely inaccurate and incredibly rude drivers and with complete incompetence. I will no longer be using this bus service again.I have been a loyal customer for over 30 years. You knowingly have no clear notice for customers on your website. Your drivers seriously need a course in customer care and how to speak to customers in the future. I would not recommend this service to anyone.

Really pleased with the service I must say. I boarded the evening bus from Roscrea to Dublin Airport. Being exhausted that day I collected my check in luggage but left my bag pack in the bus. Once inside the airport I realised I didnt have my bag pack on me & my travel docs & passport was in it. I rushed to Zone 16 to check if the driver was still there but he left. Another driver named Leszek asked me to stay calm & offered to help me out like a God sent angel & loaded my bags in & took me with him in his big bus that came from Waterford which wasn't even my route & he tried to find the driver of the bus i was in. After trying 2 or 3 places in the big long bus through the busy Dublin traffic he finally succeeds to find the bus driver & retrieve my bag pack. Leszek went out of the way to help me out after his long journey. Such a lovely person he is. Thanks buddy if it wasn't for you I wouldn't be able to make the trip that day. I'd highly recommend JJ KAVANAGH because their journeys are really comfortable and their service is I've experienced was really above & beyond.

Can anyone tell me has the 2am bus from Dublin Airport to kilkenny city is it no longer in service the earliest is 4.45am no matter what way I try l can't seem to find out

Thanks a long shot putting it up but the time table is incredible poor

Got on a bus in nenagh towards limerick.. asked the driver for a single ticket. 11 euro, no problem. I take out the correct amount in cash and the driver proceeds to tell me that they dont accept cash.. meanwhile, im looking at a sign right in front of me that clearly says, "card payments preferred" now unless I'm mistaken, that implies that I can still pay by cash.. so i said to the driver, until your sign states that it is "card payments ONLY" I can, and will be paying in cash.. the driver responded by saying that he would pay for the ticket with his card and I could give him cash in exchange, which i thought was actually a very sound thing to do.. i gave him the cash for the ticket and he ushered me on, but didn't actually give me a physical printed ticket.. now im not 100% sure that this is the case, so im not accusing him of anything, but I got the impression that he put the cash in his pocket and didn't actually make the card payment for the ticket... either way, im delighted I was allowed board the bus so no complaints there.. I just think that for one, if it's actually card ONLY, then thats what it should say on the signs and not say PREFERRED. and secondly I feel like I should have been printed a ticket as a proof of purchase.. otherwise he could quite possibly have just pocketed my money..

I took the 815am bus to Dublin Airport from Tipperary during the protests April 2026. The driver was amazing - he was informative (real about possible delays) but also reassuring and had a great sense of humour that kept everyone calm. I expected to be stressed and worried about making my flight but I was able to trust that he knew his routes and detours and would do his best to get us there. A massive thank you! I’ve been a customer for years and service has always been excellent.

0 stars. Missed our flights because the 3.20am bus was cancelled and they didnt bother telling us. 20 of us waiting since 3am and no bus, no emergency line, no explanation, no apology... nothing. Horrible company... Book Bus Eireann so you can be sure that it will be there when you've bought the ticket.

My daughter was going to Dublin airport today at 12.30 from Roscrea ,and the bus driver was so kind , helpful , said 👋 hello, smiled and was very friendly ☺️I felt comfort that there was such a nice man running this bus with my daughter on it ❤️
Thank you for your kindness at such a hard time ☺️😘 ment a lot to me ,

Terrible company,never returned to pick us up,wont respond to emails and the person on the phone was very unprofessional,vile scam of a company, avoided at all costs

The drivers are all friendly and are a credit to the business, however the customer service team running the emails and phoneline are a joke! I have used their busses countless times and rarely had I a problem, but there has been a few times where the bus departed my stop before the scheduled time or the bus skipping my stop, leaving me stranded and down the money I paid for the pre-booking. On multiple occasions Jj kavanagh refused to give me a refund and maintained they gave me credit on my next trip but they never do it's just LIES.

Total scam - left us in Kilkenny when the bus departed way to early - bus driver saw us and refused to stop and now they’re lying about it. Saying we were late. Total scam on tourists !!! Do not use them x