I send money on 2 occasions. The 1st time took 7day business days. Which is understood. The 2nd time I send money and its been 5business days thus far and the money have yet to reach my bank account.... See more
Company replied
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See what reviewers are saying
I’ve been trying for months to activate an online account with JN bank and up-to-date, l am not successful, I have made several attempts to reach out the bank and no help thus far. So I am asking,... See more
Company replied
The fact that I had an emergency and you guys went above and beyond to assist, and offered advice to expedite the process; I am grateful and yes your customer service is great. Now if i could jus... See more
Company replied
JN money service is excellent, because it allows my daughter to get her school money on time, and all bills get to be paid on time. I would love to use this opportunity to say a big thank you to JN.
Company replied
Company details
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
71 Eastern Avenue, Crowne Square, 345, George Town, Cayman Islands
- 1-800-744-1163
3.3
Average
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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To be honest JN money service is…A life saver.
To be honest JN money service is excellent, because it allows my daughter to get her school money on time, I would love to use this opportunity to say a big thank you to JN.
October 10, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you so much for taking the time to share your experience with us. We're delighted to hear that our service has been instrumental in ensuring your daughter receives her school funds on time. Your kind words mean a lot to us, and we're grateful for your trust in JN Money. We appreciate your business.
The best money transfer service in the…
The best money transfer service in the western hemisphere.
August 31, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your high praise! We're honored to be regarded as the best money transfer service in the Western Hemisphere. We'll continue working hard to maintain this level of excellence. Thank you for choosing JN Money!
Staffs always courteous awesome
October 11, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your kind words! We're thrilled to hear that our staff's courtesy has made a positive impression on you. Providing excellent service is a top priority for us. We look forward to serving you again.
My last time was my wrest day off my…
My last time was my wrest day off my life..I have to go there 5 times for the day to send a money to my sister in Jamaica..her name erica Johnson
October 10, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your feedback. We're truly sorry to hear about the inconvenience you experienced during your visit. This falls short of the service we aim to provide. We'll make it our priority to address this issue and ensure a smoother experience for you in the future.
Excellent teams
Excellent customer, friendly and courteous staff , especially Ms T Henry always pleasant. overall great team and security officer.
October 6, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your kind words! We're delighted to hear about your positive experience with our staff. We take pride in providing excellent service and maintaining a friendly environment. Your feedback is greatly appreciated.
Excellent customer service
Excellent customer service, fast and always reliable...never had any issues there before..
October 5, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your glowing review! We're thrilled to hear that you've consistently had excellent experiences with our customer service team. Providing fast and reliable service is at the heart of what we do, and it's wonderful to know we've met your expectations. Thank you for choosing JN Money.
Nice send money fast good coustomer…
Nice send money fast good coustomer service
October 11, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your kind words! We're pleased to know that you had a positive experience with our service and customer support team. Thank you for choosing JN Money!
Fast efficient and professional staff
September 29, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your kind words! We're delighted to hear that you had a positive experience with our team. We strive for efficiency and professionalism in every interaction. Thank you for choosing JN Money.
This is a convenient app to
This is a convenient app to
have in case you can’t make it to a store. I’ve had this app over 2 years and can truly say I’ve not had any issues with it. They work very hard to protect your privacy.
October 6, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your review. We're thrilled to hear that our app has been a reliable solution for you over the past two years. We appreciate your support.
Very Dependable No Excuses💯🔥🫵🥂🇯🇲🇳🇬🇯🇲🇳🇬🇯🇲🇳🇬🙏
October 11, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your review! We appreciate your business.
Need to update my account
October 11, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for reaching out regarding your account. For any updates to your JN Bank account, we ask that you reach out to JN Bank at 1888-991-4065.
Customer service
October 6, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your 5-star review!
Polite friendly and efficient.
October 11, 2023
Unprompted review
Reply from JN Money - Eastern Avenue
Dear valued customer, thank you for your 5-star review! We appreciate your business.
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