Everyone is entitled to their opinion, but it's important to understand that publicly calling a legitimate business a "scam" without proof is defamatory and legally actionable.
To be clear, Joha Smart Homes has been in operation for over 15 years, and in that time, no customer has come forward with claims that they paid us and we failed to deliver. If such a person exists, kindly present the evidence. Until then, your accusations remain baseless.
It has become a recurring pattern for some individuals to approach us, not as genuine clients, but to solicit our intellectual property — such as proprietary designs and floor plans — with the intention of using them for personal or competitive gain. We are experienced enough to identify such behavior.
You claimed that other manufacturers willingly sent you their technical documents and floor plans for permit purposes. Kindly name at least one of these manufacturers publicly. More importantly, why did you not proceed to do business with them, instead of coming to our company — which you now call a fraud?
Your suggestion that we copied the Alpine concept from Den is equally unfounded. The term "Alpine" is a general design theme, not exclusive to one brand, and is used across hundreds of product variations in the housing industry — just like the term "capsule house", which is not owned by any one company.
Regarding your claim that our factory address is linked to a hotel, this is simply false. We invite you — or anyone — to verify it in person. Spreading misinformation without fact-checking only reflects poorly on your intentions.
It is now clear to us that you may not be a genuine customer, but rather someone seeking access to our materials without intent to follow through with a business relationship. And that’s fine — we reserve the right to choose whom we do business with. While we welcome clients, we will never tolerate disrespect toward our staff or our brand.
Lastly, despite your efforts to tarnish our image, our sales and reputation remain strong. Our quality speaks for itself, and that will never be dictated by the opinions of a single bittered individual.