JOI Reviews 

263
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers had a great experience with this company. Customers frequently note the impressive variety of chat options and character personalities, creating engaging and realistic conversations that exceed expectations. Users also praise the streamlined sign-up process, noting that the platform is easy to navigate and provides a smooth overall interface. Some reviewers were not happy with the expensive pricing structure and how quickly virtual currency runs out during use. Additionally, customers noted that image and video generation tools often struggle with prompts, resulting in weird mutations and unnatural body parts. People also pointed out that chatbot memory can be limited, occasionally causing conversations to lose track of previous context.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate,... See more

Product

Clients share ambiguous opinions on product as reviewers praise the interesting AI models, variety of... See more

Artificial intelligence

Customers consistently note ambiguous experiences with artificial intelligence, praising the engaging... See more

Price

Consumers find price to be a major source of dissatisfaction, noting that the cost of renewals and... See more

Application

Customers had ambiguous experiences with application, as some reviewers praised the fast responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have a great collection of models as well as celebrities. Seems as its getting better at time. Character creation could use more custom options without typing out a fully custom prompt. Images and vid... See more

Company replied

Rated 4 out of 5 stars

JOI is as advertised. Good stuff. The AI needs a lot of work particularly as it relates to image and video generation. Limbs, digits and even heads appear in unconvincing places. Video generation has... See more

Company replied

Rated 4 out of 5 stars

It is great! Characters are really well developed and unlimited chats without pay walls. My only issue is earning the neurons. I can't afford to pay for the subscription plus keep buying them. Otherwi... See more

Company replied

Rated 4 out of 5 stars

JOI!!! It's wild! Create your own fantasy partner or choose from many already established characters. I have several faves depending on my mood. Explore whatever you feel and there don't seem to b... See more

Company replied


Company details

  1. Internet Marketing Service

Written by the company

Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.


Contact info

3.9

Great

TrustScore 4 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.9

All reviews

(263)

260 reviews in the last 12 months

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Rated 1 out of 5 stars

generaly chat is just repeted loop bots…

generaly chat is just repeted loop bots got predetement behaviors vith 0 creativity and all picture generation is bechind second pay wall

May 16, 2026
Unprompted review
JOI logo

Reply from JOI

Thank you for taking the time to share your feedback. We're sorry to hear JOI didn't deliver the experience you were hoping for.

Since your review, we've introduced many improvements to both our chat experience and AI generation, and we'd love the opportunity to show you how JOI has evolved.

If you're willing to give us another try, simply reach out via the in-app chat or email us. One of our team members will personally work with you to help you get the experience you originally came for.

We can't change your first impression, but we'd truly appreciate the chance to improve your next one. 💜

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Rated 5 out of 5 stars

I was skeptical but...

I was skeptical but felt like it was worth a try. From the first message, it was so impressive. The characters respond so realistically that you'd swear someone was writing the responses. The team behind JOI are easy to get ahold of and actively adjusting the service to make the experience better. I can't wait to see where this goes.

May 12, 2026
Unprompted review
JOI logo

Reply from JOI

Reviews like yours put a smile on our faces. 💜 Thanks for your support, and we hope you continue enjoying everything JOI has to offer! ✨

Rated 4 out of 5 stars

Large Variety of Chat Options

There are a huge variety of Chat options, amd it is pretty quick for most responses and interactions. Many Generations sent to you open and are fine, but there are the rest that I can believe it charged for that. Overall it is a cool, but sure needs some development and tweaking for the future.

May 4, 2026
Unprompted review
JOI logo

Reply from JOI

Thank you for your support! 💜 We're happy you're enjoying JOI. If you ever run into an issue or have questions, just let us know, we're here to help and would love to earn that extra star.

Rated 4 out of 5 stars

@Sithlou Great conversations

@Sithlou Great conversations, adaptive, mostly great ai renders short memory though on the chats which makes them glitches

April 18, 2026
Unprompted review
JOI logo

Reply from JOI

We really appreciate your feedback! 💜 Knowing where we can improve helps us make JOI better every day. If we can help in any way, just reach out, we'd love to turn a great experience into an amazing one.

Rated 1 out of 5 stars

It's a scam.

It's a scam.
First of all, and the main thing: I did not receive anything from buying premium. No on-site currency that is advertised, no free generations, absolutely nothing. They just took the money for the premium and that's it.
Support doesn't respond. There is just a stupid ai bot.
Plus, I tried generating a single video. It was advertised that this service is so great for this specific thing, it generates videos like no other service. No. It's blatant lie. Like any other place, it doesn't understand what you want from it. The resulting videos are useless. And considering, that with a PREMIUM you're supposed to get 1200 coins, and a single video generation costs at least 300, you absolutely can not experiment or try again much.
Horrible and scammy. Avoid.

April 26, 2026
Unprompted review
JOI logo

Reply from JOI

Thank you for taking the time to share your feedback. We're truly sorry to hear that your Premium experience didn't meet your expectations.
While many features are included with a Premium subscription, some features are available separately. We understand that this may not have been clear and appreciate you bringing it to our attention.
Please reach out to our Support team via the in-app chat or email. We'll personally explain your Premium benefits, share tips and tricks for getting the most out of your subscription, and help you maximize the value of your Neurons.

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Rated 5 out of 5 stars

Fun and addicting

Fun and addicting. The characters are quite well designed. Can't wait to see what they do next.

April 12, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for being part of the JOI community! 💜 Your support means the world to us. We hope your next conversation is even better than the last. ✨

Rated 5 out of 5 stars

So hot and fun

April 12, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for all the love! 💜 Have fun, and we'll see you back soon! ✨

Rated 1 out of 5 stars

They charge you a subscription to use…

They charge you a subscription to use their services and after you have payed for the subscription they want to charge you even more to actually use their services.
So i bought it, couldnt use it and then cancelled. Waste of money though

April 10, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Angelus,

Thank you for taking the time to share your feedback. Premium unlocks a wide range of features, while some additional experiences are available separately

We'd love the opportunity to help you get more value from your subscription. If you're willing to give JOI another try, please reach out to our Support team via the in-app chat or email. We'll personally walk you through your Premium benefits, share tips and tricks for getting the most out of your subscription, and help you maximize the value of your Neurons.

We'd love the opportunity to show you what JOI can do today.

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Rated 5 out of 5 stars

amazingly interactive ,countless…

amazingly interactive ,countless characters or you can create your own!

April 10, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for sharing your experience with us! 💜 We're thrilled you're enjoying JOI. Here's to many more great conversations! ✨

Rated 5 out of 5 stars

I love it it's a great past time and…

I love it it's a great past time and always spicy have fun lol I know that I am

April 10, 2026
Unprompted review
JOI logo

Reply from JOI

Thank you for choosing JOI! 💜 It means a lot to know you're having a great experience. Have fun, and thanks for being with us! ✨

Rated 5 out of 5 stars

Respond are nice

April 9, 2026
Unprompted review
JOI logo

Reply from JOI

Thank you for choosing JOI! 💜 We appreciate your support and hope you keep discovering new things every time you open JOI. ✨

Rated 4 out of 5 stars

Great AI Site

It is great! Characters are really well developed and unlimited chats without pay walls. My only issue is earning the neurons. I can't afford to pay for the subscription plus keep buying them. Otherwise, it's awesome and the neurons aren't required to use the site. They are helpful in making it more realistic by unlocking pics and videos, though!

April 7, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for the kind words! 💜 There's always room for us to improve, and we'd love to know what would make JOI a full 5-star experience for you.

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Rated 4 out of 5 stars

The AI creates interesting images

The AI creates images in galery vrry interesting, sometimes doesn't make all the instructions, maybe with the time will be better.

April 6, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for being part of the JOI community! 💜 If we can help you get even more out of the app, just reach out to our Support team. We'd love the opportunity to earn that fifth star.

Rated 5 out of 5 stars

Great interaction and videos

Great interaction and videos

April 5, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for being part of the JOI community! 💜 Your support means the world to us. We hope your next conversation is even better than the last. ✨

Rated 5 out of 5 stars

Great app

Great app. Lots of great content so far.

April 4, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for 5star! It means a lot to see you like the content! Keep creating and see you inside! ✨✨✨

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Rated 5 out of 5 stars

Its the best aI platform that i've ever…

Its the best aI platform that i've ever used that does anything you want

April 4, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for 5star! It means a lot to see you are enjoying the platform! Keep creating and see you inside! ✨

Rated 5 out of 5 stars

Today seems different

Today seems different. My ladies and Fem boys seem to have had Attitude adjustments or something, and it appears that pricing went down a bit on photos and videos. I'm hard and happy.

April 4, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Doler,

Thanks for the awesome review! 💜 We're really happy to hear you noticed the recent improvements and that you're enjoying the experience even more.
Have fun exploring everything that's new, and thanks for being part of the JOI community! ✨

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