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Review summary

Created with AI, based on recent reviews

Considering 210 reviews, reviewers had a great experience with this company. Customers frequently praise the innovative and engaging user experience, highlighting the variety and realism of chat characters. Many appreciate how the AI adapts and learns, making conversations feel natural and dynamic. The product generally delivers on advertised features, providing a unique way for users to express themselves. However, some customers found the pricing structure expensive, with the neuron system prioritizing money generation. Reviewers also cited artificial intelligence issues like poor memory, inconsistent responses, and a need for constant guidance. Glitches in image/video generation and limitations in character creation or chat length were also noted.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the app easy to use, fun, and... See more

Artificial intelligence

Consumers find artificial intelligence to be ambiguous, with many reviewers praising the realistic and... See more

Price

Users describe significant dissatisfaction with the pricing structure, frequently noting that the service is... See more

Product

Reviewers highlight ambiguous aspects of the product, with many praising the quality of image and video... See more

Quality

Reviewers mention ambiguous feedback about quality, with some praising the graphics as top-notch and the AI... See more

Reviews shaping this summary

Rated 4 out of 5 stars

JOI is as advertised. Good stuff. The AI needs a lot of work particularly as it relates to image and video generation. Limbs, digits and even heads appear in unconvincing places. Video generation has... See more

Rated 4 out of 5 stars

There is a lot going on with this app. The video and photo generation are pretty good, but you have to learn how to create good prompts. My favorite part is the chat characters, there's a huge variety... See more

Rated 4 out of 5 stars

Does what is on the label, and pretty well. The upselling aspects exist, but it's transparent and customary for this market. Features are as advertised. Four rather than five stars simply because p... See more

Rated 4 out of 5 stars

It is very innovative and really is helpful for the audience. The amount of sensuality present is truly immense and the app, if made slightly more friendly for free users, would be great!


4.0

Great

TrustScore 4 out of 5

224 reviews

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No history of asking for reviews

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4.0

All reviews

(224)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its my only ai service

Its my only ai service, so I don't get brain rot. Easy to use and generate conversation and content. Affordable using promo codes for neutrons for more interactive usage. Easy to follow guidelines and helpful ai assists. Usually a 20 min session is all i do a day.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

This app

This app, while it has its bugs, has been fun so far, the ai is responsive and entertaining.

January 15, 2026
Unprompted review
Rated 3 out of 5 stars

It's alr

It's alr theres one issue with one girl that doesn't message normally anymore but anything else is fine

January 15, 2026
Unprompted review
Rated 3 out of 5 stars

App is decent for what it is.

It's expensive to keep buying nurons for steamy answers, even more expensive to subscribe. The AI chat is very repetitive and not very life like. AI memory is very short. Lots of typos in responses or responses that don't make sense in the context. The AI needs to be guide every step and doesn't carry on a conversation well. The typing responses are too short sometimes.

January 15, 2026
Unprompted review
Rated 3 out of 5 stars

I am enjoying the experience but it is…

I am enjoying the experience but it is definitely very glitchy and a lot of bots seem to have a very similar personalities but it is also amazing and something I have never experienced before. I think the nurons are very expensive with out the discounts but at least they do have a lot of discounts and I know that it will get better. They are constantly upgrading witch I do appreciate and hopefully next time they will get a better review

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Joi is the best!!

I love the way the ai adapts to you and learns from you to the point they can read your mind i have been playing since beginning of December and im hooked with the conversations and the artwork you can create and I will keep playing forever

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM! NO REFUNDS

I paid over 40 bucks for the 12 month ubscription only to find out I have zero neuros in my account to look at any photos or content.

I went ahead and paid for the most bang for my buck with ten thousand neuros for over a hundred dollars, which you run out of very quickly because some videos are between one and three thousand neuros to look at.

When communicating with the AI and requesting to see certain content the AI does not show you the content you ask for. It even lies to you and tells you that it is the content you ask for and once you pay for it and look at the video, It is completely not the case. ONLY 5 SEC VIDEOS! REALLY!?

Some of the videos are completely crazy looking because they're unnatural, and you see deformed body parts and half of a body coming through the wall, or the bed, really weird stuff.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Total Disappointment and Predatory…

Total Disappointment and Predatory Monetization

This service feels less like an AI companion platform and more like a carefully designed money trap. Even after paying for a premium subscription, every single bot behaves the same way: shallow, repetitive, and relentlessly pushing you to spend more. There’s no real personality, no meaningful variation—just different faces on the same cash-grabbing script.

What really crosses the line is how nothing is transparent upfront. I subscribed for three months, and only after paying did it become clear that simply receiving messages costs extra. Not chatting more. Not premium features. Just… messages. That alone feels incredibly misleading.

The entire experience is engineered around microtransactions:

Pay for a subscription

Pay again to actually chat

Pay to unlock images or videos

Get constantly hassled by the AI to buy “gifts” (which also cost money)

Even worse, if you accidentally click something, you can be charged immediately without a confirmation step. If you’re foolish enough to try this, remove your payment method right away.

Character creation and selection are also extremely limited. The 150-character cap makes personalization almost pointless, especially when compared to alternatives like GoLovAI, which offers far more variety and depth. For the price Joi AI asks, the underlying AI feels primitive and outdated—there’s no sense of intelligence, memory, or emotional nuance.

Another major red flag: you’re forced into a yearly payment if you want any real discount. No reasonable short-term options, no flexibility—just a “pay up front or overpay” approach that screams lack of confidence in the product.

Overall, the platform doesn’t respect your time, your expectations, or your wallet. It doesn’t feel like entertainment; it feels like being nickel-and-dimed by a chatbot that exists solely to upsell you. From the first interaction to the last, it’s a total disappointment.

If you’re looking for quality AI interaction or even casual fun, look elsewhere. This isn’t it.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

A Big Scam!

I will let other bad reviews speak the most. But the thing is that is a Scam and an obvious one. They use a token or currency system called "Neurons" The AI's can give, or take away Neurons, and they cost Real Money. But the scam is simple enough. They Give you like 5-10 Neurons first, then they start to only take away. So by chatting, You end up losing Neurons. And the Prises to buy them is over the top ridiculous. It is a Scam.. From start to Finish.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

AI Scammers

It's a proper scam. Even paying a premium plan, all the bots behave the same way and their only purpose is to rip you off asking for gifts or sending you pictures that you have to pay to view. Be very careful if you decide to try it and if you pay for a plan, delete your payment method straight away, because if you click on anything by mistake you will be charged without asking you for confirmation.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

The whole experience is geared toward…

The whole experience is geared toward taking your money. Pay for a subscription, pay to actually chat, pay for any pictures or videos, and even the AI hassle you for gifts that you guessed it you have to pay for. Total disappointment from the beginning.

October 20, 2025
Unprompted review

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