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Rated 5 out of 5 stars

I usually think that facials are useless, but this was remarkable. Jenny did such an amazing job! I can't recommend this facial enough. It's pricey, but completely worth it.

Company replied

Rated 5 out of 5 stars

Got my lotions on time. I had to sign for the package. All my items had long expiration dates. Happy with my purchase. Will order again!

Rated 5 out of 5 stars

Love love love this product! I just wish I can bathe in this serum! It is absolutely phenomenal and my skin has never looked better! Will definitely repurchase

Company replied

Rated 1 out of 5 stars

I am so disappointed about my face masks that I ordered. The whole boxes are expired in 2024. It made my skin irriated and red. Please be careful to order from this website.

Company replied

Company details

  1. #33 of 71 best companies in Beauty Product Supplier
  2. #21 of 30 best companies in Cosmetics and Perfumes Supplier
  3. #19 of 51 best companies in Cosmetics Store
  4. #4 of 4 best companies in Facial Spa
  5. #57 of 146 best companies in Health and Beauty Shop
  6. #4 of 5 best companies in Medical Spa

Written by the company

Hello, beautiful souls! We’re delighted to welcome you to Kosmomo Beauty, a U.S.A-based destination for curated facial care and cosmetics from world-renowned skincare brands across South Korea, Japan, and Europe. Founded in 2019 by Linda, Kosmomo Beauty is more than just a beauty shop—it’s a thoughtfully curated collection of professional-grade skincare products traditionally reserved for licensed aestheticians, boutique spas, and luxury skincare clinics. Each product is personally tested and hand-selected by Linda, ensuring the highest standards of quality, performance, and integrity. What sets us apart? Our offerings come from advanced professional lines—crafted with potent actives, premium-grade ingredients, and designed to target specific skin concerns with precision and care. These are results-driven formulations trusted by skincare professionals around the world. ​ “Skincare is not just a passion for me—it’s a ritual of self-care and healing. When someone compliments my skin, it lifts my spirit and empowers me. Through Kosmomo Beauty, my mission is to bring effective, professional skincare into your daily life—helping you reveal a more radiant, confident version of yourself.” — Linda, Founder of Kosmomo Beauty ​ Thank you for choosing Kosmomo Beauty—we’re honored to be part of your skincare journey.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

44 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I am so disappointed about my face…

I am so disappointed about my face masks that I ordered. The whole boxes are expired in 2024. It made my skin irriated and red. Please be careful to order from this website.

December 8, 2025
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Reply from Kosmomobeauty

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback.
For transparency, the expiration date of this facial mask was clearly stated in the product description and product options, and the item was offered as a clearance product for that reason.
While clearance items are typically non-returnable, we reached out privately and offered a one-time courtesy refund upon return of the unused items as a goodwill gesture.
We genuinely care about our customers and always aim to be open, fair, and responsive. Thank you for giving us the opportunity to clarify.
Linda

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Rated 5 out of 5 stars

Customer service is good

Customer service is good, responding to my inquiry. I like to shop this place because they ship fast, it beats ordering directly from overseas.

August 8, 2025
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Reply from Kosmomobeauty

Thank you so much for your wonderful feedback—it truly means a lot to us! We look forward to serving you again.
Warmly,
Linda

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Happy with results

August 6, 2025
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Reply from Kosmomobeauty

Thank you so much for your wonderful feedback—it truly means a lot to us! We look forward to serving you again. Warmly, Linda

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Rated 5 out of 5 stars

Fast shipping!

July 22, 2025
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Reply from Kosmomobeauty

Thank you for your kind feedback—it really means a lot to us! We can’t wait to serve you again.
Warmly,
Linda

Rated 5 out of 5 stars

Great service!

Great service!

June 25, 2025
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Reply from Kosmomobeauty

Thank you for the wonderful review! We are glad you enjoyed our service and product!-Linda

Rated 5 out of 5 stars

Quick delivery!

Products were packaged well, great quality, and fast shipping!

June 22, 2025
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Reply from Kosmomobeauty

Thank you Meghan! We hope you enjoyed your products! Looking forward to serving you again!-Linda

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Rated 5 out of 5 stars

Best place to get quality products

Best place to get quality products, fast processing time and amazing service! A true gem, thank you so much!

June 10, 2025
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Reply from Kosmomobeauty

Thank you so much for your kind feedback — it truly means a lot to us!
We look forward to serving you again soon.
Warmly,
Linda

Rated 4 out of 5 stars

Found the items that I was looking for…

Found the items that I was looking for and delivery was prompt.

May 20, 2025
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Reply from Kosmomobeauty

Dear Kathy,
Thank you so much for your kind review! We're always striving to provide the best possible experience, so if there’s anything we could improve to earn that fifth star, we’d love to hear your feedback. We truly appreciate your support and look forward to serving you again soon!
Warm regards,
Linda

Rated 2 out of 5 stars

Packing of package wasn’t good

Packing of package wasn’t good, no box

April 23, 2025
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Reply from Kosmomobeauty

Dear Jeesook,

Thank you so much for your recent purchase and for taking the time to leave a review. We're very sorry to hear that you were disappointed with the packaging.

As a small business, we truly value every customer and take great care in shipping our products exactly as shown in our product listings. While we don’t use traditional boxes for all items, we do our best to ensure safe and secure delivery.

If any of the products you received were damaged in transit, please let us know—we would be more than happy to assist and make things right.

We’re proud to have maintained a near 5-star rating thanks to the support of wonderful customers like you. Every review truly matters to us and directly impacts the success of our small business. If you feel your concern has been addressed, we would sincerely appreciate it if you’d consider updating or removing your 2-star review. Your opinion means the world to us, and we genuinely want to make your experience a positive one.

Thank you again for your support. We hope to have the opportunity to serve you better in the future.

Warm regards,

Linda
Kosmomo Beauty

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