John Grose Group Reviews 

Five stars for everything, outstanding personal service from Ryan Goldsmith, he is a really genuine person and not like a typical dealer and we saw a lot in our car hunt. It helps obviously when you have an amazing product to sell of course!

Thank you John Grose, thank you Geely and a big thank you to Ryan!

I recently purchased a Geely EX5 from John Grose,Ipswich, and I couldn’t be happier with the service I received from Ryan Goldsmith.

From start to finish, Ryan was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions about the Geely EX5, explained everything clearly, and made sure I felt completely confident in my decision. He was not pushy at all — there was absolutely no pressure, just honest advice and excellent customer care.

The whole process was smooth, straightforward, and stress-free. Ryan kept me updated throughout and made collection day an enjoyable experience. It’s clear he takes pride in what he does and truly values his customers.

If you’re considering a new car, I highly recommend speaking to Ryan at John Grose. A five-star experience all the way — thank you again!

I bought a Geely from John Grose Ipswich on 1st March 2026. Both the members of staff I spoke to were very knowledgeable and had a great understanding of the new range of vehicles that has been in stock only two weeks. In particular I would like to thank Ryan, the manager, who was extremely professional, polite, patient and helpful in assisting us with the perfect choice of vehicle for our needs.
It is early days yet, but I am very pleased with the car and would recommend John Grose and Geely to anyone. Excellent service from well trained staff,

Great friendly and helpful service. Well look after by James Honeywood

Yet again, another amazing experience at John Grose. A seemless handover carried out by James Honeywood, a true gentleman that makes buying a car a dream. Thanks James

Great service from Stephen Lawrence. Very knowledgeable and easy to listen and talk with. Took me through all the details, made my decision easy to buy a car in the very near future. Great service. Introduced me to Jack Keeling in sales, another very nice chap. In spite of a very busy new reg day, they made time for me and it will be rewarded.

From start to finish gary day was brilliant very helpful no pressure with anything done great deal very happy great sales man 👍 thanks

Purchased a new car from John Grose Lowestoft and it was a fantastic experience. Dave Lister was the sales man, and from the very first enquiry he was brilliant, kept me up to date throughout, even on his day off, very smooth process, and I felt nothing was too much, I felt very important! Dave went above and beyond to ensure my experience was positive. I’m really pleased with my new car, it’s immaculate and he even filled up the fuel tank! Will definitely recommend! 5 ⭐⭐⭐⭐⭐

Just had a new car delivered from John grose. The whole purchasing was done by phone and e mail. Excellent service as usual from them. The delivery driver (Ron) is a lovely chap and went through a few things that I wasn’t sure about. Highly recommend John grose Ipswich.

Effective communication throughout the process. Stuart was extremely friendly and helpful.

Well handled, friendly and efficient

this is the 3rd car which I have had from John Grose and they have been fantastic to deal with in every way.

Their Salesman James Honeywood was amazing in every aspect - thanks James

Having had such a good experience when we got our last car, we had no hesitation in returning for our new one. Matthew Naylor was friendly and helpful as always and made us feel at home. He kept us informed every step of the way and didn’t rush us on handover day, taking time to show us how everything worked and checking we were comfortable with the car. I wouldn’t hesitate to recommend John Grose to anyone thinking of changing their car!

I was a woman stranded having had my car towed here after it had died on me whilst driving. Debbie and Mark although their department was busy, did their utmost to help. I am so grateful and would recommend using this department

Everything was made easy and straightforward. The car was explained in detail on collection and any questions I had was resolved at that time. A very pleasant experience.

They are always friendly and helpful

Excellent service, first class communication. Nikki was my salesperson, she was so helpful,considerate and very professional explaining every detail meticulously. The whole experience of my part exchange purchase was made easy with her expertise.
R O Dann

Great experience, 3rd Van I’ve had, Lee Race, who I’ve always dealt with, is great, and is always at the end of the phone if I need anything, the after service is the best part, he doesn’t just sell you a vehicle then forget about you, very happy to recommend 👍😎

Cannot fault all John Grose Ipswich staff for their professionalism, friendliness and being helpful and honest at all times. James Honeywood is an absolute star, dealing with/helping me over the years with new Ford cars. Just spoken to Steven Lawrence on the phone too and also a super friendly, helpful and honest.

Recently bought my new Puma from Stuart Morgan at John Grose Ipswich. The process was made simple and quick with every step from enquiry to delivery. My calls and emails were always answered same day and all my questions were answered with friendly professionalism. Nothing was too much trouble. The price was extremely competitive too and I would definitely choose John Grose again.