JJ Prints Reviews 521

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that prints are vibrant and look great. Many people highlight the excellent delivery service, frequently mentioning super fast shipping and well-packaged items that arrive promptly and in perfect condition. The overall service is also highly regarded, with consumers appreciating the helpfulness and efficiency from ordering to receiving their items. However, some customers also noted issues with quality control, reporting manufacturing errors such as scratches, bubbles, or damaged corners on their prints. A few other people also felt that the print quality was poor or not as expected, particularly when viewing images with the naked eye compared to through a camera. Additionally, some reviewers experienced problems with delivery tracking or found the cost of delivery to be unexpectedly high.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the fantastic quality of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the fantastic and exceptional quality... See more

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the super fast delivery... See more

Service

People report positive experiences with service. Customers consistently praise the outstanding and... See more

Order

Users describe positive interactions with order. Many customers praise the quick delivery, with some... See more

Based on these reviews

Rated 5 out of 5 stars

The company produces high quality prints and we bought 2 for delivery early in the New Year. Their overnight service had been suspended over the holiday period but once they were aware of our requirem... See more

Company replied

Rated 5 out of 5 stars

Absolutely chuffed with how our pictures came out! Items were delivered within timescale given and we'll packaged to avoid any damage during transit. Bonus is that it wasn't delivered via Evri who are... See more

Company replied

Rated 5 out of 5 stars

Update I have now received contact from the owner and he has resolved the matter and gone over and beyond to make sure I’m happy.Purchased 3 signs costing over £360. They arrived promptly and was ha... See more

Company replied

Rated 5 out of 5 stars

I did wonder how the prints would come out as they were my own pics from my phone. Turns out they are absolutely fantastic and I couldn’t be happier with them. Super fast delivery too and all the prin... See more

Company replied


Company details

  1. Poster Store
  2. Decoration and Interior Design Store
  3. Gift Shop
  4. Home Improvement Store
  5. Motorsports Store
  6. Photo Printing Service

Written by the company

JJ Prints is a family-run business bringing your favourite photos and designs to life as bold, frameless wall art. Whether it’s your own picture or one of our 1,100+ artist-made designs, we’ve got something for every space. Fast UK delivery, friendly service, and prints made with care — that’s JJ Prints.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

521 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Always fast delivery and great service

Really quick delivery and fantastic custom prints using my own uploaded images. Only one thing could have improved the service and that would be a resolution checker with confirmation that images uploaded would be suitable for A1 printinh. I wasn't sure when ordering and kept my fingers crossed. Turned out fine but was worried!

April 8, 2026
Rated 3 out of 5 stars

There is nothing wrong with the company…

There is nothing wrong with the company it's the courier company they use called FedEx and their customer services are absolutely ibismal I was given a date for my parcel to be delivered so I waited in all day nothing so I sent them an email they msg me and gave me another date on which I stayed in all day again another no delivery.Ithen had yet another date which was yesterday thankfully my neighbour was in and able to sign for it

April 7, 2026
Rated 5 out of 5 stars

Top pics

It was easy to do quick notified all the way off where the pics are really good quality and so detailed really impressed

March 31, 2026
Rated 5 out of 5 stars

Fantastic product

Fantastic product, great quality, really quick delivery.
Delighted with the service, would highly recommend this company

March 25, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE

DO NOT USE
Customer service disgraceful
Trying to return item and had no response to emails and messages in over a week.
Will be taking this matter further.

March 4, 2026
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Reply from JJ Prints

Hi Matt,

Apologies for the delay however I do believe this has been resolved and refunded for you.

Kind regards,

Josh & Jack
Co-founders

Rated 5 out of 5 stars

Great Quality, Fast Delivery, and The Perfect Addition to My Room

The posters really enhanced the look of my room and made it feel much more put together. I live in the United States, and I was pleasantly surprised by how quickly the wall art arrived and that it came in perfect condition.

March 3, 2026
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Reply from JJ Prints

Thank you Tyler, very kind words and we're pleased everything arrived as you expected, if not better :)

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Rated 5 out of 5 stars

Great quality prints.

Easy to deal with. Great quality image, including one from my own photo library and well packaged and presented pictures.

March 3, 2026
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Reply from JJ Prints

Thank you for your order and kind words Mal :)

Rated 5 out of 5 stars

Great service

Great service , super fast turnaround and great communication

March 4, 2026
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Reply from JJ Prints

Thank you for your order and kind review :)

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Rated 5 out of 5 stars

Good quality items

Good quality items, packed really well and mine was delivered in two days of ordering

February 25, 2026
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Reply from JJ Prints

Very kind review and thank you again for your order with us :)

Rated 5 out of 5 stars

Excellent Quality

Fantastic choice of print designs
Great offers and prices
Fast tracked well packed delivery

February 25, 2026
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Reply from JJ Prints

Thank you Michael :)!!!

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Rated 5 out of 5 stars

Eye-catching

I ordered 2 prints of race cars on a bogof offer. They arrived very quickly and extremely well packaged. The colours are vivid and the quality is exceptional. Even the domestic manager likes them. The man cave is a little bit better as a result.

February 25, 2026
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Reply from JJ Prints

Thank you for such kind words and for your order with us!!!

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