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JoeAudio.co.uk Reviews 

647
•
TrustScore 4 out of 5

4.2

Home Audio Store
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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers frequently mention that items arrive promptly, offering exceptional value alongside highly competitive pricing and very straightforward online ordering. Consumers consistently appreciate the reliable overall service, noting that their purchases are securely packaged, delivered quickly, and completely match expectations. Some reviewers were not happy with extended shipping delays and experienced a frustrating lack of communication from customer support agents. A few other people also felt that delivery times fell well short of initial expectations, leaving buyers waiting much longer than anticipated. People additionally noted instances where orders remained unfulfilled or required follow-up emails that went unanswered by the team.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising prompt and swift shipping... See more

Price

Reviewers mention positive feedback about price, highlighting fair costs, competitive pricing, and great... See more

Product

Users describe positive interactions with product, highlighting fair pricing and quick delivery times.... See more

Service

Consumers find service to be positive, highlighting prompt delivery and quick postage. Reviewers also... See more

Order

Reviewers highlight positive aspects of order satisfaction, noting fast delivery, good prices, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super reliable easy experience. The item was well packaged, arrived quickly and priced fairly.

Rated 5 out of 5 stars

Great communication with Mindy and a swift delivery !! An excellent service with a no quibble upgrade because the ordered item was unavailable.

Company details

  1. Home Audio Store

Contact info

4.2

Great

TrustScore 4 out of 5

647 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(647)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

All good after an initial worry.

I was slightly worried as, unlike usual, I only read the reviews after I'd placed my order and noticed quite a few dodgy ones! I then got even more worried when the delivery arrived (very quickly I might add!), but it contained only half of my order (I'd ordered 2 qed power cables, so couldn't see why they wouldn't arrive together), but rather bizarrely approx 30 mins later I got another delivery with the other one in!..... so I guess from my point of view all is good in the end - delivery in 2 days, correct items sent, and at a great price. Thanks Mr J Audio.

January 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Useless, item not sent.

Item supposed to arrive within 5 days. 3 weeks later it hasn't even shipped and they are "looking in to it". This for a stylus (still) listed as in stock. I'm having to go through paypal to get my money back. AVOID.

January 8, 2025
Unprompted review
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Rated 1 out of 5 stars

No delivery, no reply.

I ordered some styli to be delivered to a friend who was visiting me overseas. They weren't sent out in time, I don't even know if they were sent out at all.

They've just taken my money and not replied to one of many emails sent. I can only assume this is a scam company if they're to act like this.

Baffling. The site looked legit.

October 23, 2024
Unprompted review
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Rated 1 out of 5 stars

order mispicked

order mispicked, had to pay extra postage and have had no response to emails or phonecalls. Have ended up with 2 digital cables when all I wanted was an antistatic brush.
Will not be using them again.

October 18, 2024
Unprompted review

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