Joe's Coffee House Reviews 

251
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the coffee beans are exceptionally fresh, offering rich and delightful flavors that stand out from other brands. Many buyers express their loyalty, noting that the products arrive reliably and meet their daily brewing needs perfectly. Shoppers also point out that the website is easy to navigate, making the ordering process smooth and straightforward. Reviewers frequently emphasize the prompt delivery service, ensuring packages arrive quickly and securely in sealed bags. People truly value the fantastic selection and reliable customer support that consistently delivers a premium product.

What people talk about most

Product

Reviewers mention satisfaction regarding the product, frequently praising the truly fresh and excellent... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the truly fresh roasted coffee... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt shipping and reliable... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and fantastic experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My insurance broker sent me a trio of samples as a thank you gift. Amsterdam, The Village, Big City I’m originally from NY, raised in the Village, but now sipping on the West Coast. I don’t think... See more

Rated 5 out of 5 stars

Joe's Coffee House is my go to supplier for high quality coffee beans! Been buying from them for years, the product is always perfect, shipping is fast, but most of all they supply me with Jamaican b... See more

Rated 5 out of 5 stars

I enjoy good coffee and coconut flavored is my favorite. I tried Joe’s coffee on a whim, expecting another meh experience. Not so! It was exceptionally good! The flavor was clean and fresh and delight... See more

Rated 5 out of 5 stars

I have always received excellent service from JCH (my favorite coffee place!). I get the Butterscotch Toffee whole organic beans which I hand-grind with a burr grinder at home. Always good. My favorit... See more


Company details

  1. #6 of 13 best companies in Coffee Store
  2. #11 of 41 best companies in Food Products Supplier

Written by the company

Sourced with care. Roasted by hand. Delivered fresh to your door.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

251 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(251)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The coffee and the Rum cake A+

The coffee was great and the Rum cake was amazing.

November 9, 2020
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Reply from Joe's Coffee House

Thanks Kyle! We not only roast to order but we have our own kitchen were we make the rum cakes and biscotti. We are so happy you enjoyed our products.

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Rated 5 out of 5 stars

I received a gift of coffee and loved…

I received a gift of coffee and loved it so much that I had to purchase more. It will be my special treat to myself.

November 1, 2020
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Reply from Joe's Coffee House

Thanks Loretta. So glad you loved your gift and our coffee. Sign up for the newsletter and get our promotions to save on your orders!

Rated 5 out of 5 stars

No, I didn't bake a pecan pie, but it sure smells like it!

Just finished our last cup of Georgia Pecan Pie, my husband and I both liked it so much we ordered another bag!
The blend was not too sweet as we expected. Happy our neighbor told us about Joe's Coffee House. Looking forward for my next delivery!

October 28, 2020
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Reply from Joe's Coffee House

We are so happy you like our flavors! GA Pecan is one of our best sellers. Also try the Butterscotch Toffee as well. Thanks again for your support.

Rated 5 out of 5 stars

Great coffee and timely delivery to my…

Great coffee and timely delivery to my house.
Thank you for your quick response to my order. The “Candy Cane Coffee” is great !

October 27, 2020
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Reply from Joe's Coffee House

Thanks Sandra. We use a quality Latin American blend for the base and add just enough flavoring as not to overpower the taste of coffee and still taste the flavor. It's a delicate balance :). Thank you again for your support.

Rated 5 out of 5 stars

I had previously used Joe's Coffee…

I had previously used Joe's Coffee House for a gift but this is the first time I am purchasing for myself. I look forward to both varieties I have purchased as the recipient absolutely adored what she had received.

October 26, 2020
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Reply from Joe's Coffee House

Thanks Anne. We hope you enjoy your Kopi and Pumpkin spice. Let us know what you think.

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Rated 5 out of 5 stars

Simply The Best!

Joe’s was referred to me ... since day one the customer service, delivery and coffee most importantly have been on point! Best fresh roasted coffee out there! 🙌🏻

October 3, 2020
Unprompted review
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Reply from Joe's Coffee House

Why thank you Mary Jo, such kind words. And thank you for supporting us, we do our best to bring you the top grade coffees from around the world and roast them to order.

Rated 5 out of 5 stars

Love Joe’s coffee and their customer…

Love Joe’s coffee and their customer service, too!!

September 22, 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks Holly. We do our best to roast the freshest coffee and take care of our customers. Thanks for your continued support.

Rated 5 out of 5 stars

Belo Bundle with free shipping!

I ordered the Belo Bundle with free shipping. Great deal.

September 3, 2020
Unprompted review
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Reply from Joe's Coffee House

Larry sorry for the confusion on this, you ordered before the promotion officially started. We'd happy to credit you back the shipping. What worries more me more is that I have not received anything from via email, phone or otherwise. I will reach out to you now offline to ge this cleared up.

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Rated 5 out of 5 stars

Excellent smooth flavorful coffee

Excellent smooth flavorful coffee. We can’t find white chocolate creme brûlée flavored coffee anywhere but here so.... we’ll be back!

September 1, 2020
Unprompted review
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Reply from Joe's Coffee House

Thank you Deorah. We are so happy you like our coffees. We are always experimenting with new flavor combinations, if you have any suggestions let us know. Thanks again for your support.

Rated 5 out of 5 stars

Originally bought products at a market…

Originally bought products at a market in Blu Ridge. Staff was friendly and their products were great! Now I order online and have it shipped. Their Georgia Pecan Pie is delicious hot or as iced coffee. And smells wonderful when it’s brewing. I might include some in Christmas boxes I ship this year.

August 21, 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks Holly. We'll be back in Blue Ridge when the weather cools down. As good as our coffee is, it's a hard sell in 95° heat. Make sure you sign up for our newsletters, we send out coupon codes and specials every month. Thanks again and I'll tell my son you thought we were friendly :).

Rated 5 out of 5 stars

Love Joe’s!

Great variety. Love the Joe’S Estate Blend. Super fast shipping!

July 2, 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks, Beth. We are always trying to do our best for our customers.

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Rated 5 out of 5 stars

Very good coffee

Very good coffee, quick shipping, and great customer service. We have tried the Cameroon Boyo, Costa Rican, and Brazil Peaberry. All were very good. I have made all three in the French Press. I have also brewed the Cameroon Boyo and Costa Rican as a pour over which were good. The Costa Rican also made a nice iced coffee. I look forward to trying more.

June 8, 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks Julie. We are so glad you found us. We do pride ourselves on bring our customers the best and freshest coffee. Here's three recommendations, Papua New Guinea, Indonesian Flores Komodo Dragon and Toraja Sulawesi White Eagle. Very unique and a little rare.

Rated 5 out of 5 stars

Great coffee!!!

May 11, 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks Rose. We love customers that get right the the point!

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Rated 5 out of 5 stars

Mother’s Day boxes were delivered…

Mother’s Day boxes were delivered quickly and moms seemed to love the treats along with the coffee!

May 11, 2020
Unprompted review
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Reply from Joe's Coffee House

Christy that makes us so happy. Thanks for your support.

Rated 4 out of 5 stars

The medium roast is wonderful

The medium roast is wonderful; great flavor in a French press.

May 3, 2020
Unprompted review
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Reply from Joe's Coffee House

Thanks for the compliment. What can we do to earn that extra star?

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