JoeLister Reviews 

We have been a JL customer for several years and overall the service has run flawlessly. It has been a great value for the service. Recently we have noticed that customer support has been slow to respond and hasn't been super interested in helping in key situations. I hope that the leadership team is able to address response time and response accuracy a bit so that we can try to resolve issues more effectively and in a timely manner.

joelister was great a year ago but now i am getting several quantity errors causing missed sales on ebay . also, causing potential severe damage to my amazon account by overselling. I submitted a trouble ticket about one unit being over sold. now i look back and joelister has updated the quantity in amazon causing me to sell 3 more units that i do not have.

what makes this worse is that i cannot talk to anyone via phoen and they do not respond to many of my trouble tickets. if they do respond it is well over 24 hours

JoeLister doesn't work as advertised.

We have been using them for about 6 months and initially it was decent, they have a problem with double selling. They claim you'll never double-sell again, but it has been happening to us weekly. We have FBA inventory that has been out of stock for weeks and their software doesn't update Ebay, so we get sales, then have to cancel the sale and make an Ebay customer mad. I have opened over a dozen different cases about this and they never fix the problem. Their customer service is poor and the product is poor. They certainly aren't interested in giving any kind of partial refund either as I've asked for it a number of times and they don't even reply. Don't waste your time or money.

I've made minimum 10 more sales / day after setting up my JoeLister account. Pretty surprised with this. Support seems to be out of my time zone. Eventhough my issued resolved in couple days max.

Have been using it successfully for FBM. Recently ran into an issue where the system is deleting my amazon inventory after any ebay sale. Contacted the Joe guys and I am being jerked around. The responses we are getting are so ridiculous that it is obvious they are not even trying...

Going to the trash and collecting cans is more profitable than using this software

The software does not work as described and prices from Amazon are not accurate or correct., They insisted that nobody else had these issues - but after reading other reviews I see that is not the case. They offered me 6 months free to try them again, with a promise to sort out the issues - both promises were ignored.The free 6 months was agreed in writing, but 2 months later they charged my card. I have cancelled again and they refuse to refund me in full.
In my opinion - Terrible software and even worse support - avoid

I tried this back in January and came to the conclusion it was overpriced. So I emailed to cancel and a rep named Hailey gave the confirmation that she cancelled, not once but 3 times as I asked to make sure. Come to find out they charged me 3 times. They are now having to deal with my CC company. I wanted to give it another try, but after discovering their fraud, I stayed away.

Completely inaccurate FBA Fulfilment and Seller Fees. Checked what JoeLister claims they are against my Amazon account and turns out JoeLister is wrong.
I initially heard bad things about this company and still gave them a chance. Thanks for wasting my time, you cucks. Now I've gotta go through the whole process again with another platform.

Really disappointed with the service and functionality. It sounded great and I signed up for the professional package. I soon noticed that the system can't tell the difference between FBA inventory and Merchant Fulfilled inventory (MFN). So when something sells out of FBA and you manually switch it on AMZ to Merchant Fulfilled, the JoeLister panel can't tell the difference. You then get ebay orders you have to manually fulfill and normally at a loss.

And then there is the SUPPORT. I have been writing back and forth to them about these and other issues. Nothing. Not a peep. No support whatsoever.

Horrible service.

If my sole need was FBA I'd give this program 4 stars. It syncs the inventory with Amazon, creates the ebay listing, and auto fulfills the ebay order from Amazon. Their pricing is far too high for such a simple system. Shopify auto fulfills MCF orders for free with their most basic plans. Inventory sync is nice but is a trivial amount of code. They deserve at least 3 stars as the MCF is convenient and the listing creation for ebay is smooth. Their website serves no value after initial setup. The lack of any type of pricing syncing, even with an adjustment formula, is also why I took out stars. (Again extremely trivial to implement)

I took out more stars for their FBM features. For FBM Joelister is syncing inventory and creating the initial listing only. There's no reason to pay a high monthly fee for such trivial tasks. Their listing creation is convenient and a time saver but not worth the cost.

Overall their priced too high and are seriously limited on features. When you look at what other SAAS offer for $30 to $500 you would expect Joelister to be at $30 or less. When I requested a custom pricing model for FBM I was told they were considering a new pricing model of only 15% of sales. Wow.

I have been using joelister for about 10 months and I am super happy with it. You can synch your amazon inventory with ebay, and get it fulfilled automatically, with automatic tracking number updates. It has given me very few issues, its cheap and it has great customer service. I definently recommend this to anybody that is selling on amazon, as it will give you a small adicional sales at almost no effort. Typically for me it will give me an aditional 3/5% sales, but its with no effort, so its perfect.