I definitely feel like the products had an immediate impact on my skins glow and hydration. Looking forward to seeing how these work long term.
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It always is GREAT i just wish that sometimes give us clients a 25% off and not have to have a subscription to have more delivered after the first order with in 90 days, some of us it last longer than... See more
Company replied
One product that I’ve tried and I adore is their face wash,”That Hit Single”. I have lost count on how many I have purchased, for myself and to gift the family and friends. But what I so appreciat... See more
Company replied
I absolutely loved the JLo kit I originally received it as a gift and have purchased my next kit. It has dramatically changed the fine lines and wrinkles across my forehead and eyes ! Also I have very... See more
Company details
- #100 of 149 best companies in Health and Beauty Shop
- #53 of 81 best companies in Beauty Product Supplier
- #10 of 14 best companies in Beauty Products Wholesaler
- #19 of 37 best companies in Beauty Supply Store
- #18 of 31 best companies in Cosmetics Industry
- #36 of 60 best companies in Cosmetics Store
Contact info
United States
- jlobeauty.com
4.2
Great
137 reviews
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Reply from JLO Beauty
Thank you for sharing your feedback, Alka. We’re sorry to hear that your experience with JLO Beauty didn’t feel worth the price based on your expectations for the product. We truly appreciate you taking the time to let us know, as your feedback helps us continue to improve. Thank you for being part of your beauty journey.
Reply from JLO Beauty
We’re so grateful you took the time to share this with us, Jessica! It’s wonderful to hear that you’re enjoying your JLO Beauty experience, and we’re excited for you to continue feeling confident and radiant with every use. Thank you for being a valued part of our community!
The person I talked to on the phone was…
The person I talked to on the phone was nice and kind but really couldn’t help me
July 15, 2026
Reply from JLO Beauty
We sincerely apologize that your recent experience with our Customer Care team did not meet your expectations. Your feedback is important to us, Sandra, and we appreciate the opportunity to improve. Please contact our Customer Care team at 1-800-704-7551, available daily from 7:00 AM–10:00 PM EST, so we can assist you directly.
I like that products because are nice…
I like that products because are nice for my face, I have 5 years more or less and I use all the steps in my face
July 16, 2026
Reply from JLO Beauty
Thank you for sharing your wonderful feedback, Deisy! We’re so happy to hear that JLO Beauty has become a valued part of your skincare routine. We’re truly grateful for your continued support and honored to be part of your glow journey.
Easy to change your subscriptions every…
Easy to change your subscriptions every shipment. Packaging is perfect. Easy pay plan. And I love the product!! And also a Fan.
June 10, 2026
Reply from JLO Beauty
Thank you for your wonderful feedback, Stacy! We’re so happy to hear that your JLO Beauty experience has been seamless and enjoyable. We love knowing that you appreciate the convenience of our services and are enjoying the products as part of your beauty routine. We're grateful to be part of your glow journey.
Best product I ever used
Best product I ever used. I get so many compliments on how young I look.
July 16, 2026
Reply from JLO Beauty
Thank you so much for sharing your amazing feedback, Josephine! We’re thrilled to hear that JLO Beauty has become such a loved part of your skincare routine. It means so much to know that you’re feeling confident and enjoying the results of your beauty journey. We truly appreciate your support and hope you continue to glow with JLO Beauty!
Reply from JLO Beauty
Thank you for sharing your lovely feedback, Susan! We’re so happy to hear that you’re enjoying your JLO Beauty experience. With consistent use, you can expect those visible benefits to keep building and your skin to continue looking its best. Thank you for choosing JLO Beauty as part of your skincare journey.
I never signed up for a subscription…
I never signed up for a subscription and they started pulling money out of my account every month. Cannot reach an actual person to fix this. Product is nice, but the auto subscription needs to stop.
March 1, 2026
Reply from JLO Beauty
Thank you for sharing your feedback, Melissa. We’re sorry for any confusion regarding our membership program and understand your concerns about the recurring charges. The introductory offer includes future shipments unless the membership is canceled. We’d be happy to provide additional support and help review your account details. Please contact our Customer Care team at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
I love the products
I love the products, it works for me and price is good.
The packaging is nice and travel sizes are perfect.🤩
I use everyday morning and night and portions are too much still.
I’ve had to cut back monthly shipments but you’ve made that easy.
July 16, 2026
Reply from JLO Beauty
Hi Jo, thank you so much for sharing your wonderful experience with us. We’re thrilled to hear that JLO Beauty has become a part of your daily routine. It’s great to know that our flexible subscription options have helped you personalize your deliveries to fit your needs. We truly appreciate your support and are so happy to be part of your skincare journey!
You’re very helpful on the phone and I…
You’re very helpful on the phone and I receive my moisturizer on time
May 30, 2026
Reply from JLO Beauty
Thank you for sharing your experience, Wanda! We’re thrilled we could help! Thank you for recognizing our Customer Care team — we’re always happy to support our customers. Your kindness and loyalty truly motivate us, and we’re honored to continue this glow journey with you.
Thumbs down on Customer Service
I am actually going to cancel. You guys took unauthorized payments from my debit card & when I called to say no, they only refunded me $50 & it should have been for over $100.
Products are great! Customer Service was terrible & there was a communication gap with the CSR & they did NOT understand what I was saying or what had been done wrong.
April 15, 2026
Reply from JLO Beauty
Thank you for taking the time to share your feedback, Shellee. We’re glad to hear you’re enjoying our products, and we’re sorry for the frustration you experienced with your account and your interaction with our Customer Care team. We understand how important it is to have your concerns properly addressed, and we’d appreciate the opportunity to look into this further and assist with a resolution. Please contact our Customer Care team at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
Reply from JLO Beauty
Thank you for sharing your feedback, Ruby! We’re delighted to hear you had a positive experience with JLO Beauty. We appreciate your support and are happy to provide a seamless shopping experience for our customers. Thank you for being valued member of our community!
I love you guys products make me a lot…
I love you guys products make me a lot more beautiful
July 16, 2026
Reply from JLO Beauty
Thank you so much for your wonderful feedback, Yolanda! We’re thrilled to hear how much you’re enjoying JLO Beauty. We’re grateful to have you as part of our skincare journey!
Products as advertised
I definitely feel like the products had an immediate impact on my skins glow and hydration. Looking forward to seeing how these work long term.
July 1, 2026
Reply from JLO Beauty
Thank you for your glowing feedback, Leila! We’re thrilled to know you’re enjoying the beautiful benefits of JLO Beauty. Your support means so much, and we’re grateful you’ve chosen our products to be part of your skincare routine.
Reply from JLO Beauty
We're sorry to hear that your experience was not what you expected, Ceilin. We appreciate you taking the time to share your feedback with us, and we value your thoughts, as they help us continue to improve. We would also love the opportunity to better understand your concern. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Blockbuster face cream & night serum…
Blockbuster face cream & night serum are my favorite! A little goes a long way with the blockbuster cream. I’ve used it for 5+ years now!
July 6, 2026
Reply from JLO Beauty
Lauren, we appreciate your glowing feedback. We’re thrilled to know these products have become essential in your routine. Your long‑time support means so much, and we truly appreciate your trust in JLO Beauty.
I love this product
I love this product, shipping time was great and did I mention I love the products!!!
July 7, 2026
Reply from JLO Beauty
It’s great to know your JLO Beauty product has been such a positive experience, Brandy! We truly appreciate your feedback. Thank you for choosing JLO Beauty.
Reply from JLO Beauty
Thank you for your wonderful review, Martha! We're thrilled to hear you’re enjoying JLO Beauty and truly appreciate you taking the time to leave a review. We're grateful to have you as part of the JLO Beauty family!
Reply from JLO Beauty
Thank you so much for sharing your feedback, Theora! We’re delighted to know you’re enjoying your experience with our product. And your support truly means a lot to us, and we’re so grateful to have you as part of our JLO Beauty family.
Reply from JLO Beauty
Thank you for sharing your experience with us, Loretta! We’re glad to know your JLO Beauty order arrived smoothly and that everything met your expectations. Your support means a lot to us and we want to appreciate you choosing JLO Beauty.
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