Jobyco shipping ltd Reviews 

399
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent customer service and the helpful, polite, and competent staff, often highlighting individuals for their professionalism and dedication. The service is generally considered reliable, with many shipments arriving within expected timeframes and items often delivered intact. However, some people were dissatisfied with significant delivery delays, with shipments taking much longer than promised and items occasionally missing, alongside poor communication, including unreturned calls and no-shows for parcel collections. Additionally, some customers reported issues with damaged or opened packages, suggesting improper handling.

What people talk about most

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers expressing significant... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing disappointment due to poor... See more

Staff

Customers had positive experiences with staff, frequently praising individuals for their professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting excellent support from... See more

Product

Clients share ambiguous opinions on product, with some customers reporting positive experiences with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I think some of the workers are not competent enough. But for Vanessa at the call centre was polite, empathetic and gave a listening ear and was able to convince me not to cancel my booking. She is co... See more

Rated 3 out of 5 stars

I’ve shipped with Jobyco several times and the service has been reliable. There was a time my package came later than expected, which worried me, but Linda was very patient and reassuring. Thanks to h... See more

Rated 5 out of 5 stars

Wonderful and superb customer service. What a good asset to Jobyco. She was too professional; I least expected this from her. Very calm, composed and helpful in answering my queries. She needs a pat... See more

Rated 5 out of 5 stars

I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more


Company details

  1. Freight Forwarding Service

Written by the company

We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.


Contact info

3.5

Average

TrustScore 3.5 out of 5

399 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(399)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service

I have been using Jobyco since 2010 and am also impressed by their professionalism. I use their boxes/barrels and follow all instructions to the letter and all my goods get to Ghana intact. This week Sister Rose was exceptional in ensuring that I received the barrel which I ordered a bit late. Mr Kofi Takyi Bobie arrive this Morning with the barrel and boxes and went beyond the call of duty to pack them for me. Thank you both, I greatly appreciate it.

Thank you to all the staff members for making my experience with using Jobyco great!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Love Jobyco.

I am a young adult and have been really sceptical about using shipping company’s. However, I have been using Jobyco for a few years now. I can vouch that they are a very organised company from pick up to delivery. My stuff has never gone missing boxes never arrived damaged. You MUST ensure that you pack your box well and wrap it with plastic to ensure safe delivery.

April 13, 2023
Unprompted review
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Rated 5 out of 5 stars

It’s a great Company

It’s a great Company. I will recommend Jobyco Company to anybody who’s expecting their goods from the UK. They are fast and reliable.

April 4, 2023
Unprompted review
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Reply from Jobyco shipping ltd

We're happy to see that you had a 5-Star experience. Thanks for sharing.

Rated 5 out of 5 stars

They should know that he’s the best and do his job with care

Mr K.K is someone I know to be a humble man,respectful,take his job seriously and very punctual to work.K.K is my favourite driver and will like to see him for picking up my goods

March 31, 2023
Unprompted review
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Reply from Jobyco shipping ltd

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

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Rated 3 out of 5 stars

Good

Was able to book online, driver called to reschedule collection. Have been using Jobyco for years boxes usually delivered within 6 weeks

March 16, 2023
Unprompted review
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Rated 5 out of 5 stars

The driver in particular was so…

The driver in particular was so accommodating and had patience in his dealings. the booking online was smooth and easily followed.

March 21, 2023
Unprompted review
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Reply from Jobyco shipping ltd

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Jobyco. We look forward to serving you for many years to come.

Rated 5 out of 5 stars

customer service

Good customer service

March 20, 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you for the great review!

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