Fantastic service by the installation team. As advertised, no dust or mess when cutting the floor channels. Profesional job from start to finish. Highly recommend using JK for u/floor heating. Th... See more
Location
Switch locationUnit 4, Birch Court, Grosvenor Grange, Woolston, WA1 4GD WARRINGTON, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Neat and tidy job carried out without fuss while we were on holiday! Final bill took off some of the "extra over" cost for concrete cutting as not as much was required as originally thought. Went for... See more
Company replied
Found JK Flooring by accident after much research and am really delighted that we did. During the summer they were on site and installed 50 sqm into a barn conversion from 2006 that we were refurbishi... See more
Company replied
Brilliant company and staff to work with. Kept fully informed along the journey and supplied with all required information, i.e. YouTube videos, fully detailed quote telephone discussions etc. we had... See more
Company replied
Company details
Written by the company
JK floorheating provides the JK® system, a unique, revolutionary, in-ground UFH system without any build-up in height. The specially designed and patented ‘JK floorgrinder' dustlessly creates grooves in the existing screed into which the heating pipes are laid. This makes the JK® system a very unique and desirable zero build-up, warm-water underfloor heating system, which can be installed into renovations, refurbishments, change of use projects or new-build projects. JK operates from seven locations in the UK covering the entire country from your local branch. Check our website for full branch details in your area.
JK® system
Written by the company
- 'Heat your home from the floor up!'
- The JK® system is a water-based retro-fit underfloor heating system (UFH). Our installation method uses patented JK floorgrinders to create 15*15mm channels into existing screed or concrete floors whilst maintaining dustless extraction. Heating pipe is then laid into these channels which sit directly below the floor finish.
- Highlights system
- ✓ Affordability: no sub-floor work needed ✓ Quick installation: can be completed within a single day by trained JK installers ✓ Suitable for all floor finishes: Tiles / LVT / Engineered Wood ✓ Responsive: you can feel the warmth in minutes Underfloor heating delivers comfortable, uniformed warmth whilst consuming less energy, acting as a primary heat source without the need for radiators.
- Donate to Charity - Dare to Live & Circus Star -
- JK floorheating Ltd will donate per legitimate review a contribution to Circus Star to give a disadvantaged child a magical night and Dare to Live to support servicemen and women transition to civilian live.
JK's Comprehensive Warranty: Comfort and Security for Life
JK SYSTEM ~ peace of mind
Erleben Sie unvergleichliche Ruhe mit JKs umfassender Garantie, die bis zu 50 Jahre Abdeckung auf bestimmte Teile der Fußbodenheizung bietet. Genießen Sie eine lebenslange Garantie, die nicht nur Wärme, sondern auch dauerhaften Komfort, Sicherheit und Seelenfrieden für Ihr Heizsystem gewährleistet.
Contact info
Unit 4, Birch Court, Grosvenor Grange, Woolston, WA1 4GD, WARRINGTON, Cheshire, United Kingdom
- 01925819551
4.7
Excellent
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service by the installation…
Fantastic service by the installation team.
As advertised, no dust or mess when cutting the floor channels.
Profesional job from start to finish.
Highly recommend using JK for u/floor heating.
Thanks for a great job.
June 26, 2026
Unprompted review
Very helped customer service and a…
Very helped customer service and a verte good heating system
January 26, 2026
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Brendan,
Thankyou for taking the time to leave us with a good review.
Nice to hear you have been provided with the service required and that the heating is working well.
Warm regards
JK Team
Found JK Flooring by accident and ……
Found JK Flooring by accident after much research and am really delighted that we did. During the summer they were on site and installed 50 sqm into a barn conversion from 2006 that we were refurbishing. We really didn’t want any height build up considering the kitchen units were still very much useable and JK seemed the way to go. Combined with a heat pump and tiled flooring installed on top and set up,as one zone with the existing radiators. We only really got to understand the real benefit from November onwards when it turned cold and it has worked brilliantly - the areas done are continually warm and cosy. From quote to installation everything was smooth and wouldn’t hesitate to recommend the team.
May 28, 2025
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Darren,
Thank you so much for providing us with this review.
Its great to hear feedback on this platform when it comes to someone who has had the system installed for a period and can provide information on how it has performed.
For our system combined with a heat pump, we are determined to ensure that the efficiency is the best that can be physically achieved and it sounds like the results for your barn conversion have been achieved to a great standard of expectation.
Many thanks for choosing to go ahead with us and for believing in what it is we do.
Warm regards
JK Team
Everything from beginning went super…
Everything from beginning went super smooth mega friendly and professional people
August 7, 2025
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Pablo,
Many thanks for providing us with a positive review and for your comments.
Glad we were able to provide you with a great level of service.
Warm regards
JK Team
Great Customer Experience from Start to Finish....
The entire process from inception to completion was handled by JK Floor heating with professionalism and skill. Despite resourcing challenges the regional Operations Manager ensured the project was delivered on time; thank you Kris. We look forward to enjoying the benefits of the installation during the next heating season. I would not hesitate to recommend JK Floor heating to other householders considering retrofitting underfloor heating to their property.
July 10, 2025
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Andrew,
Thank you very much for providing us with such a great review.
Kris currently enjoys a deserved rest on holiday currently, but when he is back in a week we will ensure that your feedback is passed on to him.
We are delighted to have been given the opportunity to put UFH in your home and should you need any further support, please do get in touch.
Warm regards
JK Team
Not been able to try the system yet but…
Not been able to try the system yet but can’t fault the installation service, nothing to much trouble, worked cleanly and tidily, really got stuck in to finish the job promptly. Chris, Jack and Jaydon all deserve a mention.
May 14, 2025
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Les,
Many thanks for leaving us with a great review and for the positive feedback for our team in Warrington who served your installation. We will ensure your comments are forwarded to them.
Any questions around the set up of the system which you may need to clarify with us then we are more than happy to help and you are of course more than welcome to update your review once you have had the opportunity to use the system for a while to let everyone know your thoughts.
Warm regards
JK Team
Professional services
High quality job results, very professional services, highly recommend JK Floorheating! Great communication, Kris explained the whole process very clearly and answered all questions we had. The installation process took them less than half of a day, very smooth and well prepared.
March 14, 2025
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hello,
Many thanks for providing us with a great review.
We will be sure to pass your comments on to Kris and his team from our branch in Warrington.
Warm regards
JK Team
Thanks Guy!
Thanks Guy for being on time, helpful, polite and extremely hard working! This is the second time I have used your company and would highly recommend!
April 16, 2025
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Julia,
Many thanks for sharing your review with us and also if this is the second time you have used us then thank you for being a returning customer.
We will ensure to pass on your comments to Guy from our installation team in Warrington.
Warm regards
JK Team
Underfloor heating project in Warwickshire
The team of Chris, Jadon, Dale and Guy did a superb job of this. They were professional, competent, hard working and very polite. This wasn’t an easy job, with hard concrete as opposed to screed, and with some complex pathways. They planned it out well and executed to perfection. No dust and no mess, which was quite an achievement. Thank you, very pleased !.
March 10, 2025
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Martin,
Thank you for providing us with such a great review.
We are very pleased to hear that with the requirements of your installation that we were able to complete in a manner to your satisfaction.
Your feedback will be passed on to Kris [Operations Manager] and his installers from our NW office.
Warm regards
JK Team
Very smooth process.
Very smooth process.
From our initial enquiry with Kris, we felt relaxed and confident with JK Flooring.
Quote & ordering was easy and well communicated—we knew exactly what to expect, and the videos helped us prepare the area properly the day before the job.
Dale, Guy, and Jay were brilliant from day one. They explained everything properly, kept everywhere clean, and respected my home. They clearly know their stuff and work professionally. The underfloor heating install and concrete grinding were done with care and precision, and the end result is spot on.
It’s rare to find tradespeople who are this easy to deal with, turn up when they say they will, and actually do the job to a high standard. Would 100% recommend JK Flooring to anyone considering underfloor heating.
January 30, 2025
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Rick,
Apologies that we have missed replying to your review as soon as it was left.
Thank you so much for giving us such a great endorsement and for the trust in the JK installation team here in the North West. We will ensure that your comments are fed back to Kris and his team.
We hope that since the work was completed that you are satisfied with the result and if we can be of any further assistance then please do get in contact with us.
Warm regards
JK Team
Excellent company and staff
First class comms, zero mess, very neat install from Dale and Guy (North West team) - nice guys too.
Quality of kit is excellent, manifold, pipe and valves all branded.
Visits by Allen and Chris prior to the install were really helpful
A company that does what it says, a pleasure to deal with
January 23, 2025
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Nick,
Thank you for providing us with such a fantastic review.
Great to hear that your installation went as we would all expect and thank you for accommodating our team with regards to the preparation work completed before we came in to install.
You stuck with us despite being let down on an original site visit last year so allowing us the opportunity to make amends meant a great deal to the team in the North West.
Thank you for being a great customer to deal with and should you need any further assistance then please do get in touch.
Warm regards
JK Team
Poor install team communication
Product seems great but was very disappointed with the installation guys who didn’t let us know where they were upto and at the end of both days just left without even saying anything.
Paid extra for a screed finish which was left looking like a child had done parts if it, very poor finish. Going to do the rest of the house next year so will definitely have a good look around for alternatives as the installation team was a real let down. Krys the manager did come to have a look and offered assistance which was good just a shame about the install.
September 5, 2024
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Chris,
Thank you for speaking to me directly back in September when both this review and your UFH installation was completed.
I believed that I had replied to you via this method immediately after our phone call, but it clearly hasn't posted so I apologize for this delayed follow up to your review.
After we spoke I informed Kris [NW Operations Manager] of your review and feedback of the installation team. Like myself, he was also disappointed this had occurred.
Customer experience is of great focus throughout our company and we feel this reflects with how many positive reviews we receive here on TP. To be informed of the issues around simple lack of communication and courtesy once your job was completed simply wasn't acceptable to us and has since been dealt with internally.
As discussed around the flexseal application, i can again only apologize about some of the areas where high points were left. As mentioned, the compound is not installed in a fashion where we go from perimeter to perimeter of a room and we will also avoid laying the compound under units / islands as it is a means of backfilling the UFH pipework only and not intended to be a self-levelling compound, so it will never leave a flat / smooth finish as it is applied with a 2mm notch trowel.
Understanding that a bad experience can put people off using the same business / service again, it would be regretful on our side Chris if we were not able to undertake the remainder of your project once you are ready for the works to commence.
It is very unlike us to provide the service level we know we can achieve and I would welcome any opportunity to be able to put this right and show you what the standard of service should have been like from the very beginning.
You are more than welcome to contact me directly should you have any further need to do so. My e-mail address is
a.brady@jk-gb.com
Warm regards
Allen Brady
Operations Director
JK floorheating
Easiest part of build
Just had jk into install my underfloor heating and I’m delighted with work done the 3 lads Guy, Dale and Ryan were punctual and polite answered any questions I had and finished job ahead of schedule, this has been one of the easiest experiences of my build.
Would I recommend definitely
September 12, 2024
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
HI James,
Thanks very much for sending us such a great review.
Pleased to hear the good feedback for the lads on your job that operate from our North West team.
We are always available for assistance moving forward should it be required.
Warm regards
JK Team
Brilliant company and staff to work…
Brilliant company and staff to work with. Kept fully informed along the journey and supplied with all required information, i.e. YouTube videos, fully detailed quote telephone discussions etc. we had a urgent need for the solution due to other trades wanting to carry on and they accommodated us brilliantly. Lads who attended site very knowledgable and professional and done a great job.
August 27, 2024
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Chris,
Thank you for leaving us with a great review and your positive comments.
Glad to have been able to have served you for the UFH requirements.
We will pass on your comments to the installation team of Ste and Ryan from our Warrington office who completed your installation.
Should you ever need further assistance then please get in touch.
Warm Regards
JK Team
Neat and tidy job carried out without…
Neat and tidy job carried out without fuss while we were on holiday! Final bill took off some of the "extra over" cost for concrete cutting as not as much was required as originally thought. Went for the JK Flexseal option, so that floor was ready for latex levelling screed straight afterwards.
June 26, 2024
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hello,
Many thanks for providing us with such a positive review.
We are delighted to hear that you are pleased with the work completed at your property and for the feedback you provide around our honesty to costing.
Many thanks for being one of a many valued JK floorheating customers.
Warm regards
JK floorheating
No subfloor insulation no problem
Right o, well we have had our UFH system installed and operational for over 18 months, I cannot recommend this company enough from making first contact to them actually delivering their services and installing everything went super smooth.
Background as to why I went for JK, I live in a stone built cottage in northwales with a non insulated floor it was not an option to rip up the floor nor to add insulation on the top, so having the UFH cut into the existing floor was our option, but not being insulated had me a bit worried as to how much heat I would actually feel under my feet, I’d been told I may loose a little heat to the ground but I should definitely have a warm floor regardless, so I bit the bullet and we went for the system, I can tell you the floor very much gets warm! Me and the wife have said it’s a total game changer to the way the house is heated, the heat distribution around the room is so constant. No cold patches, it really is the business. Oh and drying clothes on a maiden in the winter is a dream, no more pushing up against a radiator to dry, place anywhere in your room and within a day your clothes will be dry,
Anyway enough rambling, if you’re unsure about jk floorheating don’t be!!!! It’ll be the best decision you ever made. 😎
April 6, 2024
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Bruce,
Where do we start to thank you for this review?
Delighted to hear that the system gives you 18 months of heating comfort, especially given that your floor slab is not insulated as you mentioned.
The JK system being designed to still be the primary heat source in older buildings that don't carry insulation in the floor is further proven by your comments and we massively appreciate you sharing this with us on our Trustpilot audience.
You may have also have come up with a unique add on sale for us. A clothes maiden with every JK installation!
Thanks again Bruce for sharing with us your comments and review.
If we can assist you further then please get in touch,
Warm regards
JK Team
Couldn’t recommend highly enough
Couldn’t recommend highly enough. Kris & Steve were superb and completed the job to an exceptional standard. Clean & tidy, no mess or fuss.
Wouldn’t hesitate to use them again in the future 😄
March 19, 2024
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Rob,
Thank you for giving us a 5 star review and for your comments which have been passed on to Ste and Kris from our office in the North West.
Always great to hear about clean and tidy installations, but thanks also for having everything prepared before our arrival to help the installation go as smoothly as it did.
Warm regards
JK Team
Underfloor heating Quote
I was given the JK Floorheating warrington no by a work colleague who had work done by them and said they were Excellent so i contacted them they requested a floor plan which i sent they contacted myself within days with a quote Excellent service All-round
October 9, 2023
Reply from JK floorheating Ltd. - JK floorheating NW
Hi David,
Many thanks for providing us with such a positive review at this early stage of your enquiry with us.
We note that you have received your quotation, but currently have not had a system installed.
If we can assist you with any further enquiries about our system then please get in touch.
If you did proceed with our services, then we would very much welcome any further input and amendments to your review that reflect how you found the overall procedure to be with us.
Warm regards
JK Team
Excellent service
Excellent service. Manager Allen is amazing, great customer service, he responded to all my emails and queries swiftly and very reasonable and affordable cost. Very accommodating, tried to meet our expectation.
3 staff came to install on the day as scheduled, very punctual, arrived on time and finished work on time as scheduled, beautiful finish.
Very happy with the service, strongly recommend JK flooring
June 20, 2023
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Kelvin,
Thank you for taking the time to leave us with your positive review and comments.
We will pass on your comments to Allen and also to the installation team of Steven and Dale who completed the UFH installation for you.
The addition of our system to your new home is something that we know will bring you many, many years of warmth and thank you again for using us here at JK.
Please get in touch if we can ever assist you further.
Warm regards
JK Team
I have used JK a number of times on…
I have used JK a number of times on different projects and I can’t fault them. Great product and staff.
February 8, 2023
Reply from JK floorheating Ltd. - JK floorheating NW
Hi Tim,
Thanks for leaving this review and for the comments also.
Absolute pleasure to work with you also at Timo Ltd and hopefully we can be of assistance to you with more projects to come in the future.
Warm regards
JK Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.