Catapult Reviews 

106
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

3 of my clients have all had a very bad experience with this agency. We certainly won’t be using them again. Very abrupt and unprofessional from the outset. Avoid at all costs.

Rated 1 out of 5 stars

I Went to my onboarding session just for them to lose all proof of my right to work documents. When I emailed them they asked me to send a picture of my passport which sounds very unprofessional and f... See more

Company replied

Rated 2 out of 5 stars

The reason why I put 2 stars is because one moment there will be loads of shifts then the next there won’t be any, I make my money through this agency but I have been now forced to try look for anothe... See more

Company replied

Rated 3 out of 5 stars

They found me work quite quickly, and I enjoyed the role, but it’s been months since I joined and they only seem to have one company to work for in my city. I completed all the training modules ea... See more

Company replied

Company details

  1. Recruitment Service

Information provided by various external sources

Catapult is a flexible working app that lets you choose exactly when and where you work. When you join, you'll get access to 100s of shifts with top restaurants and bars, major stadium events and your favourite high street retailers.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

106 reviews

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1.5

All reviews

(106)

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Rated 2 out of 5 stars

Disappointed

The reason why I put 2 stars is because one moment there will be loads of shifts then the next there won’t be any, I make my money through this agency but I have been now forced to try look for another job due to the lack of shifts I haven’t worked in months

April 2, 2019
Unprompted review
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Reply from Catapult

Hi Atinuke,

I'm sorry to hear about this experience. After Christmas there are fewer shifts as it's a quieter time of year. Keep your eyes on the app as shifts are always popping up!

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Rated 4 out of 5 stars

So convenient and easy to use

So convenient and easy to use. Only downside is the 48 hour rule

December 6, 2018
Unprompted review
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Reply from Catapult

Thank you so much for your feedback Becky, we're so pleased you find Catapult convenient! The 48 hour rule is there to protect employers and create a culture of reliability among candidates.

Rated 5 out of 5 stars

Very flexible regarding hours

Very flexible regarding hours, plenty of shifts to choose from and the management team is very helpful and quick to respond.

December 6, 2018
Unprompted review
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Reply from Catapult

Hi Bimal, thanks for the super feedback! We're so glad that you're enjoying a range of shifts and have found our team helpful.

Rated 4 out of 5 stars

Catapult is such an improvement from my…

Catapult is such an improvement from my last agency. Good pay. Lots of different venues I kinda wished I was more available to check them out.

But
Too many text messages if there is an opt-out from the text that would be great. I would also appreciate the notice of the shift change would be great.

December 6, 2018
Unprompted review
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Reply from Catapult

Hi Desiree, thanks for your feedback, we're so pleased you've been impressed by the pay rates and employers. We are working with our development team to improve the text system.

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Rated 4 out of 5 stars

It’s excellently flexible

It’s excellently flexible. The app sometimes freaks out when you look for shifts too far in advance, employers should be reminded to favourite more often, but all in all, it’s an excellent concept, excellently executed

December 6, 2018
Unprompted review
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Reply from Catapult

Hi Louise, thanks for reviewing Catapult and we're glad you find us flexible and think the app is well executed.

Rated 5 out of 5 stars

Awesome place to work.

I've worked with Catapult for about a year and a half now, and I really appreciate just how flexible it all is. It's really convenient to be able to plan work around your life (if you can afford to), and at university it was an absolute God-send. Would recommend to students for sure.

December 6, 2018
Unprompted review
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Reply from Catapult

Hi Deborah, thanks for the feedback, delighted to hear you've had a positive time on the platform!

Rated 5 out of 5 stars

Great company to work for

Great company to work for, they operate exactly as advertised and treat their staff well. There are some nice incentives for working regularly and they pay well. Always paid on time

December 6, 2018
Unprompted review
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Reply from Catapult

Hi Thomas, Thanks for the feedback, so glad to hear you find Catapult reliable and enjoy the incentives.

Rated 5 out of 5 stars

Catapult offers its staff great a place…

Catapult offers its staff great a place to work and competitive pay rates compared to its competitors. I enjoy working for this organisation because of its flexible work style.

December 6, 2018
Unprompted review
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Reply from Catapult

Thank you very much, we are delighted to work with you too!

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Rated 5 out of 5 stars

Catapult MUST come to EUROPE.

Catapult MUST come to EUROPE.

We are loving it, it's a lifesaver! Manage your own schedule, get the work you want.

Overall excellent, and I would love to see this further developments:
- ability to filter by job role
- lots more of admin work
- moving to the EU eyes, us Europeans are already leaving - it would be nice to have an extra support when we move back to Europe) - it'd make Catapult the primary UK Company for gig economy in the EU, brining a rapid expansion and a more dynamic job market

Love it.

December 4, 2018
Unprompted review
Rated 4 out of 5 stars

It would be usuefull only to get shifts

It would be usuefull only to get shifts which suits morning/ evening availability

December 4, 2018
Unprompted review
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Reply from Catapult

Hi Joanna, thank you for this feedback. Absolutely! We are working on making filters more of a feature. <3 Catapult

Rated 5 out of 5 stars

Excellent

Great platform, staff, and work choices.
You’re treated like the star that you are and help is readily available if in doubt.

December 3, 2018
Unprompted review
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Reply from Catapult

Hi Michael, thank you for your lovely review. You are a star - so, I'm glad we make you feel like one! <3 Catapult

Rated 4 out of 5 stars

Perfect for what I need atm

Working as a freelance designer this is perfect for what I need right now: earn some extra money when I have time and no stress or problems when I don’t. There are always a good selection of shifts in all the dories I have lived in.

December 3, 2018
Unprompted review
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Reply from Catapult

Hi there, thank you so much for your lovely review. Extra money and flexibility in between your Freelance Design job is exactly what we want to provide you with! <3 Catapult

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Rated 5 out of 5 stars

highly recommend

Easy to sign up
Excellent choice of companies to get instant work with
Great staff and always on hand to help with queries

I do recommend Catapult

Thank you

December 3, 2018
Unprompted review
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Reply from Catapult

Hi Fi, thank you so much for your lovely review. We think you're great too :) <3 Catapult

Rated 4 out of 5 stars

I like catapult but it’s doesn’t have…

I like catapult but it’s doesn’t have enough shifts in my city. I would like to do more shifts if that’s possible.

December 3, 2018
Unprompted review
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Reply from Catapult

Hi Silvia, thank you so much for your review. We're glad you like the service - hopefully we will be getting more shifts everywhere ASAP. <3 Catapult

Rated 5 out of 5 stars

Excellent

Great place to work and earn some extra cash

December 3, 2018
Unprompted review
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Reply from Catapult

Hi Constancio, thanks so much your lovely review. Hope you're spending/saving that money wisely :) <3 Catapult

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