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John Greed JewelleryReviews 

17,224
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 10,347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering, prompt communication, and quick dispatch of items. Many people appreciate the high quality of the products, especially the charms and engraved items, which are often described as beautiful and exactly as pictured. The delivery service is frequently mentioned as super quick and efficient, with items arriving on time and well-packaged. However, some customers experienced minor issues such as items arriving with scratches or being left in an exposed location by the delivery person. A few people also noted the occasional absence of a gift bag with their order, despite the overall positive presentation.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as beautiful, well-made, and... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Service

People report positive experiences with service, consistently describing it as excellent and great from... See more

Order

Clients share positive opinions on order, consistently highlighting the ease and efficiency of the ordering... See more

Quality

Reviewers consistently express satisfaction with the quality of products, particularly charms and jewelry... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought this bracelet for my daughter's birthday. We both love it. The one I originally wanted was sold out but another one sorted quickly (or could have had refund). Everything about the process in... See more

Company replied

Rated 5 out of 5 stars

Great service from John greed Unfortunately Amazon courier let you down leaving package outside front door in the pouring rain !! Luckily postman saw it and put it through letterbox so wasn’t too d... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate web site, good descriptions & sizes. Easy checkout. Kept informed re despatch & delivery. Didn't have to wait long at all. Lovely bracelet. Would recommend

Company replied

Rated 5 out of 5 stars

I did an online order and unfortunately made a mistake with the engraving. I emailed straight away (a sunday) and first thing Monday morning had an email to say that they had dealt with my mistake. By... See more

Company replied


Company details

  1. Jeweler
  2. Jewelry Engraver

About John Greed Jewellery

Written by the company

At John Greed we have a passion for jewellery. We love bringing you the latest women's and men's jewellery from top UK jewellery brands and leading brands from around the world, such as Nomination, THOMAS SABO, Coeur De Lion, and Chlobo.

We can help you express your unique style and also switch it up depending on your mood. We have an amazing selection of jewellery from charms to wedding rings and a wide range of styles including unique gold and silver jewellery from our exclusive John Greed collections.

SHOP OUR JEWELLERY John Greed Jewellery Engraving

As engraving experts, we can personalise your favourite brands to create a truly memorable gift. We've engraved over 250,000 charms to create unique keepsakes! We offer free engraving, so why not browse online to find the perfect gift you've been searching for.

SHOP ENGRAVING

Free Delivery

Get free delivery on Nomination, Thomas Sabo, ChloBo, PDPAOLA & Coeur De Lion

Delivery is always free at John Greed for Nomination, Thomas Sabo, ChloBo, PDPAOLA, Coeur De Lion and all orders over £50.

Contact info

Promotion box for John Greed Jewellery

John Greed Jewellery

Express your unique style with our stunning range of jewellery

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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4.9

All reviews

(17,224)

9,763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy and Reliable

I've used John Creed on numerous occasions and have always found them trustworthy and reliable.

June 8, 2026
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Reply from John Greed Jewellery

We are so glad to hear that you have consistently found our services trustworthy and reliable. Thank you for your continued support!

Rated 5 out of 5 stars

Efficient

Efficient, speedy and loved the product

June 8, 2026
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Reply from John Greed Jewellery

We appreciate your positive feedback!

Rated 5 out of 5 stars

Seamless from start to finish

Seamless from start to finish. Easy online ordering, kept informed of the process and arrived when I was told it would. Excellent service 👏

June 17, 2026
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Reply from John Greed Jewellery

We're so pleased to hear your experience was seamless from start to finish with easy online ordering and timely delivery!

Rated 5 out of 5 stars

Great service

Great prices and selection good delivery times will use this company again

June 17, 2026
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Reply from John Greed Jewellery

We're so glad you valued our great prices, selection, and good delivery times! We appreciate your feedback.

Rated 5 out of 5 stars

Great service

Great service, great quality and speedy delivery, can't fault highly recommended

June 18, 2026
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Reply from John Greed Jewellery

We're so happy you valued our great service, quality, and speedy delivery! Thank you for your recommendation.

Rated 5 out of 5 stars

Super easy

Super easy
No problems
Quick delivery

June 18, 2026
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Reply from John Greed Jewellery

We are so glad you had a great experience. Thank you for your positive feedback.

Rated 5 out of 5 stars

Outstanding service

Silver locket with personalised engraving ordered on the Thursday, arrived on the Saturday.
Nice quality jewellery and outstanding service.

June 18, 2026
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Reply from John Greed Jewellery

We are so pleased to hear you are happy with the jewellery quality and our service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent

Excellent service and quality

June 18, 2026
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Reply from John Greed Jewellery

We appreciate your positive feedback.

Rated 4 out of 5 stars

Good after ssles customer service

Engraved pendant had a slight sctratch on it, yoo late to get a replacement as was for my grandaughters 28th b'day so had to buy from a shop. Having said that a refund was issued within 3 days so can't fault the customer service and these things happen so overall a good service.v

June 18, 2026
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Reply from John Greed Jewellery

We sincerely regret that the engraved pendant arrived with a slight scratch, especially given the special occasion. We're glad we could process your refund promptly and appreciate your understanding.

Rated 5 out of 5 stars

Good ordering experience.

Good ordering experience.
Was very pleased with the item.
Pricing was good.
Overall would buy again if needed.

June 18, 2026
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Reply from John Greed Jewellery

We're so glad you had a good ordering experience and were pleased with your item and its pricing. We appreciate your feedback!

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Nicely packaged. Have ordered from this company before and always pleased with the service and quality.

June 16, 2026
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Reply from John Greed Jewellery

We're so pleased your order arrived on time and was nicely packaged. We appreciate your continued satisfaction with our service and quality!

Rated 5 out of 5 stars

Fantastic service

Placed an order for several personalised engraved items lunch time, recieved a message same day to say they had been despatched and recieved them next day delivered by amazon. Thats what you call great service.

June 17, 2026
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Reply from John Greed Jewellery

We are so glad to hear you had such a positive experience with our service and received your engraved items so quickly. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

First class customer service

Second to none customer service from this company. Quick to respond.

Purchased a bangle from them last year, unfortunately it split, contacted John Greed to see if it could be repaired. They responded quickly, requesting I send it back for a replacement, they even supplied a postage label.

Within a day I had an email to say my bangle was no longer in stock and I could either choose an alternative to the value of my bangle or have a refund. I found one I liked but was a little more expensive than my original - at this point I noticed an error on their web page so I emailed them to inform them. They thanked me for the info which was corrected and informed me I could have the new bangle with no extra charge!

Wouldn’t hesitate to recommend this company or to purchase from them again.

June 17, 2026
John Greed Jewellery logo

Reply from John Greed Jewellery

We are so pleased to hear about your positive experience with us and truly appreciate you taking the time to share your feedback. It is wonderful to know that our team was able to assist you efficiently and resolve the issue with your bangle to your satisfaction, especially regarding the replacement and the website correction. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service and goods were well packaged

item delivered quickly and was well packaged. regular updates on the status of my order. Website was easy to navigate and find what i was looking for.

June 16, 2026
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Reply from John Greed Jewellery

We're so glad your item arrived quickly and was well-packaged. We appreciate you noting the regular updates and easy website navigation. Thank you for your feedback!

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