John Shepherd Estate Agents Reviews 

Wanted to give credit where credit is due. Melissa is absolutely great at what she does and is a pleasure to deal with . Thank so so much Melissa!!!!

Just wanted to put virtual pen to paper to say a big thank to Lara for her help and support for everything . Couldn’t have got through it without you.Really appreciate everything you do, amazing!

Gita Patel has been excellent since I moved into the property over 2 years ago. She is always really helpful, and quick to respond to any concerns or problems I may have. Any maintenance issues have been dealt with promptly & she has kept me fully informed at all times. Great service!

We've been renting for over 12 years, and I can honestly say that John Shepherd has been one of the best letting agencies we've ever dealt with.

A special thank you to Gita, who has been absolutely outstanding throughout our tenancy. She is always professional, friendly, and incredibly helpful. No matter the question or issue, she responds quickly, keeps us fully updated, and makes the whole process completely stress-free. What really stands out is her dedication. Even outside of normal working hours, she has been there when we've needed assistance, which shows just how much she genuinely cares about her clients.

Communication has always been excellent, and it's always a pleasure speaking with her. Knowing that Gita is looking after us gives us real peace of mind.

Thank you, Gita, for your exceptional support and commitment. You are a real credit to John Shepherd, and we truly appreciate everything you do. We would highly recommend John Shepherd to anyone looking for a professional, reliable, and customer-focused letting agency.

Thanks Aleemah for your prompt and kind support!

Melissa has been providing great service and quick responses to queries. Always willing to help in resolving issues as they arise.

Have recently had a new tenant move into my rental property. Mandi made the whole process easy and problem free. If I had any questions, and. she wasn't able to answer the phone, I would always get a call back quickly. How many times have you been promised a call back and it never happened. Not with Mandi. Professional and friendly service all round.

I highly recommend Tina for her exceptional property letting and management services. Over the past eight years, she has consistently been incredibly helpful, professional, and responsive. Tina always provides accurate, dependable advice, giving us complete peace of mind regarding our property. Her long-term dedication and expertise have been invaluable to us.

Our current property manager, Reemi Yasmin, has been e real addition to the team. Previously I have had some managers taht have not communicated well, but Reemi always replies to my emails, explains situations clearly and succinctly and I feel she genuinely does want to help me as a landlord

Agency is just ignoring me.
I do not know what happened, before contact with them was amazing, now... they are just ingoring my emails and phone calls.

I have got email about my inspection whivh should be 9th of july. I tried to contact with them, to move it for next week-thursday but they do not want to talk with me. I donot know where else I should call or what else I should do...

Probably after this review someone will contact me the fastest.

As always, had amazing service from Reemi at the Birmingham city centre office of John Shepherd,always going above and beyond every time. Thank you so much!

Tina (Solihull branch) has always been very polite cheerful and approachable. Any concerns we’ve raised have been felt swiftly.

We've been renting a property through this agency for the last 5 years. Tina's work has been consistently good, professional, and clear at every stage. We've had nothing to complain about throughout our tenancy. Highly recommended for their straightforward and reliable service

I carried out some work or John Shepherd and had the pleasure of liaising with Reemi who was an absolute delight. She organised and liaised with the tenant and landlord making the booking extremely straightforward for us.

We rent our property and have always found Tina Margetts to be most helpful when responding to our enquiries. Tina is a credit to John Shepherd Lettings.

I rent my property with John Sheppard and I have always found Tina Margetts to be of great help. She responds quickly and takes care of my property well. They take great care in managing the property for me and looking after the tenants well.

Replaced the furniture immediately as reported the damage. Thanks!

Mandi was very helpful, professional, knowledgeable and a pleasure to deal with. Everything went smoothly and we would definitely use John Shepherd again based on this experience.

We have been in contact with Ash Grogan from John Shepherd regarding maintenance issues at our property in Landmark. Throughout our experience, Ash has been incredibly helpful, supportive, and, most importantly, patient in dealing with all our queries.

We have been particularly impressed by her proactive approach to troubleshooting issues and her commitment to following up to ensure that everything is resolved satisfactorily. Her professionalism, excellent communication, and dedication to providing outstanding customer service have made the whole process much smoother.

Ash is definitely one of the best team members at John Shepherd.

I've been very pleased with the property management service from John Shepherd. A special mention to Tina Margetts, who is always professional, helpful, and quick to respond.

As a landlord, I really value that they keep on top of the latest legislation and compliance requirements. It's reassuring to know they're looking after the details that could otherwise put me at risk. Their expertise gives me real peace of mind, and I wouldn't hesitate to recommend them.