JN Money - Tottenham Reviews 39

TrustScore 4.5 out of 5

4.4

High Road 550, N17 9SY London, England, GB


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Rated 2 out of 5 stars

Sorry for the 2 stars ,But as im located in London England, the system keeps crashing when I try to send money to Jamaica , no matter what device I use, or if I use the app , online website, they... See more

Company replied

Rated 5 out of 5 stars

I still cannot believe the money was delivered into the intended account in a matter of minutes, in fact I'd say it was instant. I kept thinking it's too good to be true, as Jamaica, the Country of... See more

Company replied

Rated 5 out of 5 stars

The guys here in Tottenham are very helpful and understanding they are also helpful and patient with the elderly. They are always ready to give a helping hand and a listening ear words cannot express... See more

Company replied

Rated 5 out of 5 stars

Using JN money transfer online is smooth, quick and easy. Money was sent instant and my recipient received it easily. Good work Patrick Forrest

Company replied


Company details

  1. Money Transfer Service

Written by the company

JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.


Contact info

  • High Road 550, N17 9SY, London, England, United Kingdom

  • 0208-808-5923

4.4

Excellent

TrustScore 4.5 out of 5

39 reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very easy to use with multi factor…

Very easy to use with multi factor security. I am to send money anytime of day or night with the online account.

July 27, 2024
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear valued customer, thank you for your feedback! We’re pleased to hear that you find our system easy to use and appreciate the multi-factor security. Thank you for choosing JN Money.

Rated 5 out of 5 stars

Very good service thanks

Very good service thanks

July 14, 2024
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear valued customer, thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Better than the competitors!

Fast, efficient, hassle-free service. I also experienced excellent customer service which is very much appreciated.

June 14, 2024
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear valued customer, thank you for your kind words! We're thrilled to hear you enjoyed our fast, efficient, and hassle-free service. We appreciate your recognition of our customer service team!

Rated 5 out of 5 stars

As a was able to send money to support…

As a was able to send money to support family members without any issues

May 24, 2024
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Reply from JN Money - Tottenham

Dear valued customers, thank you for your feedback! We're delighted to hear that your money transfer experience went smoothly without any issues. We're here to help you support your family members whenever you need us.

Rated 5 out of 5 stars

The app is good and the employee are…

The app is good and the employee are Very professional thank you.

March 9, 2024
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear valued customer, thank you for your kind words! We're delighted to hear that you are pleased with our website and our employees very professional. Your satisfaction is our priority, and we appreciate your support!

Rated 5 out of 5 stars

very fast and reliable

very fast and reliable

February 29, 2024
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Reply from JN Money - Tottenham

Dear valued customer, thank you for your feedback! We're thrilled to hear that our service was both fast and reliable for you. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Paul Walker

Great service once the system is up and running no problem, transferring money and pay bills and other that's only if the system is up and running

January 20, 2024
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Reply from JN Money - Tottenham

Dear valued customer, thank you for your feedback! We're thrilled to hear that you've had a great experience with our services once the system is up and running. We understand the importance of a smooth transaction process and are continuously working to ensure a seamless experience for you. We appreciate your support and look forward to serving you even better in the future.

Rated 5 out of 5 stars

Quick and easy money transfer

Quick and easy money transfer directly to shop and a bank

January 11, 2024
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear valued customer, thanks for your feedback! We're thrilled to hear your money transfer experience was quick and easy. We appreciate your business!

Rated 5 out of 5 stars

Very straightforward and easy to used

The experience was very easy. You don't have to be computer savvy to used the money transfer or to pay bill on the the Jn transfer system. It is straightforward and easy to used.
I would really recommend to anyone.

October 16, 2023
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Reply from JN Money - Tottenham

Dear valued customer, thank you for your feedback! We are absolutely thrilled to hear about your positive experience with our service. Your feedback means the world to us! Thank you for choosing JN Money.

Rated 5 out of 5 stars

Never a bad moment using the JN online

Very easy to use Transfer Online Very easy never a bad moment using JN Money Transfer.

October 19, 2023
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear valued customer, thank you for your fantastic feedback! We're delighted to hear that you find JN Money Transfer so user-friendly and reliable. We're committed to making your experience seamless every time.

Rated 5 out of 5 stars

The peace of mind offered is second to…

The peace of mind offered is second to none. All done from the convenience of my home without setting a foot outdoor.

September 11, 2023
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear valued customer, we're thrilled to hear about your positive experience with our agents. Providing exceptional service and ensuring your security is our top priority. Thank you for your kind words! We appreciate your business.

Rated 5 out of 5 stars

Fast and easy to use

Because it is so fast and easy to use am happy

September 3, 2023
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear valued customer, we're delighted to hear that you're happy with our service! Making transactions fast and easy is what we aim for, and your satisfaction is our reward. Thank you for choosing JN Money.

Rated 1 out of 5 stars
JN Money - Tottenham logo

Reply from JN Money - Tottenham

Dear Valued Customer, thank you for your feedback and for bringing this matter to our attention. We understand the importance of having your balance accurately reflected in your account once sent. Our top priority is to provide you with the best service and resolve this issue to your satisfaction. A team member will be reaching out to you to further investigate.

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